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Consumer NZ - Latest News [Page 1]

Consumer NZ Sets Out Vision For New Zealand Consumers For 2025

Friday, 14 March 2025, 8:47 am | Consumer NZ

The watchdog recently met with new minister for commerce and consumer affairs, Scott Simpson, to discuss the importance of addressing critical consumer issues that are increasingly impacting all New Zealanders. More >>

Consumer NZ Calls For An End To The Surcharge Swindle

Thursday, 6 March 2025, 8:54 am | Consumer NZ

Currently, there are no regulations in New Zealand on surcharges, only guidelines. The guidelines recommend surcharges be transparent, avoidable and not excessive. Unfortunately, these recommendations are often ignored, to the detriment of shoppers. More >>

Consumer NZ Backs Calls For Court Action Against Retirement Village Operators’ Unfair Contract Terms

Thursday, 27 February 2025, 8:13 am | Consumer NZ

Jon Duffy, Consumer NZ chief executive, says living in a village under an ORA isn’t the same as owning a home because residents have no ownership rights, and in most cases, aren’t entitled to any capital gains when their units are sold. More >>

Consumer NZ Survey Reveals New Zealanders Face Rising Healthcare Concerns Amid Ongoing Financial Uncertainty

Tuesday, 18 February 2025, 9:26 am | Consumer NZ

Healthcare concerns have risen across all age groups, but older New Zealanders remain most vocal, with 65% of those aged 70 years and over identifying healthcare as a top issue, up from 46% in October 2024 and 41% a year ago. More >>

Consumer NZ Valentine's Day Alert: Beware The Red Flags

Friday, 14 February 2025, 8:28 am | Consumer NZ

Ruairi O’Shea, Consumer NZ investigative writer, says romance scams are particularly insidious because they don’t follow the typical patterns associated with scams. It’s important to report online scams to CERT NZ, part of the National Cyber Security ... More >>

Consumer NZ Warns Of Car Rental Company’s Questionable Practices

Thursday, 13 February 2025, 10:42 am | Consumer NZ

Chris Schulz, senior investigative journalist at Consumer NZ, is warning those looking for an affordable car hire option in Auckland or Christchurch to avoid car rental company autoUnion. More >>

Consumer Reveals The Best And Worst Insurance Providers

Monday, 3 February 2025, 11:48 am | Consumer NZ

MAS and FMG are the top-rated insurers for house, car and contents insurance. Big brands State and AMI scored below average for house and contents insurance, with significantly lower-than-average ratings for value for money, communication, customer ... More >>

Consumer NZ Shares 5 Simple Ways To Save Money In 2025

Monday, 13 January 2025, 6:06 am | Consumer NZ

With a few simple changes, you could save thousands of dollars over the course of the year. More >>

Consumer NZ Launches Guide To Buying Second-hand Appliances

Wednesday, 8 January 2025, 8:11 am | Consumer NZ

As many New Zealanders seek to balance affordability, durability and sustainability, the guide highlights how to identify high-performing, long-lasting appliances and avoid common pitfalls, such as faulty or poorly maintained products. More >>

Consumer NZ’s Top Tips For Crushing The Boxing Day Sales This Year

Wednesday, 18 December 2024, 8:34 am | Consumer NZ

Shoppers need to keep their eye on the prize if they want a chance in the ring on Boxing Day and savvy shoppers should have a game plan to avoid falling for the sales hype and buying a dud, says Abby Damen, communications and campaigns adviser at Consumer. More >>

Consumer NZ’s 2024 Sunscreen Database Launches: A Powerful Tool For Safer Sun Protection

Wednesday, 11 December 2024, 9:06 am | Consumer NZ

The enhanced database allows users to filter sunscreens by factors such as: price, water resistance, SPF protection and the last time a sunscreen was tested. More >>

Consumer NZ Thanks The Public For Sharing Dodgy Supermarket Pricing Examples, Leading To Criminal Charges

Tuesday, 10 December 2024, 3:49 pm | Consumer NZ

The Commerce Commission has announced it will be filing criminal charges against Woolworths NZ, Pak’nSave Silverdale and Pak’nSave Mill Street for inaccurate pricing and misleading specials that may have breached the Fair Trading Act. More >>

Consumer NZ Warns Of Rising Electricity Costs After Commerce Commission Decision

Thursday, 21 November 2024, 9:37 am | Consumer NZ

The Commission will smooth the increases over a five-year period. After the first-year's increases (from 1 April 2025), households can expect annual increases of $5 per month in each of the following four years. More >>

Consumer NZ Warns: Don’t Fall For Black Friday FOMO

Thursday, 21 November 2024, 9:34 am | Consumer NZ

Get clear on what you want, what you need, pause and do your research using tools like PriceMe or PriceSpy to make sure that bargain you’re eyeing up is a genuine opportunity for you to save. More >>

Consumer NZ Reveals 2024’s Best And Worst Mobile Phone Providers

Wednesday, 13 November 2024, 9:35 am | Consumer NZ

“With ongoing cost-of-living pressures, value for money remains a priority. But no matter their personal needs, all customers expect reliable coverage and responsive support from their providers. This year’s top-rated providers performed well in ... More >>

Consumer NZ Questions Supermarket Specials: Are They Really Saving You Money?

Wednesday, 6 November 2024, 8:43 am | Consumer NZ

This analysis is based on an eight-week investigation into the pricing and frequency of specials on a basket of 22 essential grocery items across major supermarkets in Auckland, Wellington and Christchurch. More >>

Revealed: The WiFi Routers To Rent, Upgrade To Or Buy Outright

Tuesday, 5 November 2024, 2:04 pm | Consumer NZ

“This work builds on the Commission's monitoring, including our RealSpeed report, which shows the importance of having a good in-home set-up to make the most of your broadband speeds,” says Tristan Gilbertson, Telecommunications Commissioner. More >>

Consumer NZ Urges Government To Get Domestic Aviation Market Study Off The Ground

Thursday, 31 October 2024, 1:37 pm | Consumer NZ

In addition to the limited choice New Zealanders have when it comes to air travel, Consumer is concerned high barriers to entry reduce the likelihood that other carriers will enter the market to compete with Air New Zealand. More >>

The Five Businesses Given A Yeah, Nah Award By Consumer NZ

Tuesday, 22 October 2024, 9:55 am | Consumer NZ

The watchdog’s inaugural Yeah, Nah Awards highlight the worst of the worst in business to pressure poor-performing companies to up their game. More >>

Consumer NZ Warns Scam Victims To Watch Out For Recovery Scams

Friday, 27 September 2024, 8:47 am | Consumer NZ

“Victims of recovery scams are being kicked when they’re at their most vulnerable. We need to consider the long-term impacts of this – what does it do to someone’s ability to trust again and navigate day-to-day life with confidence?” O’Shea ... More >>

 

 
 
 
 
 

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