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Zeacom - Latest News [Page 1]
EICC 8.0 Harnesses the Power of Zeacom And Enghouse
Wednesday, 30 April 2014, 12:15 pm | Zeacom
Auckland, New Zealand, 30 April 2014 - Zeacom, a leading developer of multi-channel contact centre and business process automation solutions, today announced version 8.0 of Enghouse Interactive Communications Center (EICC), previously called Zeacom ... More >>
Cogent Becomes Zeacom’s First NZ Gold Partner
Friday, 13 September 2013, 11:48 am | Zeacom
Auckland, N.Z. 13 September 2013 – Zeacom announced today that Cogent has achieved ‘gold’ partner status, its first New Zealand partner to do so. More >>
Zeacom Introduces ZCC Operator Console for Lync
Wednesday, 31 July 2013, 11:23 am | Zeacom
Zeacom today announced the Zeacom Communications Center (ZCC) Operator Console for Microsoft Lync. The new ZCC console combines Zeacom’s intuitive operator interface with Lync’s powerful unified communications capabilities to deliver improved productivity ... More >>
Zeacom Delivers Enhanced Contact Centre Experience
Wednesday, 7 November 2012, 10:16 am | Zeacom
Zeacom, an Enghouse Systems company, and leading provider of multi-channel contact centre and business process automation solutions, today announced the latest version of its Zeacom Communications Center (ZCC) software. ZCC 6.2 continues Zeacom’s ... More >>
Zeacom Passes Microsoft Lync ISV Qualification
Thursday, 11 October 2012, 9:17 am | Zeacom
Zeacom Communications Centre Passes Microsoft Lync ISV Qualification Native Multimedia Contact Center Application Extends Reach of Microsoft Lync into the Contact Center Auckland, 11 October, 2012 – Zeacom (www.zeacom.com ) today announced that its ... More >>
Zeacom Releases New Communications Solution
Tuesday, 10 August 2010, 3:12 pm | Zeacom
Auckland, New Zealand, 10 August, 2010 – Zeacom today announced the release of Zeacom Communications Center (ZCC) 5.1, the latest version of its Unified Communications, Contact Centre and Business Process Automation solution. More >>
Zeacom Adds Record & Evaluate Module
Monday, 23 November 2009, 1:59 pm | Zeacom
Zeacom today released ‘Record and Evaluate’, software which enables contact centres to more easily record and evaluate customer calls, improving regulatory compliance and raising agent skill levels. Record and Evaluate is available for Zeacom Communications ... More >>
Zeacom Releases Roi Calculator
Friday, 17 April 2009, 10:05 am | Zeacom
Auckland, New Zealand, 17 April 2009 – Zeacom will demonstrate a new Return on Investment (ROI) calculator for unified communications at the Z-Community user group conference on 23-24th April. The calculator, designed for resellers and IT decision ... More >>
