Office of the Ombudsman - Latest News [Page 1]
Chief Ombudsman Releases Final Report
Thursday, 27 March 2025, 2:25 pm | Office of the Ombudsman
‘The Way I See It, Report by the Chief Ombudsman Peter Boshier, December 2015 - March 2025, on leaving Office’ contains his personal thoughts on the jurisdiction and constitutional position of the Ombudsman in New Zealand. More >>
Outgoing Chief Ombudsman Releases ‘Reflections’ Report On Official Information Act
Thursday, 20 March 2025, 8:38 am | Office of the Ombudsman
Outgoing Chief Ombudsman Peter Boshier has today released a report about his reflections over the past nine years, on the Official Information Act 1982, along with separate investigations into seven agencies, and two new case notes. More >>
Chief Ombudsman Publishes OIA And LGOIMA Complaints Information For July To December 2024
Thursday, 13 March 2025, 12:04 pm | Office of the Ombudsman
The number of complaints about the way government agencies handle OIA requests continues to trend upwards. In the most recent six-month period, the Ombudsman received 1,029 complaints, a rise from 946 in the previous half year. More >>
Chief Ombudsman Releases Report Into Secure Aged Care Facilities
Tuesday, 4 March 2025, 2:07 pm | Office of the Ombudsman
Mr Boshier has today released a report on his inspections and visits to 148 secure residential aged care facilities across the country from 2021-2024. More >>
Chief Ombudsman Calls For Corrections To Stop The Way It Is Running Prisoners Of Extreme Risk Unit
Tuesday, 17 December 2024, 4:05 pm | Office of the Ombudsman
:Corrections is obliged by law to make sure prisoners’ basic human rights are protected and to provide them with rehabilitation opportunities. The vast majority of these men will be re-joining our families, workplaces and communities at the end of their ... More >>
Chief Ombudsman Finds Rate Of MSD Compensation Payments To Abuse Survivors To Be ‘Arbitrary And Unreasonable’
Wednesday, 4 December 2024, 11:46 am | Office of the Ombudsman
"There is no doubt that the claims raised a host of difficult legal, ethical, emotional and financial issues for all of the agencies involved including the Ministry," Mr Boshier says. More >>
Another Stinging Criticism Of Oranga Tamariki Over Failure To Investigate Child Assault & Violence Claims
Thursday, 24 October 2024, 1:35 pm | Office of the Ombudsman
Chief Ombudsman says Oranga Tamariki still has a long way to go. He continues to strongly urge the leadership at Oranga Tamariki to prioritise essential improvements and address the fundamental underlying problems. Our children and young people deserve ... More >>
Chief Ombudsman Publishes Details Of Investigation Into Associate Health Minister’s Refusal To Release Author Info
Thursday, 19 September 2024, 11:28 am | Office of the Ombudsman
The Chief Ombudsman has recommended the Associate Minister reviews the way she handled the request and takes steps to address the identified deficiencies. More >>
Chief Ombudsman Publishes OIA And LGOIMA Complaints Information
Monday, 16 September 2024, 2:28 am | Office of the Ombudsman
The top three types of complaints were refusals in full (272 - an increase from 187), delays in making a decision (189), and partial refusals (186). The Ombudsman also received a number of complaints about incomplete or inadequate responses (100) and ... More >>
Chief Ombudsman’s First Investigation Into Official Information Handling By Council-controlled Infrastructure Providers
Thursday, 12 September 2024, 12:14 pm | Office of the Ombudsman
The Chief Ombudsman’s latest self-initiated investigations into official information practices will include two council-controlled organisations for the first time. Peter Boshier has announced investigations of Auckland Transport and Wellington Water along ... More >>
Ombudsman Urges School Boards To Take Parents’ Concerns Seriously
Wednesday, 7 August 2024, 1:13 pm | Office of the Ombudsman
Peter Boshier says parents and children have the right to complain to him if they feel a school board hasn’t followed the correct process which is particularly important in disciplinary proceedings or decisions on enrolment. More >>
Whistleblowing On The Rise, Growing Number Of Complaints - Ombudsman
Thursday, 27 June 2024, 11:27 am | Office of the Ombudsman
Whistleblowing is on the rise with a growing number of people going to the Ombudsman to report serious wrongdoing in their workplace and seeking advice about making protected disclosures. More >>
Failures By NZDF Undermined Ombudsman’s Investigation
Thursday, 16 May 2024, 3:46 pm | Office of the Ombudsman
The Chief Ombudsman says failures by the New Zealand Defence Force to share all crucial information had a major impact on his ability to fully investigate earlier Operation Burnham complaints and undermined the fundamental purposes of the OIA. More >>
Chief Ombudsman Publishes Latest OIA & LGOIMA Complaints Information
Wednesday, 13 March 2024, 10:46 am | Office of the Ombudsman
The Chief Ombudsman Peter Boshier has published his half-yearly data on Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) complaints. The data covers the number of complaints received under each ... More >>
Ministry Of Education’s Unreasonable Omissions In NZSL In Education Strategy
Wednesday, 28 February 2024, 1:48 pm | Office of the Ombudsman
The Chief Ombudsman says the Ministry of Education acted unreasonably when it failed to ensure its strategy for progressing access to education in New Zealand Sign Language included specific ways to achieve its goals. Mr Boshier today published his opinion ... More >>
Chief Ombudsman Calls For Changes To Oranga Tamariki 'On Scale Rarely Required’
Thursday, 22 February 2024, 7:28 pm | Office of the Ombudsman
Chief Ombudsman Peter Boshier is calling on the Government to make changes to Oranga Tamariki on a scale rarely required of a government agency. "I am making this call because I regret to say I cannot yet provide reassurance that Oranga Tamariki’s ... More >>
Corruption Perception Results: NZ Must Be More Open, Chief Ombudsman
Tuesday, 30 January 2024, 8:56 pm | Office of the Ombudsman
The Chief Ombudsman Peter Boshier says New Zealand must be even more open and direct if it is to improve its ranking as one of the least corrupt countries in the world. The just-released 2023 Transparency International Corruption Perception Index shows ... More >>
Chief Ombudsman Publishes Extreme Weather Insights And Observations Report
Wednesday, 13 December 2023, 5:39 pm | Office of the Ombudsman
The Chief Ombudsman says there is still work to do to make sure the country has a resilient and robust emergency management system as extreme weather increases in frequency and severity. Peter Boshier has just published an ‘insights and observations’ ... More >>
CAA’s Decision-making On New Zealand Sign Language In Airline Safety Briefing Videos Unreasonable
Wednesday, 6 December 2023, 10:16 am | Office of the Ombudsman
The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos. Peter Boshier began ... More >>
Trust And Demand For Ombudsman’s Services Higher Than Ever
Friday, 20 October 2023, 2:12 pm | Office of the Ombudsman
Demand for the Chief Ombudsman to provide a ‘trusted check’ on the actions and decisions of the Government is higher than ever. Peter Boshier has today published his 2022/2023 Annual Report which reflects the fact that more and more people are ... More >>