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FSCL - Latest News [Page 1]

Planning A Winter Escape? Travel Insurance Tips For Holidaymakers

Wednesday, 5 June 2024, 6:19 am | FSCL

Financial Ombudsman Susan Taylor is advising travellers to review their travel insurance policies before departure and safeguard their travel cards and valuables. More >>

Small Business Loan Unaffordability Complaints On The Rise

Tuesday, 26 March 2024, 12:35 pm | FSCL

As more Kiwi businesses are falling behind on debt payments, Financial Ombudsman, Susan Taylor, is reminding small business owners to seek advice before applying for business loans as the protections afforded by the CCCFA (Credit Contracts and Consumer ... More >>

Financial Ombudsman Reminds Consumers To Document Loans With Family Members

Wednesday, 25 October 2023, 10:50 am | FSCL

With high living costs and interest rates, some children are turning to the bank of Mum and Dad to help finance them into their first home. However, Financial Ombudsman, Susan Taylor, is reminding all consumers of the importance of getting legal advice ... More >>

Steep Rise In Complaints To Financial Ombudsman Service

Monday, 31 July 2023, 6:13 am | FSCL

Complaints have risen steeply in the past year, reports Financial Services Complaints Limited (FSCL), a Financial Ombudsman Service. Complaints and disputes (cases the service formally investigates) were up by 25% and 37% respectively. “Complaints ... More >>

New Board Member Joins Financial Ombudsman Service

Monday, 3 July 2023, 11:18 am | FSCL

Paul Jamieson has been appointed to the Financial Services Complaints Limited (FSCL) Board; the organisation announced today. FSCL is a financial Ombudsman service and dispute resolution scheme approved under the Financial Service Providers (Registration ... More >>

Lender Wipes Debt Related To Domestic Abuse

Monday, 11 April 2022, 9:01 am | FSCL

A lender has wiped out a loan that a woman, who was being abused by her partner, could not afford. Huan, who was forced to borrow the money, had been coerced into taking on the debt, because her partner had a bad credit history. “Although the ... More >>

FSCL Top Four Financial Holiday Tips

Monday, 20 December 2021, 6:22 am | FSCL

After a challenging year, consumers are ready for a much-needed break. Dispute resolution service, Financial Services Complaints Limited (FSCL), has some handy tips from cases investigated, that will ensure you don’t find yourself caught out financially over ... More >>

Co-borrowing Putting Vulnerable Consumers At Risk

Thursday, 16 September 2021, 5:43 am | FSCL

As the financial services industry gears up for the implementation of more stringent legislation around responsible lending from December, Financial Services Complaints Limited (FSCL) has seen an increase in cases where consumers are finding themselves ... More >>

Travellers urged to be vigilant with cards

Wednesday, 29 November 2017, 10:04 am | FSCL

Dispute resolution service FSCL is reminding travellers to take extra care of their travel cards, PINs and valuables if heading overseas these holidays. More >>

FSCL calls out irresponsible lenders

Thursday, 26 October 2017, 9:00 am | FSCL

Financial dispute resolution service FSCL says lenders are largely meeting their obligations to borrowers, but a few bad eggs are causing real harm for consumers. More >>




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