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Banking Ombudsman - Latest News [Page 5]
Beware financial peril of guaranteeing somebody else’s debt
Monday, 2 September 2013, 9:58 am | Banking Ombudsman
The Banking Ombudsman is supporting Money Week 2013 by publishing a guide to ensure people considering guaranteeing somebody’s debt understand the potential risks to their own finances. “Many people we deal with are not as informed about their ... More >>
How new anti-money laundering law affects how you bank
Monday, 1 July 2013, 3:54 pm | Banking Ombudsman
Banking Ombudsman Scheme launches new guide explaining how new anti-money laundering law affects how you bank More >>
New Independent Chair for Banking Ombudsman Scheme Announced
Tuesday, 28 May 2013, 10:51 am | Banking Ombudsman
Queen’s Counsel Miriam Dean has been appointed by the Banking Ombudsman Scheme’s Board of Directors as its new independent chair, effective from 1 June 2013. More >>
Bank Customers Need to Remember Basics – Banking Ombudsman
Thursday, 23 May 2013, 12:18 pm | Banking Ombudsman
Have you heard the story about the kids who used their mum’s credit card details to buy up large online? Or the one about the person who saved all their PINs disguised as phone numbers on their mobile which was then stolen by a thief who saw through ... More >>
Heavies Ruin Holiday – Take Care with Credit Cards
Friday, 21 December 2012, 4:15 pm | Banking Ombudsman
Banking Ombudsman Deborah Battell is urging Kiwis to take care with their credit cards over the holiday season, particularly if they are heading overseas. The warning comes on the back of a recent case the Banking Ombudsman Scheme considered where ... More >>
Continuing High Demand for Banking Ombudsman
Thursday, 8 November 2012, 11:57 am | Banking Ombudsman
MEDIA RELEASE 8 NOVEMBER 2012 Continuing High Demand for Banking Ombudsman After 20 Years in Business The Banking Ombudsman Scheme is as important as ever in the banking landscape, despite the industry becoming increasingly attuned to meeting ... More >>
No Automatic Entitlement to Break Fee Discounts
Thursday, 14 June 2012, 3:09 pm | Banking Ombudsman
MEDIA RELEASE 14 June 2012 No Automatic Entitlement to Break Fee Discounts The Banking Ombudsman, Deborah Battell is advising customers that there is no automatic entitlement to break fee discounts. Ms Battell said today that her office has started receiving ... More >>
Guides on Contactless Cards And Mobile Banking
Friday, 1 June 2012, 3:39 pm | Banking Ombudsman
MEDIA RELEASE Banking Ombudsman Issues Quick Guides on Contactless Cards And Mobile Banking With the growing use of contactless cards and mobile phones, the Banking Ombudsman is receiving enquiries about the security of these forms of banking. More >>
Banking Ombudsman News
Wednesday, 23 May 2012, 10:39 am | Banking Ombudsman
Unfortunately, not many people make complaints. Some research shows that only one person in 200 affected by a problem will actually take their complaint to a dispute resolution service. Making a complaint takes time and it can be stressful having ... More >>
Banking Ombudsman Offers Guidance on Mortgage Issues
Tuesday, 13 March 2012, 5:51 pm | Banking Ombudsman
Difficulties with mortgage finance remain the single largest cause of complaints to the Banking Ombudsman, and mortgagee sales disputes have been at record levels says Banking Ombudsman Deborah Battell. More >>
Record Number Of Complaints & Enquiries To Banking Ombudsman
Tuesday, 1 November 2011, 10:40 am | Banking Ombudsman
Complaints and enquiries to the Banking Ombudsman Scheme are at historically high levels, but the number of disputes requiring investigation is down, Banking Ombudsman Deborah Battell says. More >>
Co-operative Bank Approved for Banking Ombudsman Scheme
Wednesday, 26 October 2011, 3:16 pm | Banking Ombudsman
The Office of the Banking Ombudsman has today announced that The Co-operative Bank has been approved as a member of the Banking Ombudsman Scheme. More >>
Buyer beware when paying in NZD overseas
Friday, 8 April 2011, 2:07 pm | Banking Ombudsman
Buyer beware when paying in NZD overseas says Banking Ombudsman The Banking Ombudsman is advising customers that they are likely to pay more for their purchases while overseas if they choose to pay in New Zealand dollars when they use their credit ... More >>
Hardship Issues Keep Banking Ombudsman’s Caseload High
Friday, 1 April 2011, 11:33 am | Banking Ombudsman
Banking Ombudsman Deborah Battell says that consumer hardship is keeping complaints to her office at record high numbers, and she expects little change given the effect of the Canterbury earthquake on Christchurch residents and the wider economy. More >>
New Banking Ombudsman Deputy Announced as Scheme Expands
Tuesday, 30 November 2010, 12:38 pm | Banking Ombudsman
The Office of the Banking Ombudsman has today announced the appointment of Nicola Sladden as Deputy Ombudsman. Nicola Sladden was previously Chief Legal Advisor for the Office of the Health and Disability Commissioner. She completed a Bachelor of ... More >>
Banking Ombudsman Scheme Enters New Era
Wednesday, 1 September 2010, 2:48 pm | Banking Ombudsman
Banking Ombudsman Chair Ron Paterson said today that the Banking Ombudsman Scheme has obtained Ministerial approval as a dispute resolution scheme and would soon be expanding to include non-bank deposit-takers that met its quality criteria. More >>
Check That Cheque Says Banking Ombudsman
Monday, 29 March 2010, 9:59 am | Banking Ombudsman
The Banking Ombudsman Deborah Battell is reminding people about the precautions they need to take when using cheques, following a spate of recent cases received by the Office involving stolen cheques. More >>
Banking Ombudsman: Receiving Offers on ING Funds
Thursday, 26 November 2009, 3:15 pm | Banking Ombudsman
The Banking Ombudsman, Deborah Battell, said today that ANZ customers who invested in the ING Regular Income Fund (RIF) and Diversified Yield Fund (DYF) and who have received offers of additional compensation from ANZ, are welcome to contact her office ... More >>
New Banking Ombudsman appointed
Sunday, 3 May 2009, 12:03 pm | Banking Ombudsman
The Board of the Banking Ombudsman Scheme Ltd is pleased to announce that Ms Deborah Battell has been appointed Banking Ombudsman. More >>
Independent Review Of Banking Ombudsman
Thursday, 4 August 2005, 12:12 am | Banking Ombudsman
The Chairman of the Banking Ombudsman Commission, the Hon. Sir Ian Barker QC, today announced the launching of a wide-ranging independent review of the Banking Ombudsman scheme, to be conducted by Judge Anand Satyanand DCNZM, a former Parliamentary Ombudsman ... More >>
