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Insurance And Savings Ombudsman - Latest News [Page 1]
The time to think about insurance is before you need it!
Monday, 9 April 2018, 3:10 pm | Insurance And Savings Ombudsman
Understanding your insurance policy – including what you are covered for, and what you need to do to make a claim – could save a lot of headaches, says Insurance & Financial Services Ombudsman, Karen Stevens. More >>
Complaint numbers down but complaints more complex
Thursday, 24 September 2015, 9:57 am | Insurance And Savings Ombudsman
The Insurance & Savings Ombudsman Scheme’s Annual Report, released today, shows complaints have decreased in number, but increased in complexity. More >>
Flood advice to East Coast residents
Tuesday, 22 September 2015, 1:50 pm | Insurance And Savings Ombudsman
As the clean-up begins after yesterday’s flooding in the East Coast, Insurance & Savings Ombudsman, Karen Stevens, advises residents to first contact their insurance company and take photos of the damage. More >>
Ombudsman supports a law change for “non-disclosure”
Thursday, 30 April 2015, 12:58 pm | Insurance And Savings Ombudsman
April 30 2015 Insurance & Savings Ombudsman, Karen Stevens, supports a law change to help consumers who accidentally leave out information when applying for insurance. More >>
Top Tips To Avoid Holiday Insurance Havoc
Monday, 29 December 2014, 11:20 am | Insurance And Savings Ombudsman
“After twenty years of dealing with insurance and financial services complaints, the ISO Scheme has some warnings and recommendations,” says Insurance & Savings Ombudsman Karen Stevens. More >>
Keep documents, read them, and ask questions
Wednesday, 26 November 2014, 12:20 pm | Insurance And Savings Ombudsman
Insurance & Savings Ombudsman Karen Stevens says customers of financial advisers should keep all documents, read them carefully, and always ask questions. More >>
Insurance & Savings Ombudsman says keep asking questions
Wednesday, 15 October 2014, 1:15 pm | Insurance And Savings Ombudsman
Money Week: Insurance & Savings Ombudsman says keep asking questions and read carefully 15 October 2014 Money Week is a timely reminder to read your documents and keep asking questions, says Insurance & Savings Ombudsman Karen Stevens. ... More >>
Canterbury: Temporary accommodation benefits still an issue
Monday, 12 May 2014, 1:52 pm | Insurance And Savings Ombudsman
The Insurance & Savings Ombudsman Scheme continues to receive calls from Canterbury residents who are not eligible for a temporary accommodation benefit when their homes are being repaired or rebuilt. More >>
Renting students should consider contents insurance
Thursday, 20 March 2014, 11:57 am | Insurance And Savings Ombudsman
A recent burglary in Hamilton highlights the need for students in flats to have contents insurance, says Insurance & Savings Ombudsman Karen Stevens. A number of students had their laptops and other personal items stolen at the beginning of ... More >>
Remember to check your house insurance policies
Tuesday, 18 March 2014, 2:33 pm | Insurance And Savings Ombudsman
The Insurance & Savings Ombudsman Karen Stevens is reminding homeowners that the onus is on them to check their house insurance policies carefully. “We want homeowners to check that the amount they are insuring their house for is enough to ... More >>
Sum insured house insurance policies still create confusion
Monday, 17 March 2014, 1:34 pm | Insurance And Savings Ombudsman
Insurance & Savings Ombudsman Karen Stevens urges people to check that the amount they are insuring their house for will be enough to rebuild it in the event of a disaster. More >>
Avoid future issues with your insurance claims
Monday, 17 March 2014, 1:03 pm | Insurance And Savings Ombudsman
Cyclone aftermath - avoid future issues with your insurance claims Karen Stevens, Insurance & Savings Ombudsman, advises people affected by Cyclone Lusi to call your insurance company as soon as possible, ideally before you clean up the damage. ... More >>
Canterbury Floods - avoid future insurance claim issues
Wednesday, 5 March 2014, 4:13 pm | Insurance And Savings Ombudsman
Karen Stevens, Insurance & Savings Ombudsman, advises residents affected by the Canterbury floods to call your insurance company before you start your clean up. More >>
Ombudsman provides support for Christchurch
Tuesday, 11 February 2014, 2:15 pm | Insurance And Savings Ombudsman
For nearly two decades, the Insurance and Savings Ombudsman (ISO) Scheme has provided free support and advice for thousands of consumers. Our experienced disputes resolution team has adapted to a rapidly changing insurance and financial services sector over ... More >>
Insurance & Savings Ombudsman reflects on a busy year
Friday, 13 September 2013, 10:08 am | Insurance And Savings Ombudsman
As the Insurance & Savings Ombudsman Scheme releases its 2013 Annual Report, Insurance & Savings Ombudsman Karen Stevens observed that the last year had been a “busy year for the ISO Scheme, with a growing membership, a Scheme review and a significant ... More >>
Insurance & Savings Ombudsman: Watch out for mis-information
Wednesday, 21 August 2013, 2:21 pm | Insurance And Savings Ombudsman
Christchurch residents have, as is natural, been seeking support from each other since the earthquakes. Sometimes the information being exchanged about their insurance claims isn’t always correct. More >>
Quakes a reminder about being prepared
Wednesday, 24 July 2013, 1:02 pm | Insurance And Savings Ombudsman
Karen Stevens, Insurance & Savings Ombudsman, states “The recent earthquakes are reminder to us all that we need to check we are prepared for earthquakes. This includes checking our insurance cover. More >>
Insurance & Savings Ombudsman Scheme Offers More Services
Wednesday, 17 July 2013, 1:55 pm | Insurance And Savings Ombudsman
As its membership renewal process begins, the Insurance & Savings Ombudsman Scheme announces that, after a year of growth and consolidation, it was looking to provide its members with some encouragement and additional assistance with complaints handling. More >>
Recent Complaints to Insurance & Savings Ombudsman Online
Thursday, 27 June 2013, 4:11 pm | Insurance And Savings Ombudsman
Summaries of complaints resolved by the Insurance & Savings Ombudsman Scheme Inc. (ISO Scheme) for January to March 2013 are now available on its website www.iombudsman.org.nz. More >>
Case Notes to September 2012 now available online.
Friday, 21 December 2012, 4:34 pm | Insurance And Savings Ombudsman
Anonymised summaries of complaints resolved by the Insurance & Savings Ombudsman Scheme Inc. (ISO Scheme) to September 2012 are now available on its website. More >>
