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ServiceNow - Latest News [Page 1]
Customer Service Overload: New Zealand Spent 24 Million Hours On Hold In 2024
Wednesday, 5 March 2025, 10:47 am | ServiceNow
Disconnect as Kiwi waiting an average of over four days to have issues fixed, while customer service teams say they’re resolving all complaints in less than two hours. More >>
A Nation Stuck On Hold: Kiwi Waste Over 22 Million Hours For Customer Service
Thursday, 2 May 2024, 7:24 am | ServiceNow
Research from ServiceNow reveals wait times have increased for the second year running – up 13% from last year (nearly 20 million hours). More >>
Nozomi Networks Integrates With ServiceNow To Help Automate, Optimise And Secure Manufacturing Operations Worldwide
Thursday, 20 May 2021, 12:43 pm | ServiceNow
Nozomi Networks Inc., the leader in OT and IoT security today announced a technology integration with ServiceNow that helps manufacturers deliver next-generation operational efficiencies and resilience. The certified integration makes it possible for manufacturing ... More >>
