Consumer - Latest News [Page 5]
93 percent ticked off with Jetstar
Monday, 22 June 2015, 10:39 am | Consumer
A Consumer NZ survey found 93 percent of respondents want Jetstar to stop using pre-ticked boxes for travel insurance, seat selection and check-in baggage. More >>
Responsible lending rules critical to consumer protection
Friday, 5 June 2015, 10:23 am | Consumer
New responsible lending rules that come into effect this week will need to be actively enforced to rein-in lenders who target vulnerable consumers. Consumer NZ chief executive Sue Chetwin says changes to lending laws are needed to clampdown on traders like ... More >>
Help comes for elderly UFB customers
Friday, 1 May 2015, 4:01 pm | Consumer
Consumer NZ has negotiated a deal with Slingshot to provide cheaper services to the residents of Marshall Court Apartments in Miramar, Wellington. More >>
Stopping Global Mode is an attack on consumer choice
Monday, 13 April 2015, 12:22 pm | Consumer
Consumer NZ believes that the proposed legal action from Sky, Lightbox, TVNZ and Mediaworks to stop Global Mode is a huge blow to consumers. On April 2, Sky, Lightbox, TVNZ and Mediaworks threatened Slingshot, Orcon, Bypass Network Services and other ... More >>
Consumer NZ warns shoppers about extended warranties
Thursday, 2 April 2015, 9:24 am | Consumer
A Consumer NZ mystery shop of big-box retailers has found sales staff promoting extended warranties with misleading claims. Consumer chief executive Sue Chetwin said extended warranties had been a lucrative sideline for retailers but the warranties were of ... More >>
Local banks rated the best for service
Monday, 30 March 2015, 12:09 pm | Consumer
Consumer NZ’s latest bank survey found local banks achieved the highest customer satisfaction ratings. More >>
Air NZ warning, win for consumers
Friday, 6 March 2015, 11:39 am | Consumer
The move to stop Air New Zealand and other businesses using ‘opt out’ pricing is to be congratulated, Consumer NZ says. More >>
Consumer NZ and Cancer Society call for ban on sunbeds
Wednesday, 25 February 2015, 3:29 pm | Consumer
Consumer NZ and the Cancer Society are calling for an outright ban on commercial sunbeds. Although both organisations support amendments to the Health (Protection) Amendment Bill banning the provision of sunbed services to under-18s, they argue ... More >>
Low ISP satisfaction & 2degrees standout mobile operator
Thursday, 5 February 2015, 10:50 am | Consumer
Vodafone and Spark have a long way to go before their customers feel satisfied with their service, according to Consumer NZ’s latest internet service provider (ISP) survey – both rated below average in nearly every category. More >>
Shop smart this silly season
Tuesday, 16 December 2014, 1:50 pm | Consumer
Consumer NZ has 12 tips to help you through the pre-Christmas rush to buy presents and the Boxing Day sales. More >>
Sunscreen testing results confuse
Monday, 8 December 2014, 3:17 pm | Consumer
Consumer NZ is concerned at the variability of results produced at sunscreen testing labs and is calling for annual testing of sunscreen products and auditing of labs. More >>
Plain English Awards announce clear finalists
Monday, 24 November 2014, 3:01 pm | Consumer
Who’s the clearest of them all? Which organisation best understands the need for clarity in communication? More >>
High demand for Consumer NZ’s "Do Not Knock" stickers
Friday, 21 November 2014, 4:06 pm | Consumer
Consumer NZ has distributed nearly 100,000 “Do Not Knock” stickers since the launch of its campaign to fight back against dodgy door-to-door sellers.The “Do Not Knock” campaign was launched on 3 November 2014. Free “Do Not Knock” stickers ... More >>
Consumer NZ launches campaign against door-to-door sellers
Monday, 3 November 2014, 9:09 am | Consumer
Consumer NZ has launched a nationwide campaign to fight back against dodgy door-to-door sellers. Chief executive Sue Chetwin said Consumer was launching the campaign because of the serious complaints it continues to get about door-to-door sellers. “We get ... More >>
Fuel efficient tyres
Monday, 7 April 2014, 3:52 pm | Consumer
Choosing tyres which grip well but are also fuel efficient can save you money and also reduce carbon emissions, says Consumer NZ. More >>
Christmas shopping tips from Consumer NZ
Wednesday, 12 December 2012, 11:49 am | Consumer
The Christmas countdown clock is ticking loudly. But never fear - Consumer NZ can help guide you through the chaos and take the silly out of the season. We offer some tips below. More >>
Consumer invites Kiwis to join in Christmas Twitter chat
Friday, 7 December 2012, 11:31 am | Consumer
Consumer NZ is on a mission to take the silly out of the season for consumers this year. Next week it is inviting Kiwis to share Christmas shopping tips on a Twitter chat More >>
No rest for the elderly
Wednesday, 11 July 2012, 11:29 am | Consumer
An Auckland rest home has been forced to close following a Ministry of Health (MOH) inspection which found resident assessments were "poorly completed if at all," Consumer NZ can reveal. More >>
Major review of children's safety standards needed
Friday, 4 November 2011, 4:10 pm | Consumer
A staggering 33 percent of nursery products Consumer NZ has tested in the past five years have had faults Consumer considers to be serious. It is now calling for a major review of safety standards for children's products. More >>
Who is the clearest of them all? Plain English Awards
Monday, 29 August 2011, 10:31 am | Consumer
The time has come again to honour New Zealand’s clearest communicators, and call the bad ones to account. More >>