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Banking Ombudsman Scheme - Latest News [Page 1]
Banking Ombudsman Scheme Gets Three New Directors
Wednesday, 30 April 2025, 9:56 am | Banking Ombudsman Scheme
Hon Heather Roy will become the board’s second independent director - along with chair Miriam Dean - following the recommendation of a recent review to add a sixth member to help ensure continued confidence in the impartiality of the scheme. More >>
Banking Ombudsman Scheme Backs Banks’ Stronger Consumer Protections From Scams
Wednesday, 23 April 2025, 9:18 pm | Banking Ombudsman Scheme
These initiatives will all help in the fight against the scourge of scams. However, for scam prevention measures to be truly successful, more cross-sector collaboration is needed. More >>
Fraud Awareness Week: Ask Banks How They Can Support Banking For Older People And Protect Against Financial Abuse
Friday, 19 November 2021, 11:50 am | Banking Ombudsman Scheme
After $60,000 was stolen from a very elderly man by his “trusted carer”, the Banking Ombudsman says to ask banks what they can do to support the banking needs of older friends and whānau. Sid*, who was very elderly and had limited mobility, ... More >>
Banking Ombudsman Receiving 40 Cases A Month About Fraud Or Scams
Monday, 15 November 2021, 8:00 am | Banking Ombudsman Scheme
Contact your bank immediately if you think you’ve lost money to a fraud or a scam, says Banking Ombudsman Nicola Sladden. This week is Fraud Awareness Week, and the Banking Ombudsman Scheme continues to receive a steady stream of fraud or scam cases, ... More >>
Want A Loan? Be Prepared For More Questions From Lenders
Friday, 22 October 2021, 7:02 am | Banking Ombudsman Scheme
If you want to borrow money, allow time, be prepared, and be clear, says Banking Ombudsman Nicola Sladden. Banks, and all lenders, will need to ask more questions before they can approve loan applications when changes to the Credit Contracts and ... More >>
Disputes Dip As Prevention Measures Bite, Reports Banking Scheme
Friday, 16 October 2020, 3:16 pm | Banking Ombudsman Scheme
Disputes with banks fell in the last financial year as prevention efforts began to take effect, according to the Banking Ombudsman Scheme’s latest annual report. A high number of people continue to contact the Banking Ombudsman Scheme, although ... More >>
