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Financial Service Complaints Limited - Latest News [Page 1]
An Uninsured Driver And A Debt Written Off
Thursday, 1 July 2021, 9:26 am | Financial Service Complaints Limited
A recent case, investigated by dispute resolution scheme, Financial Services Complaints Limited (FSCL) saw a lender go above and beyond to write off a debt following a tragic change in the borrower’s circumstances. A young person who took out an $11,000 ... More >>
Poor communication behind financial service complaints
Tuesday, 25 July 2017, 11:47 am | Financial Service Complaints Limited
Financial Services Complaints Limited (FSCL) says many of the complaints it investigates stem from poor communication between financial services providers and their clients. FSCL’s latest annual results show a 21% increase in enquiries and complaints compared ... More >>
Independent review finds FSCL effective
Wednesday, 25 February 2015, 11:44 am | Financial Service Complaints Limited
Dispute resolution scheme Financial Service Complaints Limited (FSCL) has welcomed an independent review which confirms it is doing its job efficiently and effectively. More >>
Awareness of financial complaints service still too low
Tuesday, 28 October 2014, 9:10 am | Financial Service Complaints Limited
Despite a massive 84% jump in the number of enquiries and complaints to dispute resolution scheme Financial Service Complaints Limited (FSCL), its Chief Executive Officer Susan Taylor says many complaints are still not getting through. FSCL’s Annual Report ... More >>
Financial services sector focussed on the ‘putting right’
Wednesday, 9 July 2014, 2:58 pm | Financial Service Complaints Limited
Financial services providers seem to be doing a good job at resolving customer complaints says Susan Taylor, the Chief Executive Officer of dispute resolution scheme Financial Service Complaints Limited (FSCL). More >>
FSCL helps participants with financial services complaints
Thursday, 29 August 2013, 11:48 am | Financial Service Complaints Limited
Dispute resolution scheme Financial Service Complaints Limited is helping its participants nip customer complaints in the bud under a new programme launched today. More >>
FSCL reduces fees by 10% in response to growing membership
Wednesday, 19 June 2013, 2:44 pm | Financial Service Complaints Limited
One of the financial services industry’s largest dispute resolution schemes, Financial Service Complaints Limited (FSCL), is reducing its annual fees by 10% for the 2013/14 financial year. More >>
