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Office of the Health and Disability Commissioner - Latest News [Page 12]
District Health Board Fails To Facilitate Careful, Thorough, And Timely Reporting Of Scans Before Surgery
Monday, 14 March 2022, 5:30 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released a report finding a District Health Board in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to have in place guidelines and policies ... More >>
Hutt Valley DHB Found To Have Inadequate Communication And Information Management Processes
Monday, 14 March 2022, 3:09 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell today released a report finding Hutt Valley District Health Board (HVDHB) in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for its inadequate processes ... More >>
Maintaining Professional Boundaries Between Healthcare Professionals And Patients Vitally Important
Monday, 14 March 2022, 3:07 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell today released a report finding a registered nurse in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) by failing to maintain professional boundaries with ... More >>
Understaffed Rural Sexual Health Services Result In Failures
Monday, 7 March 2022, 2:06 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released a report finding numerous healthcare providers in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for multiple failures in rural sexual health ... More >>
GP Fails To Provide Services To Patient With Reasonable Skill And Care
Monday, 28 February 2022, 2:05 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner, Dr Vanessa Caldwell today released a report finding a General Practitioner (GP) in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) by failing to provide services to a patient ... More >>
Massage Therapist Did Not Meet Professional And Ethical Standards
Monday, 21 February 2022, 2:06 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released a report finding a massage therapist in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to obtain informed consent for massage ... More >>
Investigation Highlights The Importance Of Adequate And Appropriate Optometry Testing
Monday, 21 February 2022, 2:05 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released details of a case highlighting the importance of adequate and appropriate eye testing and record keeping. An optometrist has been found in breach of the Code of Health and Disability ... More >>
Transformation A Focus Of Health And Disability Commissioner’s Office Annual Report
Wednesday, 16 February 2022, 9:08 am | Office of the Health and Disability Commissioner
The ongoing challenges of COVID-19 has thrust the health and disability system to the front and centre of the public’s consciousness. "The system has continued to respond well to the health crisis of the COVID-19 pandemic, and now a period of ... More >>
Nurse’s Treatment Of Dementia Patient Disrespectful And Unkind
Monday, 14 February 2022, 2:04 pm | Office of the Health and Disability Commissioner
A man in his nineties was a resident in the retirement village’s special care dementia unit. The report concerns the nurse’s response to the man’s challenging behaviours during an incident in May 2020, where the man was found by a healthcare ... More >>
Nurse’s Treatment Of Dementia Patient Disrespectful And Unkind
Monday, 14 February 2022, 2:00 pm | Office of the Health and Disability Commissioner
A man in his nineties was a resident in the retirement village’s special care dementia unit. The report concerns the nurse’s response to the man’s challenging behaviours during an incident in May 2020, where the man was found by a healthcare ... More >>
Health And Disability Commissioner Welcomes Appointment Of First Aged Care Commissioner
Monday, 14 February 2022, 7:05 am | Office of the Health and Disability Commissioner
Health and Disability Commissioner Morag McDowell today welcomed the appointment of Carolyn Cooper into the role of Aged Care Commissioner. "The appointment of a dedicated Aged Care Commissioner is an excellent opportunity to elevate HDC’s ... More >>
Psychiatrist Fails To Communicate Appropriately With Patients In Three Separate Cases
Tuesday, 1 February 2022, 2:19 pm | Office of the Health and Disability Commissioner
In the first case, Dr Caldwell considered that the language used by the psychiatrist in his written communication was inappropriately derogatory, reflected his personal views about a patient, and was very unlikely to promote a trusting relationship between ... More >>
Multiple Failures Found In Care Of Patient
Tuesday, 25 January 2022, 2:11 pm | Office of the Health and Disability Commissioner
A woman in her sixties presented to the emergency department for a possible pulmonary embolism, which was quickly confirmed by a CT scan. Despite the embolism being described as massive, with significant effect on the cardiovascular system, the staff adopted ... More >>
Importance Of Gathering Information And Effective Communication Highlighted
Tuesday, 25 January 2022, 2:04 pm | Office of the Health and Disability Commissioner
A woman presented to a rural hospital emergency department following a fall that injured her thumb. She was seen by a triage nurse, followed by a medical officer who cleaned and sutured her wound, but no X-ray was taken. Two weeks later the woman ... More >>
Missed Opportunities In Cancer Patient Care
Monday, 17 January 2022, 2:14 pm | Office of the Health and Disability Commissioner
A man in his fifties had a history of schizophrenia and chronic thought disorder, and lived in a community residential mental health service. Over a six week period he presented to the Emergency Department seven times with severe abdominal pain. ... More >>
Dentist Fails To Provide Appropriate Information About Treatment Required
Monday, 17 January 2022, 2:10 pm | Office of the Health and Disability Commissioner
The woman went to the dentist for an orthodontic evaluation for treatment to correct the alignment of her teeth, which were "wonky" and off-centre because she was naturally missing her top right incisor (tooth 12). The dentist provided treatment ... More >>
Dispensing Errors Fail Professional Standards Of Care
Monday, 13 December 2021, 2:02 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released a report finding a pharmacist and pharmacy in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to provide services in accordance ... More >>
Follow-up Tests And Appointments Essential In Timely Diagnosis
Monday, 13 December 2021, 2:01 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Vanessa Caldwell today released a report finding a general practitioner (GP) in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failures in the care of a woman whose ... More >>
Patient Medical Warnings Must Be Captured Safely, Report Highlights
Monday, 6 December 2021, 1:54 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Vanessa Caldwell today released a report highlighting the importance of capturing patient medical warnings safely, after a man suffered an adverse reaction to radiography dye. The man, in his eighties at ... More >>
Woman's Tumour Undetected By Radiologist And DHB Staff
Monday, 29 November 2021, 2:01 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Deborah James today released a report finding a radiologist in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) for failing to identify a pancreatic tumour on a woman’s CT scan. ... More >>
