Financial Service Complaints Limited - Latest News [Page 1]

Poor communication behind financial service complaints

Tuesday, 25 July 2017, 11:47 am | Financial Service Complaints Limited

Financial Services Complaints Limited (FSCL) says many of the complaints it investigates stem from poor communication between financial services providers and their clients. FSCL’s latest annual results show a 21% increase in enquiries and complaints compared ... More >>

Independent review finds FSCL effective

Wednesday, 25 February 2015, 11:44 am | Financial Service Complaints Limited

Dispute resolution scheme Financial Service Complaints Limited (FSCL) has welcomed an independent review which confirms it is doing its job efficiently and effectively. More >>

Awareness of financial complaints service still too low

Tuesday, 28 October 2014, 9:10 am | Financial Service Complaints Limited

Despite a massive 84% jump in the number of enquiries and complaints to dispute resolution scheme Financial Service Complaints Limited (FSCL), its Chief Executive Officer Susan Taylor says many complaints are still not getting through. FSCL’s Annual Report ... More >>

Financial services sector focussed on the ‘putting right’

Wednesday, 9 July 2014, 2:58 pm | Financial Service Complaints Limited

Financial services providers seem to be doing a good job at resolving customer complaints says Susan Taylor, the Chief Executive Officer of dispute resolution scheme Financial Service Complaints Limited (FSCL). More >>

FSCL helps participants with financial services complaints

Thursday, 29 August 2013, 11:48 am | Financial Service Complaints Limited

Dispute resolution scheme Financial Service Complaints Limited is helping its participants nip customer complaints in the bud under a new programme launched today. More >>

FSCL reduces fees by 10% in response to growing membership

Wednesday, 19 June 2013, 2:44 pm | Financial Service Complaints Limited

One of the financial services industry’s largest dispute resolution schemes, Financial Service Complaints Limited (FSCL), is reducing its annual fees by 10% for the 2013/14 financial year. More >>

 
 
 
 
 

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