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Utilities Disputes - Latest News [Page 1]
Kalina Shipkov Appointed Deputy Commissioner Of UDL
Thursday, 8 February 2024, 8:16 pm | Utilities Disputes
Neil Mallon, Commissioner for Utilities Disputes Limited (UDL), is excited to confirm the appointment of Kalina Shipkov as UDL’s new Deputy Commissioner. “Kalina joins us from the Office of the Ombudsman where she led a team of investigators, worked ... More >>
Neil Mallon Appointed Utilities Disputes Commissioner
Wednesday, 11 October 2023, 6:10 am | Utilities Disputes
The Utilities Disputes |Tautohetohe Whaipainga (UDL) Board has appointed Neil Mallon as its new Commissioner| Toihau and Chief Executive Officer|Tumu Whakarae. Neil will take up the role on 11 December 2023 when Mary Ollivier departs. He is currently ... More >>
Utilities Disputes Consumer Contacts On The Increase
Wednesday, 31 August 2022, 11:02 am | Utilities Disputes
Utilities Disputes’ | Tautohetohe Whaipainga (UDL) latest annual report shows that consumer demand for UDL’s services continues to increase. UDL is a free and independent dispute resolution service resolving consumer complaints about electricity, ... More >>
Utilities Disputes boosts dispute resolution research with new $25,000 scholarship
Wednesday, 1 September 2021, 10:55 am | Utilities Disputes
Utilities Disputes Limited (UDL) is introducing a new scholarship open to applicants who have an interest in dispute resolution in the utilities sector. The scholarship is worth up to $25,000 annually and can be shared by one or more applicants. Mary ... More >>
Utilities Disputes 2021 Annual Report - Consumer Contacts On The Increase
Tuesday, 6 July 2021, 10:31 am | Utilities Disputes
Utilities Disputes (UDL) is a free and independent dispute resolution service that resolves consumer complaints about electricity, gas, water, and broadband installation on shared property. It has just released its annual report for 2021 which shows the ... More >>
Utilities Disputes Releases Annual Report: Access To Free & Independent Resolution Services Vital
Friday, 7 August 2020, 1:17 pm | Utilities Disputes
7,815 people contacted Utilities Disputes last year with concerns or complaints about electricity, gas, water, or broadband installation on shared property. The Utilities Disputes Annual Report, released yesterday, highlights a 17% increase in ... More >>
Utilities Disputes Releases 2019-2020 Annual Report
Thursday, 6 August 2020, 7:29 am | Utilities Disputes
7,815 people contacted Utilities Disputes last year with concerns or complaints about electricity, gas, water, or broadband installation on shared property. The Utilities Disputes Annual Report, released yesterday, highlights a 17% increase in ... More >>
Utilities Disputes Commissioner Encourages Energy Customers To Ask For Extra Help If They Need It
Thursday, 16 April 2020, 8:04 am | Utilities Disputes
Free and independent complaints service Utilities Disputes is encouraging people to make contact if they have questions or concerns about electricity, gas, or water, and to ask for extra assistance if they need it. "Now more than ever it’s ... More >>
Utilities Disputes Commissioner Nanette Moreau to retire
Tuesday, 24 September 2019, 10:47 am | Utilities Disputes
The Board of Utilities Disputes Ltd has announced the retirement of Utilities Disputes Commissioner Nanette Moreau. More >>
Utilities Disputes Commissioner announces she will retire
Friday, 20 September 2019, 9:30 am | Utilities Disputes
Nanette Moreau has advised the Board she will be retiring from her position as Commissioner of Utilities Disputes. More >>
Te Wiki o te Reo Māori - Utilities Disputes campaign
Wednesday, 11 September 2019, 2:00 pm | Utilities Disputes
Utilities Disputes launched its “We’re here to help” awareness campaign in July, which aims to improve consumer awareness about our free and independent service. More >>
Tips before you Switch: Utilities Disputes
Tuesday, 13 August 2019, 12:43 pm | Utilities Disputes
Free and independent complaints service, Utilities Disputes, received 105 complaints about switching energy companies last year, mostly about unexpected fees. More >>
Utilities Disputes releases 2018-19 Annual Report
Monday, 8 July 2019, 11:42 am | Utilities Disputes
Free and independent complaints service, Utilities Disputes, had a 10% increase in complaints and a 30% increase in total cases last year. More >>
Utilities Disputes releases 2018-19 Annual Report
Monday, 8 July 2019, 8:21 am | Utilities Disputes
Free and independent complaints service, Utilities Disputes, had a 10% increase in complaints and a 30% increase in total cases last year. More >>
Utilities Disputes releases 2017-18 Annual Report
Wednesday, 11 July 2018, 3:47 pm | Utilities Disputes
5,528 people contacted Utilities Disputes last year – mostly about electricity or gas (5,232), followed by broadband shared property disputes (236), and the new water complaints scheme has had three complaints so far. Of the electricity and gas ... More >>
Utilities Disputes releases 2017-18 Annual Report
Thursday, 5 July 2018, 10:04 am | Utilities Disputes
Free and independent complaints service, Utilities Disputes, has released its 2017-18 Annual Report, which highlights a steady number of energy complaints, and initial complaints about broadband shared property, and water. More >>
Water complaints scheme established for Aucklanders
Friday, 16 February 2018, 10:19 am | Utilities Disputes
The disputes resolution service for utility companies will now take public enquiries and complaints about water in the Auckland region. More >>
Students beware: don't get stung by high power bills
Monday, 12 February 2018, 1:25 pm | Utilities Disputes
Moving into a new flat? Find the meter and take a pic, says Utilities Disputes Commissioner, Nanette Moreau. More >>
Switch safely
Wednesday, 11 October 2017, 10:07 am | Utilities Disputes
Spring fever! Electricity consumers are hunting for a fresh new deal. The switching process is well underway. Utilities Disputes, the approved dispute resolution service for electricity and gas, has advice for potential switchers. More >>
Switched On - the newsletter of Utilities Disputes
Tuesday, 19 September 2017, 11:01 am | Utilities Disputes
We are pleased to present the third edition of our newsletter, Switched On . Since our last publication, we’ve added a new Scheme - Broadband Shared Property Access Disputes Scheme (BSPAD Scheme) - to our dispute resolution coverage. Resolving complaints ... More >>
