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NZ Telecommunications Forum - TCF - Latest News [Page 1]

Improving Standards For The Disclosure Of Information To Consumers About Telecommunications Plans

Thursday, 23 April 2026, 8:15 pm | NZ Telecommunications Forum - TCF

The TCF has introduced new requirements for product ‘Plan Cards’ and average monthly pricing information and is progressing with future improvements to allow for inclusion of mobile plans. More >>

3G Shutdown Complete Nationwide

Thursday, 2 April 2026, 10:17 am | NZ Telecommunications Forum - TCF

Customers are urged not to call 111 to test their mobile phone capability, but instead, check with your provider to make sure your phone has the correct settings and is fully compatible. More >>

Don’t Risk Losing 111 Access: Telcos Call On Kiwis To Check Their Mobile Phones As 3G Networks Switched Off

Monday, 9 March 2026, 10:24 am | NZ Telecommunications Forum - TCF

The nationwide retirement of legacy 3G mobile networks is close to completion as New Zealand’s mobile operators transition to faster and more reliable 4G and 5G networks. More >>

Kiwis Divert More Than 70,000 Mobile Phones From Landfill

Thursday, 18 December 2025, 1:14 pm | NZ Telecommunications Forum - TCF

Since the scheme began in 2014, 904,555 mobile phones have been collected nationwide, diverting more than 164 tonnes of waste and preventing an estimated 355 tonnes of carbon dioxide from entering the atmosphere. More >>

Making It Easier For Consumers To Understand Their Broadband Options

Wednesday, 29 October 2025, 5:46 pm | NZ Telecommunications Forum - TCF

The Codes deliver clear benefits for consumers, including greater ability to make informed decisions about which broadband service best suits their needs. More >>

TCF Launches Factsheets In 10 Alternate Languages To Support Upcoming 3G Shutdown

Wednesday, 22 October 2025, 10:28 am | NZ Telecommunications Forum - TCF

With the first shutdown less than three months away, the updated 3G resource toolkit is aimed at providing accessible information and support resources for our most vulnerable communities, says TCF chief executive Paul Brislen. More >>

Telecommunications In New Zealand: Much More For Less

Monday, 1 September 2025, 11:49 am | NZ Telecommunications Forum - TCF

Fibre prevails as NZ’s leading technology, accounting for 74% of all connections nationwide. More >>

Telcos Support Emergency Services Initiative: Device Location Enabled To Help Callers In Emergencies

Friday, 22 August 2025, 1:57 pm | NZ Telecommunications Forum - TCF

The Telecommunications Forum supports the launch of the Device Location Information (DLI) service by Next Generation Critical Communications (NGCC), says CEO Paul Brislen. More >>

Communications During Emergencies

Wednesday, 2 July 2025, 4:38 pm | NZ Telecommunications Forum - TCF

The Telecommunications Forum has prepared a fact sheet to help communities and customers prepare for emergency events, says CEO Paul Brislen. More >>

Telecommunications Industry To Review Scam Prevention Code With Consumer Focus

Monday, 16 June 2025, 9:07 am | NZ Telecommunications Forum - TCF

As scam tactics evolve and consumer harm persists, the TCF has committed to reviewing the Code to ensure it is still fit for purpose and incorporates the new anti-scam initiatives that telecommunications providers are implementing today. More >>

New Zealand Is Saying Goodbye To 3G: Are You Ready For The Change?

Monday, 9 June 2025, 9:53 am | NZ Telecommunications Forum - TCF

Simply text ‘3G’ to 550 from any mobile phone to instantly find out if your device is ready for the change, or to receive clear instructions on what to do next. More >>

New Code To Strengthen Support For Vulnerable Telecommunications Consumers

Thursday, 29 May 2025, 1:01 pm | NZ Telecommunications Forum - TCF

The Vulnerable Consumer Code takes effect six months after its approval date of 22 May 2025 and full compliance is required within 12 months. More >>

Telecommunications Forum Warns Retailers About 3G Shutdown

Monday, 14 April 2025, 1:14 pm | NZ Telecommunications Forum - TCF

Devices that are sold new today may not be able to connect following the shutdown, and retailers have to ensure customers are fully aware of this when selling devices, says Telecommunications Forum CEO Paul Brislen. More >>

Telecommunications Industry Welcomes Switching Study

Thursday, 20 March 2025, 5:04 pm | NZ Telecommunications Forum - TCF

“We believe changing telecommunications providers is a relatively straightforward process and the Commerce Commission’s own data shows that as well. The Commission’s report* shows only 4% of mobile customers and 5% of broadband customers were dissatisfied ... More >>

Roaming To Australia Post 3G Shutdowns

Sunday, 27 October 2024, 11:37 pm | NZ Telecommunications Forum - TCF

25 October 2024 The New Zealand Telecommunications Forum is warning customers travelling to Australia that 3G reliant devices will no longer work after the last of the Australian mobile network operators complete their 3G network switch from the end of this month. ... More >>

Telecommunications Forum Industry Report Released

Tuesday, 24 October 2023, 4:12 pm | NZ Telecommunications Forum - TCF

This year’s Telecommunications Forum Industry Report is focused on the future of the sector after reaching some major milestones this year, but also in light of the extreme weather events that were felt across the country in the first quarter ... More >>

Statement From The TCF Regarding Auckland Mayor Wayne Brown's Statement

Sunday, 16 October 2022, 7:12 pm | NZ Telecommunications Forum - TCF

The telecommunications sector welcomes the Mayor’s input and acknowledgement of our significant ongoing investment both in Tāmaki Makaurau and across the whole country. New Zealand has one of the highest rates of investment in telecommunications ... More >>

Telco Sector Supports Focus On Dispute Resolution

Monday, 18 July 2022, 5:24 pm | NZ Telecommunications Forum - TCF

The Telecommunications Forum (TCF) welcomes moves by the Commerce Commission to raise awareness of the importance of customers being able to access the Telecommunications Dispute Resolution Scheme (TDR). The Commerce Commission has issued an open letter ... More >>

Kiwi Telecommunications Remains World Leading: Report

Thursday, 17 March 2022, 6:14 pm | NZ Telecommunications Forum - TCF

The Commerce Commission’s annual Telecommunications Monitoring Report, released this morning, reaffirms New Zealand’s role as a world-class telecommunications market. Broadband use continues to skyrocket following a series of lockdowns in response ... More >>

Kiwi Telecommunications Remains World Leading: Report

Thursday, 17 March 2022, 2:17 pm | NZ Telecommunications Forum - TCF

The Commerce Commission’s annual Telecommunications Monitoring Report, released this morning, reaffirms New Zealand’s role as a world-class telecommunications market. Broadband use continues to skyrocket following a series of lockdowns in response ... More >>

 

 
 
 
 
 

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