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IFSO - Latest News [Page 1]

Fewer Complaints Accepted By Insurance & Financial Services Ombudsman

Thursday, 22 September 2022, 5:54 pm | IFSO

Despite a year of more COVID-19 disruption, increased service delivery legislation and big weather events, Karen Stevens, Insurance & Financial Services Ombudsman (IFSO), says there was an overall drop in the number of complaints accepted by the ... More >>

Severe Weather Prompts Insurance Warning

Monday, 22 August 2022, 3:19 pm | IFSO

With severe flooding of the Maitai in Nelson and flooding in Marlborough, the Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, says now’s the time to get the next steps right. If damage is caused, Stevens warns against throwing ... More >>

IFSO Scheme releases 2018 Annual Report

Wednesday, 29 August 2018, 9:59 am | IFSO

The Insurance & Financial Services Ombudsman Scheme investigated 320 complaints and received 3,357 complaint enquiries in 2017-2018. More >>

Don’t lie to insurers. The consequences can be dire

Monday, 11 September 2017, 4:20 pm | IFSO

“There’s no such thing as a ‘bit of a lie’ when it comes to insurance,” says Insurance & Financial Services Ombudsman, Karen Stevens. “This includes, for example, telling your insurer you had a bigger, better, newer TV, phone or laptop. ... More >>

Spate of thefts from Hawkes Bay car park

Tuesday, 26 April 2016, 5:03 pm | IFSO

The incidents of thefts from cars in a Hawkes Bay park on Sunday is a wake-up call for insurance customers, says Insurance & Financial Services Ombudsman, Karen Stevens. More >>

Rise in complaints to IFSO

Thursday, 7 April 2016, 3:03 pm | IFSO

Canterbury earthquake insurance issues are one reason for a steep rise in complaints to the Insurance & Financial Services Ombudsman over the past 4 months. More >>

Summer road trip tips from the Ombudsman

Monday, 21 December 2015, 2:00 pm | IFSO

For a smoother summer road trip, the Insurance & Financial Services Ombudsman Scheme (“IFSO Scheme”) has released tips to help you avoid holiday mishaps resulting in declined insurance claims. More >>

Summer travel tips

Monday, 14 December 2015, 8:43 am | IFSO

Tips from the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) aim to help overseas travellers avoid the double disappointment of a holiday mishap and a denied insurance claim. More >>

 
 
 
 
 

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