Consumer - Latest News [Page 1]

Sunbed operators not up to standard

Wednesday, 7 February 2018, 10:02 am | Consumer

A Consumer NZ mystery shop of sunbed operators has again highlighted poor practices in the industry. Two operators let an underage shopper have a sunbed session, while six let a person with fair skin that burns easily use a sunbed. More >>

Vodafone gets poor reception in latest telco survey

Wednesday, 31 January 2018, 10:12 am | Consumer

In Consumer NZ’s latest satisfaction survey , telco customers rated Vodafone last for both mobile and broadband services, the same place it occupied last year. More >>

Retail giants need to sort out their service: Consumer NZ

Friday, 8 December 2017, 2:32 pm | Consumer

If you’re craving a pleasant shopping experience this Christmas, you’re more likely to find it at the little guys than at the big chain stores. More >>

Consumer NZ’s Bad Taste Food Awards winners announced

Thursday, 30 November 2017, 8:40 am | Consumer

Consumer NZ has announced this year’s recipients of the Bad Taste Food Awards. Consumer NZ chief executive Sue Chetwin said the awards were launched to highlight food companies marketing their products as healthier choices than they really are. ... More >>

Sunscreens removed from sale after Consumer NZ test

Friday, 17 November 2017, 8:34 am | Consumer

Two sunscreens have been withdrawn from sale following a Consumer NZ test that found the products failed to provide the protection claimed. More >>

Not all fly sprays get the job done, says Consumer NZ

Friday, 3 November 2017, 10:06 am | Consumer

If you’re after a “natural” fly spray, you’ll be disappointed. The only fly spray containing natural pyrethrins in a Consumer NZ test left more than 80 percent of flies still alive. More >>

Disparity on price of antihistamines

Thursday, 5 October 2017, 9:06 am | Consumer

Allergy sufferers can slash their antihistamine bill in half by shopping around, a Consumer NZ investigation has found. More >>

Bad Taste Food Awards open for nominations

Monday, 2 October 2017, 3:08 pm | Consumer

Consumer NZ chief executive Sue Chetwin says the awards highlight food companies marketing their products as better choices than they really are. More >>

Too many companies flouting consumer laws

Wednesday, 13 September 2017, 1:09 pm | Consumer

A marked rise in Fair Trading Act complaints shows consumer rights are being ignored by too many retailers, Consumer NZ says. More >>

The Tile Depot gets Consumer Trusted tick

Tuesday, 12 September 2017, 12:10 pm | Consumer

The Tile Depot is the latest company to be accredited under the Consumer Trusted programme. Consumer Trusted businesses must meet Consumer NZ’s strict criteria and prove they are committed to delivering exceptional customer service. More >>

No nutritional benefits of milk in light-proof bottles

Friday, 11 August 2017, 9:24 am | Consumer

Despite claims light-proofed containers protect the vitamins in milk, Consumer NZ testing reveals there’s little difference in nutrient content between major milk brands. More >>

10,000 consumers support sneaky fees petition

Wednesday, 2 August 2017, 10:32 am | Consumer

Ten thousand people have put their name to Consumer NZ’s online petition calling for law changes to clamp down on misleading pricing practices. More >>

Top-priced stockings not the top performer

Thursday, 27 July 2017, 11:56 am | Consumer

Consumer NZ’s latest test of stockings found you don’t need to pay an arm and a leg for a decent pair of tights this winter. More >>

Consumer NZ helping make your home safer

Friday, 26 May 2017, 10:05 am | Consumer

Consumer NZ is supporting the inaugural Safer Homes Event being held in Wellington, 26 to 27 May 2017. More >>

BNZ named Consumer NZ’s 2017 People’s Choice award winner

Thursday, 25 May 2017, 10:02 am | Consumer

BNZ has topped the latest Consumer NZ KiwiSaver customer satisfaction survey . It has been named as the Consumer NZ 2017 People’s Choice award winner for KiwiSaver providers. More >>

Pricing practices misleading shoppers, Consumer NZ says

Thursday, 11 May 2017, 11:49 am | Consumer

Consumer NZ welcomes the Commerce Commission’s announcement it’s targeting retailers’ misleading pricing practices. More >>

Consumer NZ investigating ticket resellers

Thursday, 20 April 2017, 8:53 am | Consumer

Consumer NZ is joining forces with consumer groups in Australia and the UK to investigate complaints about ticket reselling sites such as Viagogo and Ticketmaster Resale. More >>

Country of origin labelling a step closer

Thursday, 13 April 2017, 10:11 am | Consumer

Kiwis are one step closer to being able to identify where their fruit and veges come from after the Consumers’ Right to Know (Country of Origin of Food) Bill passed its first reading in Parliament yesterday. More >>

Sneaky fees costing shoppers millions, Consumer NZ finds

Tuesday, 14 March 2017, 9:32 am | Consumer

Consumers could be paying $68 million each year in extra fees retailers are adding to the advertised price of goods and services. More >>

Consumer NZ’s telco survey shows customer service lacking

Thursday, 2 February 2017, 11:11 am | Consumer

Consumer NZ’s latest telco survey shows internet and mobile companies struggle with the basics of customer service, such as ensuring their customers’ bills are accurate. More >>



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