Utilities Disputes - Latest News [Page 1]

Utilities Disputes Releases Annual Report: Access To Free & Independent Resolution Services Vital

Friday, 7 August 2020, 1:17 pm | Utilities Disputes

7,815 people contacted Utilities Disputes last year with concerns or complaints about electricity, gas, water, or broadband installation on shared property. The Utilities Disputes Annual Report, released yesterday, highlights a 17% increase in ... More >>

Utilities Disputes Releases 2019-2020 Annual Report

Thursday, 6 August 2020, 7:29 am | Utilities Disputes

7,815 people contacted Utilities Disputes last year with concerns or complaints about electricity, gas, water, or broadband installation on shared property. The Utilities Disputes Annual Report, released yesterday, highlights a 17% increase in ... More >>

Utilities Disputes Commissioner Encourages Energy Customers To Ask For Extra Help If They Need It

Thursday, 16 April 2020, 8:04 am | Utilities Disputes

Free and independent complaints service Utilities Disputes is encouraging people to make contact if they have questions or concerns about electricity, gas, or water, and to ask for extra assistance if they need it. "Now more than ever it’s ... More >>

Utilities Disputes Commissioner Nanette Moreau to retire

Tuesday, 24 September 2019, 10:47 am | Utilities Disputes

The Board of Utilities Disputes Ltd has announced the retirement of Utilities Disputes Commissioner Nanette Moreau. More >>

Utilities Disputes Commissioner announces she will retire

Friday, 20 September 2019, 9:30 am | Utilities Disputes

Nanette Moreau has advised the Board she will be retiring from her position as Commissioner of Utilities Disputes. More >>

Te Wiki o te Reo Māori - Utilities Disputes campaign

Wednesday, 11 September 2019, 2:00 pm | Utilities Disputes

Utilities Disputes launched its “We’re here to help” awareness campaign in July, which aims to improve consumer awareness about our free and independent service. More >>

Tips before you Switch: Utilities Disputes

Tuesday, 13 August 2019, 12:43 pm | Utilities Disputes

Free and independent complaints service, Utilities Disputes, received 105 complaints about switching energy companies last year, mostly about unexpected fees. More >>

Utilities Disputes releases 2018-19 Annual Report

Monday, 8 July 2019, 11:42 am | Utilities Disputes

Free and independent complaints service, Utilities Disputes, had a 10% increase in complaints and a 30% increase in total cases last year. More >>

Utilities Disputes releases 2018-19 Annual Report

Monday, 8 July 2019, 8:21 am | Utilities Disputes

Free and independent complaints service, Utilities Disputes, had a 10% increase in complaints and a 30% increase in total cases last year. More >>

Utilities Disputes releases 2017-18 Annual Report

Wednesday, 11 July 2018, 3:47 pm | Utilities Disputes

5,528 people contacted Utilities Disputes last year – mostly about electricity or gas (5,232), followed by broadband shared property disputes (236), and the new water complaints scheme has had three complaints so far. Of the electricity and gas ... More >>

Utilities Disputes releases 2017-18 Annual Report

Thursday, 5 July 2018, 10:04 am | Utilities Disputes

Free and independent complaints service, Utilities Disputes, has released its 2017-18 Annual Report, which highlights a steady number of energy complaints, and initial complaints about broadband shared property, and water. More >>

Water complaints scheme established for Aucklanders

Friday, 16 February 2018, 10:19 am | Utilities Disputes

The disputes resolution service for utility companies will now take public enquiries and complaints about water in the Auckland region. More >>

Students beware: don't get stung by high power bills

Monday, 12 February 2018, 1:25 pm | Utilities Disputes

Moving into a new flat? Find the meter and take a pic, says Utilities Disputes Commissioner, Nanette Moreau. More >>

Switch safely

Wednesday, 11 October 2017, 10:07 am | Utilities Disputes

Spring fever! Electricity consumers are hunting for a fresh new deal. The switching process is well underway. Utilities Disputes, the approved dispute resolution service for electricity and gas, has advice for potential switchers. More >>

Switched On - the newsletter of Utilities Disputes

Tuesday, 19 September 2017, 11:01 am | Utilities Disputes

We are pleased to present the third edition of our newsletter, Switched On . Since our last publication, we’ve added a new Scheme - Broadband Shared Property Access Disputes Scheme (BSPAD Scheme) - to our dispute resolution coverage. Resolving complaints ... More >>

Broadband shared property access disputes

Wednesday, 23 August 2017, 10:06 am | Utilities Disputes

Utilities Disputes has been named by Hon Simon Bridges, Minister for Communications, as the provider of the approved scheme for broadband shared property access disputes (BSPAD Scheme). More >>

Utilities Disputes announces Annual Report 2016-17

Tuesday, 4 July 2017, 12:30 pm | Utilities Disputes

The Utilities Disputes Annual Report 2016-17 details significant changes to the organisation following its change from the Electricity and Gas Complaints Commissioner scheme last year as well as ongoing activity in disputes resolution. More >>

Kiwis in the dark about disconnections

Wednesday, 31 May 2017, 10:34 am | Utilities Disputes

In the last few months, 6170 Kiwi homes experienced electricity disconnections, according to the Electricity Authority. Utilities Disputes Commissioner Nanette Moreau is concerned because during that time, only 41 people contacted her free and independent service ... More >>

Hon Heather Roy wins Women in Governance Award

Monday, 22 May 2017, 10:38 am | Utilities Disputes

"Utilities Disputes congratulates our Governance Board Chair Heather Roy on winning the 2017 Governance Inspirational Excellence Award," said Commissioner Nanette Moreau. More >>

You CAN complain about electricity and gas

Wednesday, 3 May 2017, 11:13 am | Utilities Disputes

Utilities Disputes is the new name for the former Office of the Electricity and Gas Complaints Commissioner Scheme (EGCC) More >>

 

 
 
 
 
 

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