Consumer - Latest News [Page 1]

Fraud Awareness Week - targeting scammers

Monday, 16 November 2015, 10:20 am | Consumer

Ever been told you’re the lucky winner of a competition you never entered? Or had a call from the tax department about a big refund heading your way? The caller just needs to confirm a few personal details … like your credit card number. Fraud Awareness ... More >>

Top international award for NZ plain language expert

Monday, 21 September 2015, 11:10 am | Consumer

Lynda Harris has received the prestigious Christine Mowat Plain Language Achievement Award at a conference in Dublin, Ireland. The award recognises Lynda’s exceptional contribution to advancing plain language at local, national, and international levels. ... More >>

Jetstar opts-in to travel tricks

Monday, 13 July 2015, 5:12 pm | Consumer

Consumer groups say travellers risk being shanghaied by the airlines into costly automatic opt-ins during the online booking process. More >>

Big power companies lag behind in customer satisfaction

Tuesday, 7 July 2015, 10:57 am | Consumer

Big power companies received the lowest ratings for customer satisfaction in Consumer NZ's latest annual survey. More >>

93 percent ticked off with Jetstar

Monday, 22 June 2015, 10:39 am | Consumer

A Consumer NZ survey found 93 percent of respondents want Jetstar to stop using pre-ticked boxes for travel insurance, seat selection and check-in baggage. More >>

Responsible lending rules critical to consumer protection

Friday, 5 June 2015, 10:23 am | Consumer

New responsible lending rules that come into effect this week will need to be actively enforced to rein-in lenders who target vulnerable consumers. Consumer NZ chief executive Sue Chetwin says changes to lending laws are needed to clampdown on traders like ... More >>

Help comes for elderly UFB customers

Friday, 1 May 2015, 4:01 pm | Consumer

Consumer NZ has negotiated a deal with Slingshot to provide cheaper services to the residents of Marshall Court Apartments in Miramar, Wellington. More >>

Stopping Global Mode is an attack on consumer choice

Monday, 13 April 2015, 12:22 pm | Consumer

Consumer NZ believes that the proposed legal action from Sky, Lightbox, TVNZ and Mediaworks to stop Global Mode is a huge blow to consumers. On April 2, Sky, Lightbox, TVNZ and Mediaworks threatened Slingshot, Orcon, Bypass Network Services and other ... More >>

Consumer NZ warns shoppers about extended warranties

Thursday, 2 April 2015, 9:24 am | Consumer

A Consumer NZ mystery shop of big-box retailers has found sales staff promoting extended warranties with misleading claims. Consumer chief executive Sue Chetwin said extended warranties had been a lucrative sideline for retailers but the warranties were of ... More >>

Local banks rated the best for service

Monday, 30 March 2015, 12:09 pm | Consumer

Consumer NZ’s latest bank survey found local banks achieved the highest customer satisfaction ratings. More >>

Air NZ warning, win for consumers

Friday, 6 March 2015, 11:39 am | Consumer

The move to stop Air New Zealand and other businesses using ‘opt out’ pricing is to be congratulated, Consumer NZ says. More >>

Consumer NZ and Cancer Society call for ban on sunbeds

Wednesday, 25 February 2015, 3:29 pm | Consumer

Consumer NZ and the Cancer Society are calling for an outright ban on commercial sunbeds. Although both organisations support amendments to the Health (Protection) Amendment Bill banning the provision of sunbed services to under-18s, they argue ... More >>

Low ISP satisfaction & 2degrees standout mobile operator

Thursday, 5 February 2015, 10:50 am | Consumer

Vodafone and Spark have a long way to go before their customers feel satisfied with their service, according to Consumer NZ’s latest internet service provider (ISP) survey – both rated below average in nearly every category. More >>

Shop smart this silly season

Tuesday, 16 December 2014, 1:50 pm | Consumer

Consumer NZ has 12 tips to help you through the pre-Christmas rush to buy presents and the Boxing Day sales. More >>

Sunscreen testing results confuse

Monday, 8 December 2014, 3:17 pm | Consumer

Consumer NZ is concerned at the variability of results produced at sunscreen testing labs and is calling for annual testing of sunscreen products and auditing of labs. More >>

Plain English Awards announce clear finalists

Monday, 24 November 2014, 3:01 pm | Consumer

Who’s the clearest of them all? Which organisation best understands the need for clarity in communication? More >>

High demand for Consumer NZ’s "Do Not Knock" stickers

Friday, 21 November 2014, 4:06 pm | Consumer

Consumer NZ has distributed nearly 100,000 “Do Not Knock” stickers since the launch of its campaign to fight back against dodgy door-to-door sellers.The “Do Not Knock” campaign was launched on 3 November 2014. Free “Do Not Knock” stickers ... More >>

Consumer NZ launches campaign against door-to-door sellers

Monday, 3 November 2014, 9:09 am | Consumer

Consumer NZ has launched a nationwide campaign to fight back against dodgy door-to-door sellers. Chief executive Sue Chetwin said Consumer was launching the campaign because of the serious complaints it continues to get about door-to-door sellers. “We get ... More >>

Fuel efficient tyres

Monday, 7 April 2014, 3:52 pm | Consumer

Choosing tyres which grip well but are also fuel efficient can save you money and also reduce carbon emissions, says Consumer NZ. More >>

Christmas shopping tips from Consumer NZ

Wednesday, 12 December 2012, 11:49 am | Consumer

The Christmas countdown clock is ticking loudly. But never fear - Consumer NZ can help guide you through the chaos and take the silly out of the season. We offer some tips below. More >>



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