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Consumer - Latest News [Page 1]
Consumer NZ Wants You To Dob In Products And Services That Have Let You Down
Thursday, 20 June 2024, 7:35 am | Consumer
Consumer NZ is seeking nominations for the inaugural 'Yeah, Nah Awards', which will shine a light on products and services that have proven to be dodgy, difficult or downright disappointing. More >>
Powerswitch Savings Increase To An Average $409 Per Year
Thursday, 8 February 2024, 9:29 am | Consumer
The average saving for Powerswitch users is now a whopping $409 per year. Last year, Powerswitch users who switched energy providers collectively saved over $6 million. “That significant sum stays in the pockets of people paying for power, rather than ... More >>
Consumer NZ Finds Car Insurance Premiums Have Risen Up To 38% In Two Years
Tuesday, 14 November 2023, 10:46 am | Consumer
Consumer NZ surveying has found premiums for comprehensive car insurance have increased up to 38% since 2021. Consumer is urging New Zealanders to shop around for their car insurance. Switching providers can save people hundreds of dollars per year. ... More >>
Problematic Supermarket Pricing Perseveres In A Cost-of-living Crisis
Tuesday, 6 June 2023, 11:40 am | Consumer
In March, Consumer NZ brought examples of over 300 dodgy supermarket specials to the attention of the supermarket bosses, yet New Zealanders continue to share evidence that the supermarkets’ pricing practices are far from fair. “In the last two ... More >>
Shoppers Not Convinced Supermarket “specials” Are Genuine, Consumer NZ Survey Finds
Thursday, 8 April 2021, 11:04 am | Consumer
Seven out of 10 Kiwis think supermarket “specials” have become so common that they’re questioning whether the savings are genuine, Consumer NZ’s latest survey has found. Consumer NZ chief executive Jon Duffy said signs promising discount deals ... More >>
Over-the-counter Eyelash Serums Can Come With Nasty Side Effects
Monday, 29 March 2021, 2:13 pm | Consumer
Eyelash serums promising lush lashes are heavily promoted but people buying these products aren’t getting good information about the risks, Consumer NZ says. Some eyelash serums contain ingredients called prostaglandins, which have the potential ... More >>
Consumer NZ Put A $29 Kmart Blender To Test, And It Did Not Go Well
Wednesday, 24 March 2021, 10:55 am | Consumer
Kmart champions “low prices for life” – just don’t expect some of its products to last longer than a few years, let alone a lifetime. Consumer NZ trialled a $29 blender from Kmart to the test. The results were underwhelming. For starters, according ... More >>
Consumer NZ: Time For Telcos To Come Clean On Consumer Bills
Tuesday, 9 March 2021, 2:01 pm | Consumer
Consumer NZ welcomes the Commerce Commission’s announcement that telcos will have to front up and give mobile phone customers decent information on exactly what they’re paying for. Consumer NZ chief executive Jon Duffy said mobile phone bills provided ... More >>
Dicey Terms And Conditions Leave Some Candlelight Concertgoers In The Dark
Wednesday, 3 March 2021, 3:03 pm | Consumer
Consumer NZ urges New Zealanders to think twice before purchasing tickets from event promoter Feverup.com – with terms and conditions stating that tickets are non-refundable, even if there is a date change or cancellation. This was news to Liz Willmott, who ... More >>
Two Out Of Three Kiwis Support Clampdown On Unhealthy Food Marketing To Kids
Wednesday, 10 February 2021, 9:35 am | Consumer
A majority of Kiwis want unhealthy food marketing to kids regulated, Consumer NZ's latest survey has found. Sixty-seven percent of consumers supported tougher rules to protect children from being the target of junk food ads. Consumer NZ chief executive ... More >>
Five Sunscreens Fail To Meet SPF Label Claims
Monday, 7 December 2020, 8:01 am | Consumer
Consumer NZ’s latest test of sunscreens found five of 10 products didn’t provide the sun protection claimed. Two of these sunscreens also failed to meet their broad-spectrum protection claims. Consumer NZ chief executive Jon Duffy said two sunscreens that ... More >>
Consumers Struggling With Hard-to-fix Appliances
Thursday, 24 September 2020, 12:10 pm | Consumer
Research by Consumer NZ shows people are frustrated by how hard and pricey it is to get their appliances repaired. The consumer watchdog’s latest survey found only 45% of respondents thought it was easy to find someone to fix an appliance, while ... More >>
78% Of Kiwis Are Willing To Pay More For Appliances Built To Last, But Lack Information
Wednesday, 26 August 2020, 9:41 am | Consumer
In a new survey by Consumer NZ, 78% of New Zealanders said they are willing to pay more for kitchen or laundry appliances that last longer – but fewer than half (46%) find it clear which appliances will be more durable. Consumer NZ chief executive ... More >>
Air NZ Sitting On Millions Of Dollars From Cancelled Flights
Thursday, 28 May 2020, 11:08 am | Consumer
A Consumer NZ survey found 80 percent of passengers on cancelled Air New Zealand flights have been stuck with credits, leaving the airline sitting on millions of dollars of customers’ money. Consumer NZ chief executive Jon Duffy said only six ... More >>
Consumer NZ breaks down 26 toilet papers in latest test
Wednesday, 6 May 2020, 10:52 am | Consumer
Consumer NZ’s test of 26 toilet papers finds loo roll that’s kind on your skin isn't always the kindest to the environment or your plumbing. More >>
Environmental concerns spur change in shopping habits
Wednesday, 5 February 2020, 9:32 am | Consumer
More consumers are changing the way they shop in an effort to reduce environmental impacts, Consumer NZ’s latest survey has found. More >>
Diet and “detox” teas pulled from sale
Thursday, 23 January 2020, 9:29 am | Consumer
Several brands of diet and “detox” tea have been withdrawn from sale after Consumer NZ found they contained a pharmacy-only medicine . More >>
Consumer NZ reveals best and worst ways to buy insurance
Wednesday, 22 January 2020, 9:10 am | Consumer
Buy insurance from a bank or insurance broker and you’re much less likely to be a satisfied customer, Consumer NZ’s annual insurance survey shows. More >>
Misleading green claim on baby wipes leads to recall
Thursday, 19 December 2019, 12:19 pm | Consumer
A major brand of baby wipes that claimed to be “100% biodegradable” is being recalled after a Consumer NZ test found the claim was misleading. More >>
Insurance market overdue for overhaul
Wednesday, 4 December 2019, 2:20 pm | Consumer
Consumer NZ is welcoming law changes that will help fix major problems in the insurance market. More >>
