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NZ Telecommunications Forum - TCF - Latest News [Page 2]

Telco Industry Condemns Wilful Damage To Mobile Network

Thursday, 9 April 2020, 1:25 pm | NZ Telecommunications Forum - TCF

The NZ Telecommunications Forum (TCF) strongly condemns wilful damage to New Zealand’s mobile networks, which is causing disruption when the industry is responding to increased demand for phone and internet services during the Alert Level 4 Covid-19 lockdown. ... More >>

New Zealand Telco Industry Welcomes Schools Support Package

Wednesday, 8 April 2020, 2:37 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the student support package, announced by the Minister of Education Chris Hipkins today. As part of this initiative the telecommunications industry is assisting with connecting households with school-aged ... More >>

Telco Industry Advises New Zealanders To Take Care With DIY During Covid-19 Lockdown

Friday, 3 April 2020, 1:25 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is reminding New Zealanders looking to get into the garden, or tackle outdoor home maintenance chores, to be careful where they dig. “During Covid-19 lockdown, many Kiwis who are confined to their ... More >>

NZ Telecommunications Forum Provides A Q&A On Connectivity During Covid-19

Thursday, 2 April 2020, 2:35 pm | NZ Telecommunications Forum - TCF

Telecommunications is essential infrastructure at any time, but it is especially top of mind during the current Covid-19 lockdown. Many New Zealanders will be asking themselves if they have the best connection for their needs during this time. It’s ... More >>

Telco Industry Working Quickly To Fix Calling Issues

Monday, 23 March 2020, 2:11 pm | NZ Telecommunications Forum - TCF

The New Zealand telecommunications industry is working quickly and collaboratively to remedy calling issues that have stemmed from a significant increase in the volume of voice calls on both mobiles and landlines. CEO of the New Zealand Telecommunications ... More >>

New Zealand Telco Industry Prepared For Increasing Demand Due To COVID-19

Monday, 16 March 2020, 3:54 pm | NZ Telecommunications Forum - TCF

New Zealand telecommunications networks are well positioned to keep up with increasing demand as more people are working from home due to COVID-19. “The New Zealand telecommunication industry has high quality networks which are more than able to respond to extra demands ... More >>

New Zealand Telco Industry Keeping Up With Demand For Data

Thursday, 12 March 2020, 10:10 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the Commerce Commission’s Annual Telecommunication Monitoring Report released today which confirms that the telecommunications industry is responding positively to New Zealanders’ demand ... More >>

Consumers urged to tell their Telcos about scams this Xmas

Wednesday, 18 December 2019, 11:29 am | NZ Telecommunications Forum - TCF

Consumers are being urged to tell their telecommunications provider about any scam calls or scam SMS (text messages) they receive this Christmas period in order to help combat scams. More >>

Collaboration enhances scam call protection for consumers

Thursday, 21 November 2019, 1:56 pm | NZ Telecommunications Forum - TCF

A collaboration between the telecommunications industry, Government agencies and Netsafe is enabling improved protection from scam calls for consumers. More >>

Telco Industry Working To Improve Customer Satisfaction

Wednesday, 22 May 2019, 3:16 pm | NZ Telecommunications Forum - TCF

The New Zealand Consumer Survey report released today by the Ministry for Business, Innovation and Employment (MBIE) said that home-based telecommunications has the highest incidence of problems. More >>

Telco Industry Release Code To Streamline Fibre Installation

Tuesday, 30 April 2019, 10:25 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation. More >>

Customer Complaints Remain Low in 2018

Tuesday, 27 November 2018, 1:40 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is calling for more detail in the Commerce Commission’s Consumer Issues Report, so Kiwis can gain a clearer picture of how different industries perform relative to the size of their customer base. More >>

Increased customer complaints reported

Friday, 14 October 2016, 1:19 pm | NZ Telecommunications Forum - TCF

Although the number of consumer complaints recorded by the Telecommunications Dispute Resolution Scheme (TDRS) has increased, the New Zealand Telecommunications industry is providing world class services, says TCF CEO Geoff Thorn. “New Zealand is one ... More >>

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