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Consumer - Latest News [Page 2]
Consumer protections in electricity market long overdue
Thursday, 3 October 2019, 12:00 pm | Consumer
Protections for vulnerable electricity consumers and an end to misleading “prompt-payment discounts” are being welcomed by Consumer NZ. More >>
Lamb & Hayward achieve Consumer Trusted accreditation
Tuesday, 30 July 2019, 10:12 am | Consumer
Christchurch-based Lamb & Hayward has become the first funeral director to achieve Consumer NZ’s Consumer Trusted accreditation . More >>
Don’t fall for retailers’ “out of warranty” excuses
Thursday, 23 May 2019, 12:38 pm | Consumer
Been told by a retailer it doesn’t have to fix a faulty product because the item’s “out of warranty”? Don’t believe it, says Consumer NZ. More >>
Banks pushing unwanted credit cards and insurance
Wednesday, 24 April 2019, 8:58 am | Consumer
Consumer NZ’s latest banking survey found one in five bank customers had been offered financial products they didn’t request and, in many cases, didn’t want. More >>
Consumer NZ rejects Cancer Society’s sunscreen test claims
Tuesday, 29 January 2019, 4:49 pm | Consumer
Consumer NZ rejects the Cancer Society’s response to the results of its latest testing . More >>
Products and services that hit or missed the mark in 2018
Thursday, 20 December 2018, 9:22 am | Consumer
As the chief tester of products and services, it would be remiss if Consumer NZ didn’t review a year’s worth of testing to tell you which rated and which ones we gave the boot. More >>
Country-of-origin labelling finally passed
Thursday, 29 November 2018, 10:19 am | Consumer
Kiwis will finally be able to identify where their fruit and vege come from after the Consumers’ Right to Know (Country of Origin of Food) Act passed its third reading in parliament yesterday. More >>
Cost of power leaves many consumers in the cold
Tuesday, 11 September 2018, 1:12 pm | Consumer
The Electricity Price Review’s initial report, released today, backs up Consumer NZ’s research that shows rising power prices are leaving many households struggling to pay their bills . More >>
Nuisance calls plaguing consumers
Tuesday, 4 September 2018, 10:27 am | Consumer
Seven out of 10 consumers have been on the receiving end of unwanted phone calls from companies selling everything from pay TV to vacuum cleaners in the past year. More >>
Rest home breaches care contract
Friday, 17 August 2018, 9:02 am | Consumer
More shortfalls have been found at St Kilda Care Home, less than a year since it was ordered to refund $10,000 for failing to provide reasonable care to a 92-year-old resident . More >>
One in five believe unnecessary tests/treatments recommended
Friday, 25 May 2018, 9:25 am | Consumer
One in five New Zealanders think their doctor has recommended a test or treatment that wasn’t necessary for their health, a survey by Consumer NZ and the Council of Medical Colleges has found. More >>
Call for retailers to pull ionisation smoke alarms
Wednesday, 16 May 2018, 9:11 am | Consumer
A Consumer NZ test of smoke alarms found ionisation-type smoke alarms performed so poorly retailers should pull them from the shelves. More >>
Local banks pip big Aussie banks for customer satisfaction
Friday, 6 April 2018, 9:18 am | Consumer
Local banks have outstripped the big four Australian banks for service in Consumer NZ’s latest survey . More >>
Riskiest Takata airbags recall good for consumers
Wednesday, 4 April 2018, 1:03 pm | Consumer
The compulsory recall of more than 50,000 vehicles fitted with potentially explosive Takata airbags will provide clarity for New Zealanders, Consumer NZ head of testing Paul Smith said today. More >>
Renters getting raw deal from property managers
Wednesday, 4 April 2018, 10:23 am | Consumer
Tenants who rent through a property management company are significantly more likely to experience problems, a Consumer NZ survey has found . More >>
Would-be mums upsold expensive pregnancy multivitamins
Friday, 16 March 2018, 8:42 am | Consumer
Pharmacies are promoting pregnancy multivitamins with overblown claims, a Consumer NZ mystery shop has found. More >>
Health star rating to be removed from Milo powder
Thursday, 1 March 2018, 12:30 pm | Consumer
Nestle is removing the 4.5 health star rating from its Milo powder, a product given a Bad Taste Food Award by Consumer NZ in 2016. More >>
Sunbed operators not up to standard
Wednesday, 7 February 2018, 10:02 am | Consumer
A Consumer NZ mystery shop of sunbed operators has again highlighted poor practices in the industry. Two operators let an underage shopper have a sunbed session, while six let a person with fair skin that burns easily use a sunbed. More >>
Vodafone gets poor reception in latest telco survey
Wednesday, 31 January 2018, 10:12 am | Consumer
In Consumer NZ’s latest satisfaction survey , telco customers rated Vodafone last for both mobile and broadband services, the same place it occupied last year. More >>
Retail giants need to sort out their service: Consumer NZ
Friday, 8 December 2017, 2:32 pm | Consumer
If you’re craving a pleasant shopping experience this Christmas, you’re more likely to find it at the little guys than at the big chain stores. More >>
