Financial Services Complaints Ltd - Latest News [Page 1]

Fraud Awareness Week: But The Debt Isn’t Mine!

Monday, 15 November 2021, 2:03 pm | Financial Services Complaints Ltd

This Fraud Awareness week, dispute resolution service, Financial Services Complaints Limited (FSCL), is warning consumers to file a police report as soon as possible if they have identification documentation stolen, following an increase in complaints ... More >>

The Hidden Perils Of Payment Holidays

Monday, 18 October 2021, 10:04 am | Financial Services Complaints Ltd

While loan payment holidays may offer short-term relief for borrowers who are battling financially, the extra interest added to the debt and the time it will take to pay it off might mean it’s just not worth reducing or deferring payments, in the long ... More >>

Woman Forgoes Food To Pay Car Loan

Tuesday, 28 September 2021, 11:04 am | Financial Services Complaints Ltd

Two recent cases, investigated by dispute resolution service, Financial Services Complaints Limited (FSCL) have highlighted the need for lenders to make sure that they are realistic about a consumer’s expenses, before approving a loan. “If ... More >>

Vulnerable consumer robbed by own caregiver

Wednesday, 1 September 2021, 9:20 am | Financial Services Complaints Ltd

A recent case, investigated by dispute resolution service, Financial Services Complaints Limited (FSCL) has highlighted the need for financial institutions to do more to assist vulnerable consumers, after a disabled consumer’s caregiver stole over $10,000 ... More >>

The Hard Line On Hardship Applications

Tuesday, 15 June 2021, 9:39 am | Financial Services Complaints Ltd

A family is facing a possible mortgagee sale, after failing to produce evidence to their lender to prove they were in financial hardship. Loan hardship applications and deferral payments have been in the spotlight following the Covid-19 lockdown ... More >>

Busy year of complaint resolution and regulatory reform

Friday, 1 November 2019, 9:15 am | Financial Services Complaints Ltd

Dispute resolution scheme Financial Services Complaints Limited (FSCL) has had another busy year, investigating 258 cases and resolving close to 5,000 complaints and enquiries from consumers about financial services. In its annual report 2018/19 released today, ... More >>

FSCL appoints personal finance journalist Mary Holm to board

Wednesday, 7 September 2016, 1:41 pm | Financial Services Complaints Ltd

Award-winning personal finance journalist and author Mary Holm will join the board of disputes resolution service Financial Services Complaints Limited (FSCL) from 1 October. More >>

Rise in financial complaints demonstrates value of regime

Wednesday, 30 October 2013, 12:26 pm | Financial Services Complaints Ltd

The Chief Executive Officer of dispute resolution scheme FSCL says the steady growth FSCL has seen over the last year only serves to reinforce the value of the disputes regime. More >>

Use the Financial Services Complaints System at First Sign

Wednesday, 28 November 2012, 5:28 pm | Financial Services Complaints Ltd

New investments made over the last six months into failed Ross Asset Management might have been saved if existing investors had immediately made a complaint when they first became concerned about the security of their money. More >>

 
 
 
 
 

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