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Consumer NZ - Latest News [Page 1]
Consumers Paying Millions Too Much For Mobile Phone Plans
Thursday, 17 September 2020, 12:34 pm | Consumer NZ
Telcos are earning millions of dollars in extra revenue from selling mobile phone plans that don’t meet customers’ needs. Consumer NZ chief executive Jon Duffy said the mobile bill report, released today by the Commerce Commission, ... More >>
Consumer NZ Finds The Durability Of Stick Vacuum Cleaners Sucks
Thursday, 3 September 2020, 7:59 am | Consumer NZ
New research by Consumer NZ shows Kiwis are let down by how long their stick vacuum cleaners are lasting. Most people expect their stick vac to go for more than six years, but a third fail before then. “That’s double the failures reported for ... More >>
Supermarket 'Specials' Risk Misleading Shoppers, Consumer NZ Says
Wednesday, 5 August 2020, 7:23 am | Consumer NZ
Consumer NZ’s latest supermarket survey found products can be on “special” so often shoppers risk being misled about the savings they’re getting. Consumer NZ chief executive Jon Duffy said price promotions had become so common that shoppers ... More >>
Consumer NZ Survey Reveals Best And Worst Power Companies
Wednesday, 17 June 2020, 10:13 am | Consumer NZ
Trustpower rated as the worst performer in Consumer NZ’s latest survey of satisfaction with power companies. Consumer NZ chief executive Jon Duffy said its annual survey found just 43 percent of Trustpower customers were happy with the ... More >>
Fast-track Needed For Flight Refund Rules
Tuesday, 9 June 2020, 5:26 pm | Consumer NZ
Consumer NZ wants law changes fast-tracked after Air New Zealand has dug in its heels on giving passengers refunds for cancelled flights. Consumer NZ chief executive Jon Duffy said the organisation met with Air New Zealand today to discuss the airline ... More >>
Consumer NZ Calls Out Air New Zealand Over Refund Practices
Monday, 18 May 2020, 8:50 am | Consumer NZ
Consumer NZ today lodged a Fair Trading Act complaint with the Commerce Commission (PDF 183KB) about Air New Zealand. The complaint calls on the commission to investigate Air New Zealand’s refusal to provide refunds on all cancelled US flights. Consumer ... More >>
Mortgage Holidays: What You Need To Know
Saturday, 4 April 2020, 9:13 am | Consumer NZ
Banks have begun taking applications for mortgage holidays from consumers affected by Covid-19. We answer your questions, and look at the pros and cons of deferring mortgage repayments. What is a mortgage holiday? A mortgage holiday lets you temporarily ... More >>
New law means wheel clampers can’t charge more than $100
Tuesday, 28 January 2020, 9:14 am | Consumer NZ
The Automobile Association (AA) and Consumer NZ are advising motorists that if their vehicle is wheel clamped, they should not be charged more than $100 to release the clamp. A recent amendment to the Land Transport Act, which took effect in January, ... More >>
Big brands fail sunscreen test
Thursday, 21 November 2019, 9:05 am | Consumer NZ
Consumer NZ’s latest test of sunscreens found nine of 20 products didn’t provide the sun protection claimed. More >>
Consumer NZ Board announces CEO Sue Chetwin resignation
Wednesday, 13 November 2019, 4:15 pm | Consumer NZ
The Board of Consumer NZ has accepted, with great regret, the resignation of its chief executive officer Sue Chetwin. More >>
Majority support banning medicine ads
Wednesday, 7 August 2019, 2:22 pm | Consumer NZ
A majority of Kiwis want advertisements for prescription medicines to be banned, a Consumer NZ survey shows. More >>
Shoe Clinic first to five years with Consumer Trusted credit
Thursday, 25 July 2019, 4:35 pm | Consumer NZ
Shoe Clinic has become the first business to achieve Consumer NZ’s “ Consumer Trusted ” accreditation for five years running. More >>
Insurance market not working for consumers
Monday, 24 June 2019, 8:18 am | Consumer NZ
Consumers are paying more than ever for insurance but they’re not getting a fair deal, Consumer NZ’s latest report on the industry shows. More >>
Keep your home warm and comfortable this winter
Thursday, 6 June 2019, 9:01 am | Consumer NZ
Consumer NZ’s latest test of window coverings finds installing well-fitted curtains and blinds will go a long way towards keeping heat inside your home. More >>
Satisfaction with KiwiSaver providers drops
Wednesday, 17 April 2019, 9:39 am | Consumer NZ
Consumer NZ chief executive Sue Chetwin said almost all of the 13 providers rated in the survey saw their customer satisfaction ratings fall. More >>
One in 10 shy of asking doctors if tests are necessary
Wednesday, 3 April 2019, 10:04 am | Consumer NZ
One in 10 New Zealanders uncomfortable asking doctors whether a test or treatment is necessary More >>
Consumer launches council-by-council chemical disposal guide
Friday, 1 February 2019, 12:38 pm | Consumer NZ
Consumer NZ has compiled a nationwide guide on how to safely dispose of unwanted household chemicals, from cleaning products to weedkillers. More >>
More sunscreens don’t meet SPF label claims
Wednesday, 30 January 2019, 8:08 pm | Consumer NZ
Consumer NZ stands by its sunscreen testing and dismisses criticisms by manufacturers as irresponsible and unsubstantiated. More >>
Major problems in life insurance industry
Tuesday, 29 January 2019, 1:51 pm | Consumer NZ
Major problems in the life industry insurance are leading to consumers being sold poor-value products and paying higher premiums. More >>
Consumer NZ survey reveals top-rated retailers
Wednesday, 19 December 2018, 10:24 am | Consumer NZ
Big-box retailers lag behind the little guys when it comes to keeping their customers satisfied, Consumer NZ’s latest survey shows. More >>
