Consumer NZ - Latest News [Page 1]

Consumer NZ names TSB Bank as People’s Choice award winner

Wednesday, 22 June 2016, 10:35 am | Consumer NZ

Taranaki stalwart business TSB Bank has won the 2016 Consumer NZ People’s Choice award for banking. More >>

Consumer NZ welcomes Jetstar’s backdown on opt-out pricing

Thursday, 17 March 2016, 11:59 am | Consumer NZ

Jetstar has been forced to back down on opt-out pricing. The airline yesterday signed formal undertakings with the Commerce Commission agreeing to stop pre-ticking boxes for travel insurance, seat selection and check-in baggage. More >>

Gyms Risk Breaching Unfair Terms Ban

Thursday, 4 February 2016, 3:30 pm | Consumer NZ

Consumer NZ is calling on gyms to get their membership contracts into shape. A Consumer NZ review of contracts found many contained terms unfairly weighted in the gym’s favour that risk breaching the Fair Trading Act. Consumer NZ chief executive Sue ... More >>

Telco call centres under fire, Consumer NZ survey finds

Wednesday, 3 February 2016, 12:09 pm | Consumer NZ

In an industry that’s all about telecommunications, Consumer NZ members find it hard to get the big players to answer the phone. More >>

Winners announced in the 10th annual Plain English Awards

Friday, 20 November 2015, 10:05 am | Consumer NZ

International consultancy Castalia was the big winner at the 2015 Plain English Awards held at Wellington’s City Gallery tonight. It’s the second time Castalia has taken the prestigious Plain English Champion—Best Organisation award in the 10 ... More >>

Top stores - voted by consumers

Friday, 13 November 2015, 11:39 am | Consumer NZ

Home appliance and technology store 100% Appliances, and hardware and DIY store Mitre 10 have been awarded Consumer NZ’s 2015 People’s Choice Awards. More >>

Home-grown secret to multi-purpose cleaning

Friday, 6 November 2015, 11:43 am | Consumer NZ

Consumer NZ put 16 cleaners to the test and found only one to recommend. Surprisingly it found a home-made mixture of baking soda and white vinegar cleaned better than most manufactured cleaners. The home-made option ranked third, beating out 13 other ... More >>

Companies receive Consumer Trusted accreditation

Thursday, 15 October 2015, 2:23 pm | Consumer NZ

Consumer NZ is delighted to announce electricity provider Flick Electric Co. and hearing health care provider Triton Hearing have received Consumer Trusted accreditation. More >>

Looking for New Zealand's best and worst documents

Wednesday, 1 July 2015, 3:08 pm | Consumer NZ

It’s that time of year again when we’re looking for website pages or documents that left you scratching your head. We want the best and worst documents or webpages you’ve come across for entry into the People’s Choice category of the annual ... More >>

Consumer NZ survey reveals the most reliable appliance brand

Wednesday, 3 June 2015, 3:48 pm | Consumer NZ

Products may have become more complex in the past decade but their reliability hasn’t suffered according to the latest Consumer NZ survey. Since our annual appliance reliability survey started in 2006, the overall results have been trending up. More >>

Consumer says ditch the ticks

Wednesday, 20 May 2015, 10:09 am | Consumer NZ

Consumer NZ is calling on Jetstar to stop confusing customers and ditch the use of pre-ticked boxes that risk misleading people into paying for extras. More >>

Time for a sunbed ban

Thursday, 7 May 2015, 10:21 am | Consumer NZ

A Consumer NZ mystery shop of 60 sunbed operators found more than 40 percent failed to implement key safety checks. One operator also allowed a 14-year-old to use a sunbed, despite the industry’s voluntary standard restricting sunbed use to people ... More >>

Help comes for elderly UFB customers

Friday, 1 May 2015, 9:05 pm | Consumer NZ

Consumer NZ has negotiated a deal with Slingshot to provide cheaper services to the residents of Marshall Court Apartments in Miramar, Wellington. More >>

Consumer NZ campaign targets unfair contract terms

Monday, 16 March 2015, 1:50 pm | Consumer NZ

Consumer NZ has launched a campaign to target the use of unfair terms in consumer contracts. Chief executive Sue Chetwin said the “Play Fair” campaign was being launched to coincide with a ban on unfair terms which takes effect from 17 March ... More >>

Enough of the 'in-salts'

Friday, 13 March 2015, 2:32 pm | Consumer NZ

Helping consumers make healthy food choices is the focus of this year’s World Consumer Rights Day (March 15) and Consumer NZ reckons highlighting the salt content of foods Kiwi kids love, is a good place to start. More >>

Consumer, Cancer Society call for outright ban on sunbeds

Wednesday, 25 February 2015, 5:11 pm | Consumer NZ

Consumer NZ and the Cancer Society are calling for an outright ban on commercial sunbeds. More >>

Putting our trust in the best

Thursday, 5 February 2015, 4:25 pm | Consumer NZ

Our most recent survey of mobile providers found 2degrees was the stand-out performer. It’s ranked highly for the past three years. It scored above average in all of the customer-service ratings. Further, in terms of value for money it scored 79 percent ... More >>

Winners announced in 2014 Plain English Awards

Friday, 28 November 2014, 11:11 am | Consumer NZ

Deloitte New Zealand was the big winner at the 2014 Plain English Awards. The business consultancy has been named Plain English Champion in the search for New Zealand’s clearest communicators. More >>

Consumer NZ’s supermarket survey reveals cheapest store

Wednesday, 5 November 2014, 9:54 am | Consumer NZ

Consumer NZ’s annual supermarket survey has found Pak’nSave leads on price for budget buys. Chief executive Sue Chetwin said Pak’nSave had the lowest prices in all seven centres surveyed, reclaiming its spot in Wellington which it lost last ... More >>

Consumer NZ survey reveals most trusty cars

Friday, 10 October 2014, 10:00 am | Consumer NZ

Skoda owners are a satisfied bunch, with 95 percent of those who responded to a Consumer NZ car reliability survey saying they would buy the same make again. More >>



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