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Office of the Health and Disability Commissioner - Latest News [Page 8]
Importance Of Written Therapeutic Contracts, Clear Counselling Models, And Communication Between Counsellor And Client
Monday, 27 February 2023, 2:22 pm | Office of the Health and Disability Commissioner
The Deputy Health and Disability Commissioner has found a counsellor in breach of the Code of Health and Disability Services Consumers’ Rights (the Code). Dr Vanessa Caldwell found the counsellor in breach of Right 4(1) of the Code which requires ... More >>
Pharmacy Fails To Provide Services Of An Appropriate Standard To Consumers 21HDC00641
Tuesday, 21 February 2023, 5:47 am | Office of the Health and Disability Commissioner
Health and Disability Commissioner has found a busy supermarket pharmacy in breach of the Code of Health and Disability Services Consumers’ Rights (the Code). Morag McDowell found Countdown Pharmacy Bayfair in breach of Right 4(1) of the Code - the ... More >>
Opportunities Missed To Detect Lung Mass In Two Consecutive X-rays 22HDC01141
Monday, 20 February 2023, 7:33 pm | Office of the Health and Disability Commissioner
The Deputy Health and Disability Commissioner Dr Vanessa Caldwell has found a radiologist in breach of the Code of Health and Disability Services Consumers’ Rights (the Code). The breach involves the care provided to a 70-year-old man prior to the diagnosis ... More >>
Failure To Follow Up On Abnormal Test Results Led To Long Delay In Diagnosing Heavy Metal Toxicity 20HDC00067
Monday, 20 February 2023, 7:33 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell has found South Canterbury District Health Board (SCDHB, now Te Whatu Ora/Health New Zealand South Canterbury) in breach of Right 4(1) of the Code of Health and Disability Services Consumers’ ... More >>
Psychiatric Clinic Did Not Ensure Quality And Continuity Of Services
Monday, 13 February 2023, 2:04 pm | Office of the Health and Disability Commissioner
The Deputy Health and Disability Commissioner has found Ashburn Hall Charitable Trust in breach of the Code of Health and Disability Services Consumers’ Rights (the Code). Dr Vanessa Caldwell found the clinic in breach of Right 4(5) - the right ... More >>
The Aged Care Commissioner Says Look Out For Older Neighbours
Thursday, 22 December 2022, 12:03 pm | Office of the Health and Disability Commissioner
The Aged Care Commissioner says with a large population of older people living alone in Aotearoa New Zealand, the festive season is a good reminder for people to look out for their older neighbours. "Many of us are busy and we may not think about ... More >>
Failures In Surveillance And Monitoring Led To Missed Opportunities For Cancer Diagnosis
Monday, 12 December 2022, 2:05 pm | Office of the Health and Disability Commissioner
In a decision by Deputy Commissioner Carolyn Cooper, a radiologist and a urologist were found in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) as they did not recommend or arrange appropriate follow-up for a woman ... More >>
Systemic And Individual Deficiencies In Care And Support Provided To Girl With Asthma Symptoms
Monday, 12 December 2022, 2:03 pm | Office of the Health and Disability Commissioner
Health and Disability Commissioner, Morag McDowell has released a report finding a GP, a rural medical centre and district health board (DHB - now Te Whatu Ora) in breach of the Code of Health and Disability Services Consumers’ Rights (the Code) ... More >>
Health And Disability Commissioner Concerned By Lack Of Progress In Improving Maternity Care
Tuesday, 6 December 2022, 9:44 am | Office of the Health and Disability Commissioner
The Health and Disability Commissioner is calling for urgent action to improve outcomes for whānau in the maternity system. "I have read the latest report of the Perinatal and Maternal Mortality Review Committee with concern, and I echo their comments about ... More >>
Commissioner Investigates Complaints About GP Advising Patients Against COVID-19 Vaccinations
Monday, 5 December 2022, 2:24 pm | Office of the Health and Disability Commissioner
Health and Disability Commissioner Morag McDowell today released her findings following an investigation into complaints against a GP who advised patients against having the COVID-19 vaccination. The GP sent an unsolicited text message to around 600 patients ... More >>
