Consumer - Latest News [Page 1]

Consumer NZ warns of scam targeting tradies and clients

Friday, 27 May 2016, 4:17 pm | Consumer

Hackers are getting access to builders’ email accounts and altering bank account numbers on invoices before they reach the builder’s client. The client, expecting the invoice, pays the bill and may only realise they have been defrauded when the ... More >>

Can an appliance be cheap as chips and reliable?

Tuesday, 24 May 2016, 2:15 pm | Consumer

How much do you need to spend to get a reliable dishwasher? $1000, $2000, even more? It might not be as much as you think, according to the latest appliance reliability survey from Consumer NZ. More >>

Bank profits sore point for customers, Consumer survey finds

Thursday, 19 May 2016, 4:35 pm | Consumer

Eighty-two percent of Kiwis believe the profits banks make show they’re charging too much, Consumer NZ’s latest bank satisfaction survey has found. More >>

Antibiotic resistance focus of World Consumer Rights Day

Tuesday, 15 March 2016, 4:46 pm | Consumer

Consumer organisations around the world are calling on major fast-food companies, McDonald’s, KFC and Subway, to make a global commitment to stop serving meat from animals raised with the routine use of antibiotics important to human medicine. More >>

LG and Apple mobile phones win Consumer NZ award

Tuesday, 15 March 2016, 4:08 pm | Consumer

Apple and LG are winners of the 2016 Consumer NZ Top Brand awards for mobile phones. More >>

Consumer NZ names People’s Choice Award winners

Tuesday, 23 February 2016, 11:09 am | Consumer

Skinny Mobile and Inspire Net are the latest winners of Consumer NZ People’s Choice awards. More >>

Cheap sunglasses can provide good UV protection

Tuesday, 22 December 2015, 10:57 am | Consumer

Protecting your eyes from the sun doesn’t have to cost the earth. A Consumer NZ test of 60 sunglasses, ranging in price from $2 to $270, found cheap sunnies that provided UV protection as good as that provided by expensive pairs. More >>

Consumer supermarket survey puts prices under the spotlight

Monday, 7 December 2015, 10:19 am | Consumer

Consumer NZ’s annual supermarket price survey has put Pak’nSave in the lead for budget buys. More >>

Consumer NZ names Top Brand ovens and espresso machines

Wednesday, 2 December 2015, 9:41 am | Consumer

Bosch, Breville and Miele are the latest winners of 2015 Consumer NZ Top Brand awards. More >>

Fraud Awareness Week - targeting scammers

Monday, 16 November 2015, 10:20 am | Consumer

Ever been told you’re the lucky winner of a competition you never entered? Or had a call from the tax department about a big refund heading your way? The caller just needs to confirm a few personal details … like your credit card number. Fraud Awareness ... More >>

Top international award for NZ plain language expert

Monday, 21 September 2015, 11:10 am | Consumer

Lynda Harris has received the prestigious Christine Mowat Plain Language Achievement Award at a conference in Dublin, Ireland. The award recognises Lynda’s exceptional contribution to advancing plain language at local, national, and international levels. ... More >>

Jetstar opts-in to travel tricks

Monday, 13 July 2015, 5:12 pm | Consumer

Consumer groups say travellers risk being shanghaied by the airlines into costly automatic opt-ins during the online booking process. More >>

Big power companies lag behind in customer satisfaction

Tuesday, 7 July 2015, 10:57 am | Consumer

Big power companies received the lowest ratings for customer satisfaction in Consumer NZ's latest annual survey. More >>

93 percent ticked off with Jetstar

Monday, 22 June 2015, 10:39 am | Consumer

A Consumer NZ survey found 93 percent of respondents want Jetstar to stop using pre-ticked boxes for travel insurance, seat selection and check-in baggage. More >>

Responsible lending rules critical to consumer protection

Friday, 5 June 2015, 10:23 am | Consumer

New responsible lending rules that come into effect this week will need to be actively enforced to rein-in lenders who target vulnerable consumers. Consumer NZ chief executive Sue Chetwin says changes to lending laws are needed to clampdown on traders like ... More >>

Help comes for elderly UFB customers

Friday, 1 May 2015, 4:01 pm | Consumer

Consumer NZ has negotiated a deal with Slingshot to provide cheaper services to the residents of Marshall Court Apartments in Miramar, Wellington. More >>

Stopping Global Mode is an attack on consumer choice

Monday, 13 April 2015, 12:22 pm | Consumer

Consumer NZ believes that the proposed legal action from Sky, Lightbox, TVNZ and Mediaworks to stop Global Mode is a huge blow to consumers. On April 2, Sky, Lightbox, TVNZ and Mediaworks threatened Slingshot, Orcon, Bypass Network Services and other ... More >>

Consumer NZ warns shoppers about extended warranties

Thursday, 2 April 2015, 9:24 am | Consumer

A Consumer NZ mystery shop of big-box retailers has found sales staff promoting extended warranties with misleading claims. Consumer chief executive Sue Chetwin said extended warranties had been a lucrative sideline for retailers but the warranties were of ... More >>

Local banks rated the best for service

Monday, 30 March 2015, 12:09 pm | Consumer

Consumer NZ’s latest bank survey found local banks achieved the highest customer satisfaction ratings. More >>

Air NZ warning, win for consumers

Friday, 6 March 2015, 11:39 am | Consumer

The move to stop Air New Zealand and other businesses using ‘opt out’ pricing is to be congratulated, Consumer NZ says. More >>



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