Consumer - Latest News [Page 1]

Sneaky fees costing shoppers millions, Consumer NZ finds

Tuesday, 14 March 2017, 9:32 am | Consumer

Consumers could be paying $68 million each year in extra fees retailers are adding to the advertised price of goods and services. More >>

Consumer NZ’s telco survey shows customer service lacking

Thursday, 2 February 2017, 11:11 am | Consumer

Consumer NZ’s latest telco survey shows internet and mobile companies struggle with the basics of customer service, such as ensuring their customers’ bills are accurate. More >>

More retailers drop unfair gift card expiry dates

Monday, 7 November 2016, 4:12 pm | Consumer

Hallensteins, Macpac and Bike Barn are the latest retailers to drop expiry dates on their gift cards in response to a Consumer NZ campaign. More >>

Consumer NZ announces People’s Choice awards for Insurance

Friday, 4 November 2016, 11:04 am | Consumer

Consumer NZ has awarded Medical Assurance Society (MAS) and FMG Insurance (FMG) the 2016 People’s Choice awards for insurance. More >>

$520 moisturiser fails to impress, Consumer NZ finds

Wednesday, 19 October 2016, 1:22 pm | Consumer

A Consumer NZ test of moisturisers has found paying for a top-shelf cream doesn’t guarantee superior results. More >>

Consumer NZ’s supermarket survey shines light on “specials”

Thursday, 6 October 2016, 4:13 pm | Consumer

Consumer NZ’s annual supermarket price survey has named Pak’nSave as the cheapest store in the six centres where prices were tracked. More >>

“Green” sunscreen company warned over product claims

Monday, 19 September 2016, 2:14 pm | Consumer

Makers of a children’s sunscreen marketed as “organic” have been warned by the Commerce Commission following a complaint from Consumer NZ. More >>

Don’t expect much from cheap solar stick lights

Tuesday, 16 August 2016, 10:27 am | Consumer

Solar-powered garden lights might be easy to install – you just stick them in the ground – and cost nothing to run, but Consumer NZ’s test of 25 outdoor lights found the cheapest ones only put out pitiful amounts of light. More >>

Fisher Funds takes out People’s Choice award

Tuesday, 28 June 2016, 11:07 am | Consumer

Fisher Funds, the largest New Zealand-owned and -operated KiwiSaver provider, has been named Consumer NZ’s 2016 People’s Choice award winner for KiwiSaver. More >>

Mystery shop finds beautians wrongly removing skin lesions

Wednesday, 15 June 2016, 10:39 am | Consumer

A Consumer NZ mystery shop found seven beauty clinics willing to remove a raised skin spot, when our undercover shopper should have been sent to a GP. More >>

Many kids’ cereals still high in sugar

Saturday, 11 June 2016, 11:22 pm | Consumer

Cereal manufacturers aren’t getting the message their kids’ products are too high in sugar. A Consumer NZ report has found sugar levels have changed little since it last looked at these products in 2013. Six cereals had even more than they used ... More >>

Funeral insurance comes at high price, Consumer NZ warns

Tuesday, 7 June 2016, 2:53 pm | Consumer

Consumer NZ chief executive Sue Chetwin says funeral insurance has been heavily promoted but the lifetime costs of this product are seldom disclosed. More >>

Consumer NZ warns of scam targeting tradies and clients

Friday, 27 May 2016, 4:17 pm | Consumer

Hackers are getting access to builders’ email accounts and altering bank account numbers on invoices before they reach the builder’s client. The client, expecting the invoice, pays the bill and may only realise they have been defrauded when the ... More >>

Can an appliance be cheap as chips and reliable?

Tuesday, 24 May 2016, 2:15 pm | Consumer

How much do you need to spend to get a reliable dishwasher? $1000, $2000, even more? It might not be as much as you think, according to the latest appliance reliability survey from Consumer NZ. More >>

Bank profits sore point for customers, Consumer survey finds

Thursday, 19 May 2016, 4:35 pm | Consumer

Eighty-two percent of Kiwis believe the profits banks make show they’re charging too much, Consumer NZ’s latest bank satisfaction survey has found. More >>

Antibiotic resistance focus of World Consumer Rights Day

Tuesday, 15 March 2016, 4:46 pm | Consumer

Consumer organisations around the world are calling on major fast-food companies, McDonald’s, KFC and Subway, to make a global commitment to stop serving meat from animals raised with the routine use of antibiotics important to human medicine. More >>

LG and Apple mobile phones win Consumer NZ award

Tuesday, 15 March 2016, 4:08 pm | Consumer

Apple and LG are winners of the 2016 Consumer NZ Top Brand awards for mobile phones. More >>

Consumer NZ names People’s Choice Award winners

Tuesday, 23 February 2016, 11:09 am | Consumer

Skinny Mobile and Inspire Net are the latest winners of Consumer NZ People’s Choice awards. More >>

Cheap sunglasses can provide good UV protection

Tuesday, 22 December 2015, 10:57 am | Consumer

Protecting your eyes from the sun doesn’t have to cost the earth. A Consumer NZ test of 60 sunglasses, ranging in price from $2 to $270, found cheap sunnies that provided UV protection as good as that provided by expensive pairs. More >>

Consumer supermarket survey puts prices under the spotlight

Monday, 7 December 2015, 10:19 am | Consumer

Consumer NZ’s annual supermarket price survey has put Pak’nSave in the lead for budget buys. More >>



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