Utilities Disputes - Latest News [Page 1]

Switch safely

Wednesday, 11 October 2017, 10:07 am | Utilities Disputes

Spring fever! Electricity consumers are hunting for a fresh new deal. The switching process is well underway. Utilities Disputes, the approved dispute resolution service for electricity and gas, has advice for potential switchers. More >>

Switched On - the newsletter of Utilities Disputes

Tuesday, 19 September 2017, 11:01 am | Utilities Disputes

We are pleased to present the third edition of our newsletter, Switched On . Since our last publication, we’ve added a new Scheme - Broadband Shared Property Access Disputes Scheme (BSPAD Scheme) - to our dispute resolution coverage. Resolving complaints ... More >>

Broadband shared property access disputes

Wednesday, 23 August 2017, 10:06 am | Utilities Disputes

Utilities Disputes has been named by Hon Simon Bridges, Minister for Communications, as the provider of the approved scheme for broadband shared property access disputes (BSPAD Scheme). More >>

Utilities Disputes announces Annual Report 2016-17

Tuesday, 4 July 2017, 12:30 pm | Utilities Disputes

The Utilities Disputes Annual Report 2016-17 details significant changes to the organisation following its change from the Electricity and Gas Complaints Commissioner scheme last year as well as ongoing activity in disputes resolution. More >>

Kiwis in the dark about disconnections

Wednesday, 31 May 2017, 10:34 am | Utilities Disputes

In the last few months, 6170 Kiwi homes experienced electricity disconnections, according to the Electricity Authority. Utilities Disputes Commissioner Nanette Moreau is concerned because during that time, only 41 people contacted her free and independent service ... More >>

Hon Heather Roy wins Women in Governance Award

Monday, 22 May 2017, 10:38 am | Utilities Disputes

"Utilities Disputes congratulates our Governance Board Chair Heather Roy on winning the 2017 Governance Inspirational Excellence Award," said Commissioner Nanette Moreau. More >>

You CAN complain about electricity and gas

Wednesday, 3 May 2017, 11:13 am | Utilities Disputes

Utilities Disputes is the new name for the former Office of the Electricity and Gas Complaints Commissioner Scheme (EGCC) More >>

Nanette Moreau presents systemic Issues in energy industry

Thursday, 9 March 2017, 10:46 am | Utilities Disputes

At the 8-March 2017 Downstream conference for the energy industry, Nanette Moreau, Commissioner of Utilities Disputes Ltd (formerly the Office of the Electricity and Gas Complaints Commissioner) presented the causes of systemic issues that she believes ... More >>

Top Five To-Do’s in 2017 for Electricity and Gas

Tuesday, 10 January 2017, 9:56 am | Utilities Disputes

A stable supply of electricity and gas is white noise most of the time, but if these utilities suddenly aren’t available or suddenly cost too much, here are some 2017 resolutions to help you prepare. More >>

Nanette Moreau named Commissioner of Utilities Disputes Ltd

Tuesday, 13 December 2016, 11:19 am | Utilities Disputes

The Board of Utilities Disputes Ltd, formerly known as The Office of the Electricity and Gas Complaints Commissioner (EGCC), today named dispute resolution executive Nanette Moreau as Commissioner of Utilities Disputes. More >>

Utilities Disputes releases six-monthly report

Tuesday, 13 December 2016, 11:16 am | Utilities Disputes

In the six months to 30 September 2016, Utilities Disputes Ltd (formerly the office of the Electricity and Gas Complaints Commissioner) recorded 2047 enquiries, up 18.3% from the previous six month period. Complaints decreased by 10.6% with 1162 recorded ... More >>

Utilities Disputes Ltd celebrates new name and past history

Friday, 4 November 2016, 5:00 pm | Utilities Disputes

Utilities Disputes Ltd, formerly The Office of the Electricity and Gas Complaints Commissioner (EGCC) celebrated its 15th anniversary and new name at Parliament Wellington on the evening of 3 November. The event brought together industry and consumer representatives, ... More >>

Nanette Moreau Named Commissioner of Utlities Disputes Ltd.

Wednesday, 2 November 2016, 11:09 am | Utilities Disputes

The Board of Utilities Disputes Ltd, formerly known as The Office of the Electricity and Gas Complaints Commissioner (EGCC), today named dispute resolution executive Nanette Moreau as Commissioner of Utilities Disputes. More >>

New name reflects change in the utilities sector

Tuesday, 1 November 2016, 10:36 am | Utilities Disputes

Responding to rapid change in the New Zealand utilities sector, the Electricity and Gas Complaints Commissioner (EGCC) becomes Utilities Disputes, Ltd today, November 1, 2016. More >>

 

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