NZ Telecommunications Forum - TCF - Latest News [Page 2]

NZ Telecommunications Forum Provides A Q&A On Connectivity During Covid-19

Thursday, 2 April 2020, 2:35 pm | NZ Telecommunications Forum - TCF

Telecommunications is essential infrastructure at any time, but it is especially top of mind during the current Covid-19 lockdown. Many New Zealanders will be asking themselves if they have the best connection for their needs during this time. It’s ... More >>

Telco Industry Working Quickly To Fix Calling Issues

Monday, 23 March 2020, 2:11 pm | NZ Telecommunications Forum - TCF

The New Zealand telecommunications industry is working quickly and collaboratively to remedy calling issues that have stemmed from a significant increase in the volume of voice calls on both mobiles and landlines. CEO of the New Zealand Telecommunications ... More >>

New Zealand Telco Industry Prepared For Increasing Demand Due To COVID-19

Monday, 16 March 2020, 3:54 pm | NZ Telecommunications Forum - TCF

New Zealand telecommunications networks are well positioned to keep up with increasing demand as more people are working from home due to COVID-19. “The New Zealand telecommunication industry has high quality networks which are more than able to respond to extra demands ... More >>

New Zealand Telco Industry Keeping Up With Demand For Data

Thursday, 12 March 2020, 10:10 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the Commerce Commission’s Annual Telecommunication Monitoring Report released today which confirms that the telecommunications industry is responding positively to New Zealanders’ demand ... More >>

Consumers urged to tell their Telcos about scams this Xmas

Wednesday, 18 December 2019, 11:29 am | NZ Telecommunications Forum - TCF

Consumers are being urged to tell their telecommunications provider about any scam calls or scam SMS (text messages) they receive this Christmas period in order to help combat scams. More >>

Collaboration enhances scam call protection for consumers

Thursday, 21 November 2019, 1:56 pm | NZ Telecommunications Forum - TCF

A collaboration between the telecommunications industry, Government agencies and Netsafe is enabling improved protection from scam calls for consumers. More >>

Telco Industry Working To Improve Customer Satisfaction

Wednesday, 22 May 2019, 3:16 pm | NZ Telecommunications Forum - TCF

The New Zealand Consumer Survey report released today by the Ministry for Business, Innovation and Employment (MBIE) said that home-based telecommunications has the highest incidence of problems. More >>

Telco Industry Release Code To Streamline Fibre Installation

Tuesday, 30 April 2019, 10:25 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has published a draft of the new Fibre Installation Code for public consultation. More >>

Customer Complaints Remain Low in 2018

Tuesday, 27 November 2018, 1:40 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is calling for more detail in the Commerce Commission’s Consumer Issues Report, so Kiwis can gain a clearer picture of how different industries perform relative to the size of their customer base. More >>

Increased customer complaints reported

Friday, 14 October 2016, 1:19 pm | NZ Telecommunications Forum - TCF

Although the number of consumer complaints recorded by the Telecommunications Dispute Resolution Scheme (TDRS) has increased, the New Zealand Telecommunications industry is providing world class services, says TCF CEO Geoff Thorn. “New Zealand is one ... More >>

Reliance on internet reflected in latest customer complaints

Tuesday, 27 September 2016, 1:43 pm | NZ Telecommunications Forum - TCF

Telecommunications services have become a key staple of modern life. As consumers, we expect fast, ubiquitous access to the internet that allows us to get on with our digitally-connected lives. More >>

TCF praises the completion of the Rural Broadband Initiative

Thursday, 9 June 2016, 2:58 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the successful completion of the Government's Rural Broadband Initiative (RBI), which ensures better connectivity for hundreds of thousands of people. More >>

Remember to recycle your old phone

Tuesday, 12 January 2016, 2:12 pm | NZ Telecommunications Forum - TCF

If you received a new mobile phone at Christmas, don’t leave your old phone to die slowly, gathering dust in the bottom of a drawer. More >>

Guidelines released to meet today’s home technology needs

Friday, 16 October 2015, 1:23 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has today published new guidelines on how to install telecommunications wiring within a premises. More >>

Rise in TDR cases reflect telecommunications' greater role

Thursday, 1 October 2015, 1:02 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) welcomes the Telecommunication Dispute Resolution (TDR) scheme Annual Report, despite it indicating an increase in complaints received by the scheme during the past year. More >>

Anniversary of Nationwide Blacklisting of Lost Phones

Monday, 15 December 2014, 11:41 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) is celebrating the first anniversary of nationwide mobile handset blacklisting for lost and stolen devices, and Christmas is the perfect time to remind everyone of this service. More >>

Broadband plan comparison is now even easier

Thursday, 20 March 2014, 9:27 am | NZ Telecommunications Forum - TCF

A standard format has been developed to help consumers compare different fixed line, residential broadband offers from New Zealand’s leading operators. More >>

Industry agrees Broadband Product Disclosure Code

Thursday, 12 December 2013, 9:33 am | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has developed a code of practice for the disclosure of information about broadband plans to consumers. More >>

NZ Mobile Companies Join Forces to Stop Phone Theft

Monday, 9 December 2013, 2:54 pm | NZ Telecommunications Forum - TCF

The New Zealand Telecommunications Forum (TCF) has today launched a blacklisting system for lost or stolen mobile devices which Police say will help prevent crime by making mobiles less attractive to thieves. More >>

Code for disclosure of broadband plan information announced

Thursday, 9 May 2013, 3:14 pm | NZ Telecommunications Forum - TCF

As the availability of Ultra-Fast Broadband services increases, how will consumers be able to compare different telecommunications service providers and plans? The New Zealand Telecommunications Forum (TCF) has been working to develop clear guidelines ... More >>

   

 
 
 
 
 

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