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RightNow - Latest News [Page 1]
Growing Influence of Media on Consumer Purchasing Decisions
Thursday, 28 July 2011, 2:23 pm | RightNow
RightNow's Annual Customer Experience Survey Identifies Social Media and Mobility Tools as Key to Delivering a Great Customer Experience More >>
Contact Centre Industry Better Than Expected
Monday, 27 September 2010, 2:31 pm | RightNow
Auckland, 27 September 2010 – New Zealand's contact centre industry recorded 4% growth in 2010, taking the country's total number of seats from 28,730 to 29,000. The increase is higher than the 1% rise predicted 12 months ago but research released ... More >>
NZ Consumers Proactive in Penalising Companies
Monday, 28 June 2010, 1:31 pm | RightNow
AUCKLAND, NEW ZEALAND - June 28, 2010 ‹New Zealand consumers are fighting back against poor customer experiences by removing their business from companies whose service doesn¹t meet their expectations. A new study commissioned* by RightNow (NASDAQ: ... More >>
