Consumer - Latest News [Page 1]

Too many companies flouting consumer laws

Wednesday, 13 September 2017, 1:09 pm | Consumer

A marked rise in Fair Trading Act complaints shows consumer rights are being ignored by too many retailers, Consumer NZ says. More >>

The Tile Depot gets Consumer Trusted tick

Tuesday, 12 September 2017, 12:10 pm | Consumer

The Tile Depot is the latest company to be accredited under the Consumer Trusted programme. Consumer Trusted businesses must meet Consumer NZ’s strict criteria and prove they are committed to delivering exceptional customer service. More >>

No nutritional benefits of milk in light-proof bottles

Friday, 11 August 2017, 9:24 am | Consumer

Despite claims light-proofed containers protect the vitamins in milk, Consumer NZ testing reveals there’s little difference in nutrient content between major milk brands. More >>

10,000 consumers support sneaky fees petition

Wednesday, 2 August 2017, 10:32 am | Consumer

Ten thousand people have put their name to Consumer NZ’s online petition calling for law changes to clamp down on misleading pricing practices. More >>

Top-priced stockings not the top performer

Thursday, 27 July 2017, 11:56 am | Consumer

Consumer NZ’s latest test of stockings found you don’t need to pay an arm and a leg for a decent pair of tights this winter. More >>

Consumer NZ helping make your home safer

Friday, 26 May 2017, 10:05 am | Consumer

Consumer NZ is supporting the inaugural Safer Homes Event being held in Wellington, 26 to 27 May 2017. More >>

BNZ named Consumer NZ’s 2017 People’s Choice award winner

Thursday, 25 May 2017, 10:02 am | Consumer

BNZ has topped the latest Consumer NZ KiwiSaver customer satisfaction survey . It has been named as the Consumer NZ 2017 People’s Choice award winner for KiwiSaver providers. More >>

Pricing practices misleading shoppers, Consumer NZ says

Thursday, 11 May 2017, 11:49 am | Consumer

Consumer NZ welcomes the Commerce Commission’s announcement it’s targeting retailers’ misleading pricing practices. More >>

Consumer NZ investigating ticket resellers

Thursday, 20 April 2017, 8:53 am | Consumer

Consumer NZ is joining forces with consumer groups in Australia and the UK to investigate complaints about ticket reselling sites such as Viagogo and Ticketmaster Resale. More >>

Country of origin labelling a step closer

Thursday, 13 April 2017, 10:11 am | Consumer

Kiwis are one step closer to being able to identify where their fruit and veges come from after the Consumers’ Right to Know (Country of Origin of Food) Bill passed its first reading in Parliament yesterday. More >>

Sneaky fees costing shoppers millions, Consumer NZ finds

Tuesday, 14 March 2017, 9:32 am | Consumer

Consumers could be paying $68 million each year in extra fees retailers are adding to the advertised price of goods and services. More >>

Consumer NZ’s telco survey shows customer service lacking

Thursday, 2 February 2017, 11:11 am | Consumer

Consumer NZ’s latest telco survey shows internet and mobile companies struggle with the basics of customer service, such as ensuring their customers’ bills are accurate. More >>

More retailers drop unfair gift card expiry dates

Monday, 7 November 2016, 4:12 pm | Consumer

Hallensteins, Macpac and Bike Barn are the latest retailers to drop expiry dates on their gift cards in response to a Consumer NZ campaign. More >>

Consumer NZ announces People’s Choice awards for Insurance

Friday, 4 November 2016, 11:04 am | Consumer

Consumer NZ has awarded Medical Assurance Society (MAS) and FMG Insurance (FMG) the 2016 People’s Choice awards for insurance. More >>

$520 moisturiser fails to impress, Consumer NZ finds

Wednesday, 19 October 2016, 1:22 pm | Consumer

A Consumer NZ test of moisturisers has found paying for a top-shelf cream doesn’t guarantee superior results. More >>

Consumer NZ’s supermarket survey shines light on “specials”

Thursday, 6 October 2016, 4:13 pm | Consumer

Consumer NZ’s annual supermarket price survey has named Pak’nSave as the cheapest store in the six centres where prices were tracked. More >>

“Green” sunscreen company warned over product claims

Monday, 19 September 2016, 2:14 pm | Consumer

Makers of a children’s sunscreen marketed as “organic” have been warned by the Commerce Commission following a complaint from Consumer NZ. More >>

Don’t expect much from cheap solar stick lights

Tuesday, 16 August 2016, 10:27 am | Consumer

Solar-powered garden lights might be easy to install – you just stick them in the ground – and cost nothing to run, but Consumer NZ’s test of 25 outdoor lights found the cheapest ones only put out pitiful amounts of light. More >>

Fisher Funds takes out People’s Choice award

Tuesday, 28 June 2016, 11:07 am | Consumer

Fisher Funds, the largest New Zealand-owned and -operated KiwiSaver provider, has been named Consumer NZ’s 2016 People’s Choice award winner for KiwiSaver. More >>

Mystery shop finds beautians wrongly removing skin lesions

Wednesday, 15 June 2016, 10:39 am | Consumer

A Consumer NZ mystery shop found seven beauty clinics willing to remove a raised skin spot, when our undercover shopper should have been sent to a GP. More >>

 

 

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