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Office of the Health and Disability Commissioner - Latest News [Page 10]
Systems Failures Result In An Elderly Woman Being Repeatedly Administered Incorrect Doses Of Warfarin
Monday, 5 September 2022, 2:20 pm | Office of the Health and Disability Commissioner
The importance of aged residential care facilities having appropriate systems in place to ensure nursing staff administer critically important medications correctly, and for medication errors to be identified and followed up in a timely manner, was ... More >>
Counsellor’s Professional Conduct Did Not Meet Relevant Ethical Standards
Monday, 5 September 2022, 2:14 pm | Office of the Health and Disability Commissioner
A counsellor has been found to be in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to comply with relevant standards during his therapeutic relationship with a woman. In her decision, Deputy Health ... More >>
Professional Boundaries Not Maintained By Social Worker
Monday, 29 August 2022, 2:07 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell has found a social worker in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to comply with relevant standards, by not maintaining appropriate ... More >>
Robust Systems Vital To Ensure Patients Are Informed Of The Need For Follow-up Appointments
Monday, 29 August 2022, 2:06 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell has found Te Whatu Ora - Nelson Marlborough (NMD), formerly Nelson Marlborough District Health Board in breach of the Code of Health and Disability Services Consumers’ Rights (the ... More >>
Department Of Corrections Response To A Consumer’s Bowel Symptoms Inadequate
Monday, 22 August 2022, 2:09 pm | Office of the Health and Disability Commissioner
The importance of robust systems for ordering and acting on test results, and communication with consumers about their results was highlighted in a decision published by Deputy Health and Disability Commissioner Dr Vanessa Caldwell. In her decision, Dr Caldwell ... More >>
Dentist’s Extraction Of Man’s Wisdom Teeth Did Not Meet Professional Standards
Monday, 22 August 2022, 2:05 pm | Office of the Health and Disability Commissioner
The adequacy of dental care services provided to a man by a dentist and his failure to comply with professional standards was highlighted in a decision published by Deputy Health and Disability Commissioner Dr Vanessa Caldwell. In her decision, Dr ... More >>
Bandaging On Elderly Woman Caused Unacceptable Harm And Distress
Monday, 22 August 2022, 2:03 pm | Office of the Health and Disability Commissioner
The importance of applying a patient-centred approach to care, and involving family members when warranted was highlighted in a decision published by Deputy Commissioner, Rose Wall. In her decision, Ms Wall found a Clinical Nurse Manager in breach of the ... More >>
Postnatal Care Vital To Maintaining The Health And Well-being Of Women And New-born Babies
Monday, 15 August 2022, 2:28 pm | Office of the Health and Disability Commissioner
The importance of comprehensive postnatal care and support, and the difficulties that can arise when aspects are lacking were highlighted in a decision by Deputy Commissioner Rose Wall, who found a midwife in breach of the Code of Health and Disability ... More >>
Inadequate Assessment And Action Taken By Whanganui DHB’s Emergency Department
Monday, 15 August 2022, 2:02 pm | Office of the Health and Disability Commissioner
The importance of critically assessing patients when they present to hospital on multiple occasions with the same symptoms within a relatively short period of time, and investigating symptoms fully and considering alternative diagnoses was highlighted ... More >>
Lack Of Recognition Of Deterioration In Patient Following Bowel Perforation
Monday, 15 August 2022, 2:01 pm | Office of the Health and Disability Commissioner
The need to recognise a patient’s deteriorating condition and provide appropriate intervention was highlighted in a decision published by Health and Disability Commissioner Morag McDowell. Ms McDowell found a consultant surgeon in breach of the Code of Health ... More >>
Collective Action Needed Says Aged Care Commissioner
Monday, 15 August 2022, 12:13 pm | Office of the Health and Disability Commissioner
Aged Care Commissioner Carolyn Cooper has been in the role since March this year. In this op-ed, she talks about the current problems facing the aged care sector and the need for an urgent response to ensure older people receive the support they require. ... More >>
Providing Appropriate Information And Clear Communication Vital To Obtaining Informed Consent From Consumers
Monday, 8 August 2022, 2:26 pm | Office of the Health and Disability Commissioner
The issue of informed consent was highlighted in a decision by Health and Disability Commissioner Morag McDowell, who found an otolaryngologist and ear, nose and throat clinic in breach of the Code of Health and Disability Services Consumers’ Rights ... More >>
Care Provided To Elderly Woman Fell Short Of Acceptable Standards
Monday, 8 August 2022, 2:07 pm | Office of the Health and Disability Commissioner
The importance of critical thinking and the use of initiative by registered nurses when responding to different scenarios, and the vital role of communication was highlighted in a decision by Deputy Commissioner Rose Wall. An elderly woman was admitted to ... More >>
Dentist Did Not Provide Clear Information About Orthotropic Treatment
Monday, 1 August 2022, 2:19 pm | Office of the Health and Disability Commissioner
Deputy Commissioner, Carolyn Cooper has highlighted the importance of providing clear information to allow consumers to make an informed decision about their care and give informed consent in a decision published by the Office of the Health and ... More >>
Health Professionals Must Maintain Professional Boundaries With Patients At All Times
Monday, 1 August 2022, 2:09 pm | Office of the Health and Disability Commissioner
The importance of maintaining appropriate professional boundaries with patients, even after the professional relationship has ceased, was highlighted in a decision published by Deputy Commissioner Dr Vanessa Caldwell. In the decision, Dr Caldwell ... More >>
Informed Consent For Treatment A Fundamental Right Of Patients
Monday, 1 August 2022, 2:09 pm | Office of the Health and Disability Commissioner
The importance of seeking clear informed consent before undertaking treatment was highlighted in a decision by Deputy Commissioner Carolyn Cooper, who found an acupuncturist in breach of the Code of Health and Disability Services Consumers’ Rights (the ... More >>
Inadequate Communication Provided By Surgeon Following Unexpected Complications From Surgery
Monday, 18 July 2022, 2:19 pm | Office of the Health and Disability Commissioner
Health and Disability Commissioner, Morag McDowell has found a surgeon in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to effectively communicate with a woman whose umbilicus (tummy button) was ... More >>
Effective Communication, Adequate Assessments, And Critical Thinking Vital To Ensure Quality Of Care
Monday, 18 July 2022, 2:17 pm | Office of the Health and Disability Commissioner
Deputy Commissioner, Rose Wall has found Golden Pond Private Hospital and a registered nurse in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for poor care provided to a woman in their care, following a serious fall. ... More >>
Appropriate Assessment Not Completed By Dentist Prior To Undertaking Complex Wisdom Tooth Extraction
Monday, 18 July 2022, 2:11 pm | Office of the Health and Disability Commissioner
Dr Caldwell found the dentist in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to provide services with reasonable care and skill to a woman in the removal of one of her wisdom teeth. The dentist proceeded ... More >>
Sharing Clear Information And Risks About Medication Vital For Informed Choice And Informed Consent
Monday, 4 July 2022, 2:17 pm | Office of the Health and Disability Commissioner
The importance of providing clear information to consumers so they can give informed consent about their care was highlighted in a decision by Deputy Commissioner Rose Wall who found a psychiatrist in breach of the Code of Health and Disability Services ... More >>
