Banking Ombudsman Scheme - Latest News [Page 1]

Fraud Awareness Week: Ask Banks How They Can Support Banking For Older People And Protect Against Financial Abuse

Friday, 19 November 2021, 11:50 am | Banking Ombudsman Scheme

After $60,000 was stolen from a very elderly man by his “trusted carer”, the Banking Ombudsman says to ask banks what they can do to support the banking needs of older friends and whānau. Sid*, who was very elderly and had limited mobility, ... More >>

Banking Ombudsman Receiving 40 Cases A Month About Fraud Or Scams

Monday, 15 November 2021, 8:00 am | Banking Ombudsman Scheme

Contact your bank immediately if you think you’ve lost money to a fraud or a scam, says Banking Ombudsman Nicola Sladden. This week is Fraud Awareness Week, and the Banking Ombudsman Scheme continues to receive a steady stream of fraud or scam cases, ... More >>

Want A Loan? Be Prepared For More Questions From Lenders

Friday, 22 October 2021, 7:02 am | Banking Ombudsman Scheme

If you want to borrow money, allow time, be prepared, and be clear, says Banking Ombudsman Nicola Sladden. Banks, and all lenders, will need to ask more questions before they can approve loan applications when changes to the Credit Contracts and ... More >>

Disputes Dip As Prevention Measures Bite, Reports Banking Scheme

Friday, 16 October 2020, 3:16 pm | Banking Ombudsman Scheme

Disputes with banks fell in the last financial year as prevention efforts began to take effect, according to the Banking Ombudsman Scheme’s latest annual report. A high number of people continue to contact the Banking Ombudsman Scheme, although ... More >>