NZ Telecommunications Forum - TCF - Latest News [Page 2]

Collaboration enhances scam call protection for consumers

Thursday, 21 November 2019, 1:56 pm | NZ Telecommunications Forum - TCF

A collaboration between the telecommunications industry, Government agencies and Netsafe is enabling improved protection from scam calls for consumers. More >>

Telco Industry Working To Improve Customer Satisfaction

Wednesday, 22 May 2019, 3:16 pm | NZ Telecommunications Forum - TCF

The New Zealand Consumer Survey report released today by the Ministry for Business, Innovation and Employment (MBIE) said that home-based telecommunications has the highest incidence of problems. More >>

Telco Industry Release Code To Streamline Fibre Installation

Tuesday, 30 April 2019, 10:25 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation. More >>

Customer Complaints Remain Low in 2018

Tuesday, 27 November 2018, 1:40 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is calling for more detail in the Commerce Commission’s Consumer Issues Report, so Kiwis can gain a clearer picture of how different industries perform relative to the size of their customer base. More >>

Increased customer complaints reported

Friday, 14 October 2016, 1:19 pm | NZ Telecommunications Forum - TCF

Although the number of consumer complaints recorded by the Telecommunications Dispute Resolution Scheme (TDRS) has increased, the New Zealand Telecommunications industry is providing world class services, says TCF CEO Geoff Thorn. “New Zealand is one ... More >>

Reliance on internet reflected in latest customer complaints

Tuesday, 27 September 2016, 1:43 pm | NZ Telecommunications Forum - TCF

Telecommunications services have become a key staple of modern life. As consumers, we expect fast, ubiquitous access to the internet that allows us to get on with our digitally-connected lives. More >>

TCF praises the completion of the Rural Broadband Initiative

Thursday, 9 June 2016, 2:58 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the successful completion of the Government's Rural Broadband Initiative (RBI), which ensures better connectivity for hundreds of thousands of people. More >>

Remember to recycle your old phone

Tuesday, 12 January 2016, 2:12 pm | NZ Telecommunications Forum - TCF

If you received a new mobile phone at Christmas, don’t leave your old phone to die slowly, gathering dust in the bottom of a drawer. More >>

Guidelines released to meet today’s home technology needs

Friday, 16 October 2015, 1:23 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has today published new guidelines on how to install telecommunications wiring within a premises. More >>

Rise in TDR cases reflect telecommunications' greater role

Thursday, 1 October 2015, 1:02 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the Telecommunication Dispute Resolution (TDR) scheme Annual Report, despite it indicating an increase in complaints received by the scheme during the past year. More >>

Anniversary of Nationwide Blacklisting of Lost Phones

Monday, 15 December 2014, 11:41 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is celebrating the first anniversary of nationwide mobile handset blacklisting for lost and stolen devices, and Christmas is the perfect time to remind everyone of this service. More >>

Broadband plan comparison is now even easier

Thursday, 20 March 2014, 9:27 am | NZ Telecommunications Forum - TCF

A standard format has been developed to help consumers compare different fixed line, residential broadband offers from New Zealand’s leading operators. More >>

Industry agrees Broadband Product Disclosure Code

Thursday, 12 December 2013, 9:33 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has developed a code of practice for the disclosure of information about broadband plans to consumers. More >>

NZ Mobile Companies Join Forces to Stop Phone Theft

Monday, 9 December 2013, 2:54 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has today launched a blacklisting system for lost or stolen mobile devices which Police say will help prevent crime by making mobiles less attractive to thieves. More >>

Code for disclosure of broadband plan information announced

Thursday, 9 May 2013, 3:14 pm | NZ Telecommunications Forum - TCF

As the availability of Ultra-Fast Broadband services increases, how will consumers be able to compare different telecommunications service providers and plans? The New Zealand Telecommunications Forum (TCF) has been working to develop clear guidelines ... More >>

Innovation And Technology Key To Success of NZ Economy

Tuesday, 26 March 2013, 11:59 am | NZ Telecommunications Forum - TCF

Leading international and local speakers coming together to discuss innovation and business success AUCKLAND March 26, 2013: The New Zealand Telecommunications Forum (TCF) put out a challenge today to New Zealand businesses to take advantage of advances ... More >>

 

 
 
 
 
 

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