IFSO - Latest News [Page 1]
Fewer Complaints Accepted By Insurance & Financial Services Ombudsman
Thursday, 22 September 2022, 5:54 pm | IFSO
Despite a year of more COVID-19 disruption, increased service delivery legislation and big weather events, Karen Stevens, Insurance & Financial Services Ombudsman (IFSO), says there was an overall drop in the number of complaints accepted by the ... More >>
Severe Weather Prompts Insurance Warning
Monday, 22 August 2022, 3:19 pm | IFSO
With severe flooding of the Maitai in Nelson and flooding in Marlborough, the Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, says now’s the time to get the next steps right. If damage is caused, Stevens warns against throwing ... More >>
IFSO Scheme releases 2018 Annual Report
Wednesday, 29 August 2018, 9:59 am | IFSO
The Insurance & Financial Services Ombudsman Scheme investigated 320 complaints and received 3,357 complaint enquiries in 2017-2018. More >>
Don’t lie to insurers. The consequences can be dire
Monday, 11 September 2017, 4:20 pm | IFSO
“There’s no such thing as a ‘bit of a lie’ when it comes to insurance,” says Insurance & Financial Services Ombudsman, Karen Stevens. “This includes, for example, telling your insurer you had a bigger, better, newer TV, phone or laptop. ... More >>
Spate of thefts from Hawkes Bay car park
Tuesday, 26 April 2016, 5:03 pm | IFSO
The incidents of thefts from cars in a Hawkes Bay park on Sunday is a wake-up call for insurance customers, says Insurance & Financial Services Ombudsman, Karen Stevens. More >>
Rise in complaints to IFSO
Thursday, 7 April 2016, 3:03 pm | IFSO
Canterbury earthquake insurance issues are one reason for a steep rise in complaints to the Insurance & Financial Services Ombudsman over the past 4 months. More >>
Summer road trip tips from the Ombudsman
Monday, 21 December 2015, 2:00 pm | IFSO
For a smoother summer road trip, the Insurance & Financial Services Ombudsman Scheme (“IFSO Scheme”) has released tips to help you avoid holiday mishaps resulting in declined insurance claims. More >>
Summer travel tips
Monday, 14 December 2015, 8:43 am | IFSO
Tips from the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) aim to help overseas travellers avoid the double disappointment of a holiday mishap and a denied insurance claim. More >>