Importance Of Reading Patient’s Notes Prior To Surgery Highlighted
Monday, 5 December 2022, 2:06 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner, Deborah James, has found a surgeon did not provide services of an appropriate standard after failing to ensure that he had all relevant information before performing surgery. A woman’s left ureter (a narrow ... More >>
Commissioner Marks International Day Of Persons With Disabilities
Friday, 2 December 2022, 11:43 am | Office of the Health and Disability Commissioner
The Deputy Health and Disability Commissioner says health and disability services must be responsive to the needs and aspirations of disabled people and tāngata whaikaha. Rose Wall’s call comes as the United Nation’s International Day of Persons with ... More >>
Aged Care Commissioner Welcomes Pay Increases For Aged Care Staff
Monday, 28 November 2022, 2:13 pm | Office of the Health and Disability Commissioner
The Aged Care Commissioner says pay parity for frontline community workers - many of whom work in aged care facilities - is long overdue and welcome. Cabinet today announced ongoing funding of $200 m a year to bring pay parity for workers in places ... More >>
Assessment Of Needs And Values Vital To Providing Culturally Appropriate Care
Monday, 28 November 2022, 2:06 pm | Office of the Health and Disability Commissioner
The importance of providing culturally appropriate care was highlighted in a decision published by Deputy Health and Disability Commissioner Dr Vanessa Caldwell. In her decision, Dr Caldwell found Te Whatu Ora - Counties Manukau (CM), formerly Counties ... More >>
Documentation And Clear Understanding Of Responsibilities And Processes For Consultant Handover Vital For Patient Care
Monday, 28 November 2022, 2:04 pm | Office of the Health and Disability Commissioner
The importance of having clear systems in place to ensure emergency department (ED) clinicians are aware of which consultant has responsibility for each patient, and processes for consultant handovers was highlighted in a decision published by Deputy ... More >>
Incorrect Laser Treatment Settings Result In Burns To Woman’s Face
Monday, 21 November 2022, 2:11 pm | Office of the Health and Disability Commissioner
The level of care provided by a beauty therapist and beauty clinic, and the importance of open disclosure when things go wrong was highlighted in a decision published by Deputy Health and Disability Commissioner Dr Vanessa Caldwell. In her decision, Dr ... More >>
HDC Launches Online Modules For Health And Disability Service Providers
Friday, 18 November 2022, 9:22 am | Office of the Health and Disability Commissioner
The Health and Disability Commissioner has today launched a new series of online learning modules designed to support providers’ working knowledge and understanding of the Code of Health and Disability Services Consumers’ Rights, and improve their ... More >>
Woman Who Developed Sepsis Did Not Receive Care Of Acceptable Standard Says HDC
Monday, 14 November 2022, 2:07 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner, Deborah James, has found Southern District Health Board did not provide services of an appropriate standard to a woman who developed sepsis following surgery at Dunedin hospital. Deborah James issued the decision in ... More >>
Providers Must Acknowledge And Respond To Increasing Demands On Service In Order To Maintain Safe Practice
Monday, 7 November 2022, 2:10 pm | Office of the Health and Disability Commissioner
Deputy Health and Disability Commissioner Dr Vanessa Caldwell has found a failure by a radiologist to identify a lung lesion on a woman’s CT scan, and failure by Hawke’s Bay District Health Board (HBDHB), now Te Whatu Ora - Te Matau a Māui ... More >>
Monitoring, Documenting And Responding To Signs Of Baby Distress Vital For Providing Quality Midwifery Care
Monday, 7 November 2022, 2:08 pm | Office of the Health and Disability Commissioner
The importance of recognising and responding to signs of a baby’s distress during labour was highlighted in a decision published by Deputy Health and Disability Commissioner Rose Wall. A woman, aged in her twenties, booked a self-employed midwife as her lead ... More >>
