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FSCL - Latest News [Page 1]
Avoid A Financial Hangover This Christmas: Know Your Loan Terms Before You Sign
Monday, 9 December 2024, 9:25 am | FSCL
“Interest-free loans can be a helpful option when managed carefully, but misunderstandings about repayment terms can lead to financial stress,” says Financial Ombudsman Susan Taylor. “We urge consumers to be cautious and ask questions to ensure they fully ... More >>
Woman Scammed Out Of $25,000 After Job Offer On LinkedIn
Friday, 15 November 2024, 10:12 am | FSCL
After repaying $18,500, Rika stopped due to financial difficulties and lodged a fraud complaint with her lender. The lender rejected her claim, stating Rika had willingly shared her account details. Unhappy with the response, Rika sought help from FSCL. More >>
Record Year For Financial Ombudsman Service As Complaints Continue To Rise
Monday, 29 July 2024, 10:42 am | FSCL
Complaints have continued to increase in the past year, reports Financial Services Complaints (FSCL), a Financial Ombudsman Service, with the highest number of complaints and disputes received since the service started in 2011. More >>
Planning A Winter Escape? Travel Insurance Tips For Holidaymakers
Wednesday, 5 June 2024, 6:19 am | FSCL
Financial Ombudsman Susan Taylor is advising travellers to review their travel insurance policies before departure and safeguard their travel cards and valuables. More >>
Small Business Loan Unaffordability Complaints On The Rise
Tuesday, 26 March 2024, 12:35 pm | FSCL
As more Kiwi businesses are falling behind on debt payments, Financial Ombudsman, Susan Taylor, is reminding small business owners to seek advice before applying for business loans as the protections afforded by the CCCFA (Credit Contracts and Consumer ... More >>
Financial Ombudsman Reminds Consumers To Document Loans With Family Members
Wednesday, 25 October 2023, 10:50 am | FSCL
With high living costs and interest rates, some children are turning to the bank of Mum and Dad to help finance them into their first home. However, Financial Ombudsman, Susan Taylor, is reminding all consumers of the importance of getting legal advice ... More >>
Steep Rise In Complaints To Financial Ombudsman Service
Monday, 31 July 2023, 6:13 am | FSCL
Complaints have risen steeply in the past year, reports Financial Services Complaints Limited (FSCL), a Financial Ombudsman Service. Complaints and disputes (cases the service formally investigates) were up by 25% and 37% respectively. “Complaints ... More >>
New Board Member Joins Financial Ombudsman Service
Monday, 3 July 2023, 11:18 am | FSCL
Paul Jamieson has been appointed to the Financial Services Complaints Limited (FSCL) Board; the organisation announced today. FSCL is a financial Ombudsman service and dispute resolution scheme approved under the Financial Service Providers (Registration ... More >>
Lender Wipes Debt Related To Domestic Abuse
Monday, 11 April 2022, 9:01 am | FSCL
A lender has wiped out a loan that a woman, who was being abused by her partner, could not afford. Huan, who was forced to borrow the money, had been coerced into taking on the debt, because her partner had a bad credit history. “Although the ... More >>
FSCL Top Four Financial Holiday Tips
Monday, 20 December 2021, 6:22 am | FSCL
After a challenging year, consumers are ready for a much-needed break. Dispute resolution service, Financial Services Complaints Limited (FSCL), has some handy tips from cases investigated, that will ensure you don’t find yourself caught out financially over ... More >>
Co-borrowing Putting Vulnerable Consumers At Risk
Thursday, 16 September 2021, 5:43 am | FSCL
As the financial services industry gears up for the implementation of more stringent legislation around responsible lending from December, Financial Services Complaints Limited (FSCL) has seen an increase in cases where consumers are finding themselves ... More >>
Travellers urged to be vigilant with cards
Wednesday, 29 November 2017, 10:04 am | FSCL
Dispute resolution service FSCL is reminding travellers to take extra care of their travel cards, PINs and valuables if heading overseas these holidays. More >>
FSCL calls out irresponsible lenders
Thursday, 26 October 2017, 9:00 am | FSCL
Financial dispute resolution service FSCL says lenders are largely meeting their obligations to borrowers, but a few bad eggs are causing real harm for consumers. More >>
