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Tower Insurance
Delivering simple and rewarding experiences
Born and bred in New Zealand, for over 150 years Tower has been supporting Kiwis and Pacific customers to protect their homes, cars, businesses and the things they love.
Tower Insurance - Latest News [Page 1]
Tower Partners With Renti To Make Insurance Easier For Renters
Thursday, 2 July 2026, 2:37 pm | Tower Insurance
Tower Director of Partnerships Alan Fletcher says Tower is focused on helping New Zealanders sort their insurance at the moments that matter, like when they’re moving house. More >>
Westpac NZ Offers Customers In-App Access To Information About A Property’s Natural Hazard Risks
Thursday, 2 July 2026, 11:20 am | Tower
Paul Johnston, Chief Executive Officer of Tower Insurance NZ, says Tower is looking forward to supporting Westpac’s customers with their insurance needs. More >>
Dan Walker Named Chief Claims Officer At Tower
Tuesday, 23 June 2026, 9:23 am | Tower Insurance
As Chief Claims Officer, Walker will lead the company’s claims function, focusing on delivering the right outcomes for customers while driving digital transformation and continuing to lift service, efficiency and performance. More >>
Tower Appoints Michael Skeens Chief Operations Officer
Monday, 25 May 2026, 11:36 am | Tower Insurance
Skeens says he’s privileged to join the Tower executive leadership team at this point in the company’s 150-year history. More >>
Tower’s AI-Enabled Contact Centre Cuts Customer Call Time By More Than 796,000 Minutes
Tuesday, 19 May 2026, 9:59 am | Tower
Built on Amazon Connect, the cloudbased contact centre, reduced average handling time by 2 minutes and 38 seconds per interaction. More >>
Tower’s Consumer Risk Rating Tool Gets Innovation Nod For The Second Time
Thursday, 14 May 2026, 4:00 pm | Tower
Tower is at the forefront globally in developing this tool which uses a sophisticated data and analytics model, drawing from over 200 million data points to generate property-specific ratings. More >>
Tower Expands Parametric Cover In Fiji Through The Launch Of Rainfall Response Cover
Wednesday, 19 November 2025, 11:39 am | Tower
Rainfall Response Cover provides a rapid cash pay-out when a customer is impacted by heavy rainfall, regardless of damage and without the need for an insurance assessor’s signoff. More >>
Tower Appoints Chief Data And Analytics Officer And Chief Digital And Technology Officer
Friday, 22 August 2025, 10:39 am | Tower
Dr. Stephen Hastings will move into the role of Chief Data and Analytics Officer, effective immediately, and Micheal Maclean will join Tower as Chief Digital and Technology Officer in early November. More >>
Nearly Half Of Kiwi In The Dark About Risks Facing Their Homes
Wednesday, 20 August 2025, 2:14 pm | Tower
Tower CEO Paul Johnston says, “As weather events become more frequent and extreme it’s important people have information about the risks that could affect their property. More >>
Tower Partners With Sedgwick
Monday, 9 June 2025, 9:32 am | Tower
The new partnership means Tower will have access to additional support from Sedgwick’s loss adjusters across New Zealand and the Pacific. External loss adjusters are typically used in the insurance industry for continuity of service in times of increased demand, More >>
Don’t Let Thieves Ruin Your Bumper Break! Tower Urges Kiwis To Be Vigilant
Friday, 11 April 2025, 12:27 pm | Tower
For the last two years, Tower has seen a spike in theft claims in the week following the long Easter weekend, as people returned home from the break. In 2023, contents and motor theft claims were 36% and 18% higher than average, respectively. More >>
Hello Claims And Panel Quote Partner, Simplifying Motor Assessing For Tower Repairers
Wednesday, 29 January 2025, 1:40 pm | Tower
Kiwi insurer Tower has used Hello Claims’ software for its motor claims since June 2024. Tower Chief Claims Officer Steve Wilson says the integration with Panel Quote will help further reduce claims processing times. More >>
Tower Partners With Finsure
Tuesday, 28 January 2025, 12:51 pm | Tower
The partnership will reduce complexity for Finsure NZ advisers, with Tower’s unique referral model, ensuring a specialist Tower team member handles the entire lifecycle of the insurance quote process. More >>
New Tower Partnership Offers Teachers And Other Public Sector Professionals Access To Insurance Benefits
Tuesday, 27 August 2024, 10:23 am | Tower Insurance
Tower partners with union member benefits provider HealthCarePlus to offer general insurance to teachers and public sector workers. More >>
Tower Insurance Names University Of Waikato Climate Change Scholarship Recipients
Tuesday, 27 August 2024, 10:18 am | Tower Insurance
Tower, the New Zealand and Pacific-based insurance company, has named the latest recipients of its Climate Change Scholarship, developed in partnership with the University of Waikato, with Bachelor of Climate Change students, Maia Waudby and Hannah Dagger, ... More >>
National Pet Day: Top Pet Names, Breeds And Claims Revealed
Tuesday, 11 April 2023, 4:25 pm | Tower
From doggy dental care to ill and injured Toms, this National Pet Day, Tower is delving into the data around their furriest customers to reveal the most common claims, breeds and names of Kiwi pets. <img src="https://img.scoop.co.nz/stories/images/2304/9c25a2090e9fef1981c9.jpeg" ... More >>
Tower Ramps Up Support For Customers Affected By Floods
Friday, 26 August 2022, 12:56 pm | Tower
Tower has received around 150 claims in relation to current flooding across New Zealand. At present, claims are mainly for customers’ homes and contents, largely to do with leaks causing water damage, flooded carpets and basements, and flood-damaged ... More >>
Tower Launches New Cover As More Than Two Thirds Of Kiwi Homeowners Claim Renovations Are On The Cards
Tuesday, 9 August 2022, 3:53 pm | Tower
Tower’s Contract Works – Renovation works cover launches today. 58% of Kiwis believe it is better to renovate than move house in the current market 68% of homeowners said they are likely to renovate their home in the next two years 35% of homeowners ... More >>
Fur-casting Cost Key To Happy Pet Ownership
Wednesday, 13 April 2022, 4:36 pm | Tower Insurance
Tower is calling for Kiwis to financially plan ahead for pet’s sake! While many of us are focussed on the rising cost of living for humans, pet owners need to factor in how to pay for their pets’ health and wellbeing as well. Tower commissioned ... More >>
Visiting Friends And Family Wins Out As Nervous Kiwis Plan Their Next Overseas Trip
Friday, 1 April 2022, 2:54 pm | Tower Insurance
After two years of managed isolation and quarantine measures, Kiwis will be able to freely travel overseas again in 2022. But unsurprisingly COVID has changed how they think and feel about international travel. Research by Pureprofile, commissioned ... More >>
