Scoop has an Ethical Paywall
Vodafone
Helping you do your thing better
Online, in-person, on your mobile, or over the phone - however you like to communicate, we've got it covered. Our customer service team will go out of their way to help you get the most out of your Vodafone products and services, so you can do your thing better.
Vodafone - Latest News [Page 4]
Fibre Cable Connecting Sydney With Hamilton Opens For Internet Traffic
Thursday, 5 November 2020, 11:24 am | Vodafone
A new access point for the Tasman Global Access (TGA) fibre optic network marks the first direct connection between Sydney and Hamilton, offering additional resilience to New Zealand’s already strong telco infrastructure and increasing the amount ... More >>
Vodafone NZ Future-proofs Network By Enabling 5G International Roaming
Wednesday, 28 October 2020, 10:17 am | Vodafone
To prepare in advance for the day many New Zealanders are longing for, when international travel restarts - and to continue its market leadership with 5G mobile technology - Vodafone NZ is now the first operator in Aotearoa to enable 5G roaming: to Australia ... More >>
NPS Scores Lift At Vodafone NZ A Year After Introducing The X Squad
Thursday, 22 October 2020, 3:54 pm | Vodafone
Investments continue to enhance customer experience with more improvements to come One year on from the introduction of the X Squad and investing in more customer experience enhancements, Vodafone NZ is reporting a dramatic rise in customer experience metrics, ... More >>
Vodafone Supports Ngāti Whātua Ōrākei In Its Aotearoa Oha Challenge
Wednesday, 30 September 2020, 11:38 am | Vodafone
Digital services provider joins kaupapa to further embed te reo Māori As part of Vodafone New Zealand’s journey to strengthen connections to New Zealand and embrace te reo Māori across the organisation, the digital services company has accepted ... More >>
Vodafone NZ Upgrades International Submarine Network Technology
Friday, 25 September 2020, 8:57 am | Vodafone
A six-month project to upgrade Vodafone NZ’s entire international optical network is complete, enabling a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed. More >>
Vodafone NZ Partners With TheMarket To Reward Customers With Complimentary Membership
Tuesday, 22 September 2020, 8:57 am | Vodafone
Online shopping just got better for Vodafone customers Vodafone New Zealand today announces an exclusive partnership with TheMarket , Aotearoa’s fastest growing ecommerce site. The partnership, the first of its kind for TheMarket, will reward ... More >>
Vodafone Brings Leading IoT SIM Management Platform To Aotearoa
Tuesday, 8 September 2020, 11:15 am | Vodafone
Vodafone New Zealand today launched Connect by xone, an intuitive end-to-end Internet of Things (IoT) management solution giving businesses visibility and control over all their owned IoT assets. The platform is a localised version of a globally acclaimed ... More >>
5G Wireless Broadband Powering The Covid-19 All Of Government Response
Friday, 4 September 2020, 2:27 pm | Vodafone
Five months after deployment, Vodafone 5G fixed wireless broadband is proving to be a fast and reliable option for the All of Government Covid-19 Response Centre More >>
Vodafone NZ Signs Strategic Partnership To Bring AI Into Contact Centre Solutions
Tuesday, 1 September 2020, 11:40 am | Vodafone
An exclusive partnership between Vodafone New Zealand and Convai, a Probe Group company and specialists in intelligent contact centre solutions, has resulted in the launch of Vodafone Voice Concierge, a solution improving both the customer experience ... More >>
Digital Tools Power Lockdown 2.0: Vodafone NZ Network Update
Friday, 28 August 2020, 12:41 pm | Vodafone
By Tony Baird, Wholesale & Infrastructure Director, Vodafone NZ As we head to the third weekend of the Auckland lockdown 2.0, and the rest of New Zealand in alert level 2, digital tools continue to power remote working, learning and connecting ... More >>
AI Tools To Proactively Solve Customer Issues Bring Innovation Award To Vodafone NZ
Wednesday, 26 August 2020, 11:08 am | Vodafone
Befitting a technology leader, Vodafone NZ is today named the winner of the Robotic Process Automation Innovation Award in the 2020 AI Breakthrough Awards, for a program to enrich customer experience, drive people engagement and maximise efficiency across ... More >>
Automation And AI At Vodafone NZ Recognised In 2020 CX Awards
Friday, 21 August 2020, 9:29 am | Vodafone
Vodafone NZ is thrilled that work to bring world-leading automation processes and robotics into its phone and internet network operations centre has been recognised in the 2020 CX Awards as offering a great customer experience outcome. Vodafone is ... More >>
Aucklanders go digital as lockdown returns
Friday, 14 August 2020, 2:06 pm | Vodafone
While going into lockdown again in Auckland brings a vast array of challenges, it’s been pleasing to see Kiwis connecting with each other and utilising New Zealand’s awesome digital infrastructure to work, learn and connect from home. More >>
Pre-sale Excitement Builds As 5G Device Range Expands
Friday, 7 August 2020, 9:52 am | Vodafone
Vodafone launches pre-sale offers for Samsung’s latest smartphone Vodafone New Zealand is excited to offer the latest arrival in 5G-capable devices, unveiled at Samsung’s Galaxy Unpacked virtual event in Korea at 2am (NZT), Thursday 6 August. ... More >>
Vodafone NZ Upgrades 124 Mobile Cell Sites In 6 Months To Meet Insatiable Appetite For Data
Monday, 27 July 2020, 12:03 pm | Vodafone
Vodafone NZ customers are benefitting from a strategic investment program seeing more than 120 mobile cell sites upgraded or built in the first six months of 2020, as data use continues to grow by more than 40% each year. Located right across Aotearoa ... More >>
Rural Data Usage Continues To Soar As New Tech' Drives Efficient Farms And Sustainable Communities
Monday, 20 July 2020, 12:19 pm | Vodafone
Rural broadband specialists, Farmside, have reported a massive 34% average year-on-year data usage increase in Aotearoa’s rural communities since 2017 as new technologies drive efficiency, productivity and sustainability in the sector. The internet provider, ... More >>
Vodafone Aotearoa Unveils ‘Honouring The Principles Of The Treaty Of Waitangi' Policy
Tuesday, 14 July 2020, 3:14 pm | Vodafone
As part of a Matariki celebration today, Vodafone New Zealand announced a new companywide policy with a key focus on honouring the principles of the Treaty of Waitangi. The policy is the first step in a five-year Māori development strategy and will come ... More >>
Vodafone New Zealand Rolls Out 800G Technology With Ciena
Thursday, 9 July 2020, 12:47 pm | Vodafone
Vodafone New Zealand is advancing its network by being the first provider in New Zealand to deploy 800G technology, enabling extremely high data capacity, transmission and speeds. Using Ciena ’s (NYSE: CIEN) WaveLogic 5 Extreme (WL5e) coherent optics ... More >>
Vodafone NZ Proud To Be Recertified With Rainbow Tick
Wednesday, 8 July 2020, 11:11 am | Vodafone
Vodafone New Zealand is proud to have been recertified with the Rainbow Tick for another year. This is the organisation’s third year with the certification. The Rainbow Tick is awarded to organisations that successfully demonstrate it is supportive, ... More >>
Vodafone NZ Responds To Business Needs For More Cost Effective, Flexible Working Solutions
Monday, 6 July 2020, 1:09 pm | Vodafone
Vodafone New Zealand (NZ), one of the country’s leading digital services and connectivity companies, today launches Vodafone Connect, a contact centre solution that runs on Amazon Web Services (AWS). The new cloud-based solution is designed to support organisations ... More >>
