Consumer NZ - Latest News [Page 1]

Consumer NZ’s Bad Taste Food Awards Winners Announced

Monday, 30 November 2020, 8:26 am | Consumer NZ

Consumer NZ today announced the “winners” of its 2020 Bad Taste Food Awards. The annual Consumer NZ awards highlight the claims food manufacturers use to promote their products as being better choices than they really are. Consumer NZ chief executive ... More >>

Consumer NZ Lodges Complaint Against Airbnb And Bachcare

Tuesday, 24 November 2020, 8:23 am | Consumer NZ

Consumer NZ today lodged a complaint with the Commerce Commission, requesting it take court action against accommodation booking sites Airbnb and Bachcare for their use of unfair cancellation terms. Consumer NZ chief executive Jon Duffy said the ... More >>

Consumer NZ Welcomes Supermarket Investigation

Tuesday, 17 November 2020, 9:17 am | Consumer NZ

  Consumer NZ is welcoming the government’s announcement the supermarket industry will be investigated in a market study to be done by the Commerce Commission. Consumer NZ chief executive Jon Duffy said his organisation had been campaigning ... More >>

Consumers Paying Millions Too Much For Mobile Phone Plans

Thursday, 17 September 2020, 12:34 pm | Consumer NZ

  Telcos are earning millions of dollars in extra revenue from selling mobile phone plans that don’t meet customers’ needs. Consumer NZ chief executive Jon Duffy said the mobile bill report, released today by the Commerce Commission, ... More >>

Consumer NZ Finds The Durability Of Stick Vacuum Cleaners Sucks

Thursday, 3 September 2020, 7:59 am | Consumer NZ

New research by Consumer NZ shows Kiwis are let down by how long their stick vacuum cleaners are lasting. Most people expect their stick vac to go for more than six years, but a third fail before then. “That’s double the failures reported for ... More >>

Supermarket 'Specials' Risk Misleading Shoppers, Consumer NZ Says

Wednesday, 5 August 2020, 7:23 am | Consumer NZ

Consumer NZ’s latest supermarket survey found products can be on “special” so often shoppers risk being misled about the savings they’re getting. Consumer NZ chief executive Jon Duffy said price promotions had become so common that shoppers ... More >>

Consumer NZ Survey Reveals Best And Worst Power Companies

Wednesday, 17 June 2020, 10:13 am | Consumer NZ

  Trustpower rated as the worst performer in Consumer NZ’s latest survey of satisfaction with power companies. Consumer NZ chief executive Jon Duffy said its annual survey found just 43 percent of Trustpower customers were happy with the ... More >>

Fast-track Needed For Flight Refund Rules

Tuesday, 9 June 2020, 5:26 pm | Consumer NZ

Consumer NZ wants law changes fast-tracked after Air New Zealand has dug in its heels on giving passengers refunds for cancelled flights. Consumer NZ chief executive Jon Duffy said the organisation met with Air New Zealand today to discuss the airline ... More >>

Consumer NZ Calls Out Air New Zealand Over Refund Practices

Monday, 18 May 2020, 8:50 am | Consumer NZ

Consumer NZ today lodged a Fair Trading Act complaint with the Commerce Commission (PDF 183KB) about Air New Zealand. The complaint calls on the commission to investigate Air New Zealand’s refusal to provide refunds on all cancelled US flights. Consumer ... More >>

Mortgage Holidays: What You Need To Know

Saturday, 4 April 2020, 9:13 am | Consumer NZ

Banks have begun taking applications for mortgage holidays from consumers affected by Covid-19. We answer your questions, and look at the pros and cons of deferring mortgage repayments. What is a mortgage holiday? A mortgage holiday lets you temporarily ... More >>

New law means wheel clampers can’t charge more than $100

Tuesday, 28 January 2020, 9:14 am | Consumer NZ

The Automobile Association (AA) and Consumer NZ are advising motorists that if their vehicle is wheel clamped, they should not be charged more than $100 to release the clamp. A recent amendment to the Land Transport Act, which took effect in January, ... More >>

Big brands fail sunscreen test

Thursday, 21 November 2019, 9:05 am | Consumer NZ

Consumer NZ’s latest test of sunscreens found nine of 20 products didn’t provide the sun protection claimed. More >>

Consumer NZ Board announces CEO Sue Chetwin resignation

Wednesday, 13 November 2019, 4:15 pm | Consumer NZ

The Board of Consumer NZ has accepted, with great regret, the resignation of its chief executive officer Sue Chetwin. More >>

Majority support banning medicine ads

Wednesday, 7 August 2019, 2:22 pm | Consumer NZ

A majority of Kiwis want advertisements for prescription medicines to be banned, a Consumer NZ survey shows. More >>

Shoe Clinic first to five years with Consumer Trusted credit

Thursday, 25 July 2019, 4:35 pm | Consumer NZ

Shoe Clinic has become the first business to achieve Consumer NZ’s “ Consumer Trusted ” accreditation for five years running. More >>

Insurance market not working for consumers

Monday, 24 June 2019, 8:18 am | Consumer NZ

Consumers are paying more than ever for insurance but they’re not getting a fair deal, Consumer NZ’s latest report on the industry shows. More >>

Keep your home warm and comfortable this winter

Thursday, 6 June 2019, 9:01 am | Consumer NZ

Consumer NZ’s latest test of window coverings finds installing well-fitted curtains and blinds will go a long way towards keeping heat inside your home. More >>

Satisfaction with KiwiSaver providers drops

Wednesday, 17 April 2019, 9:39 am | Consumer NZ

Consumer NZ chief executive Sue Chetwin said almost all of the 13 providers rated in the survey saw their customer satisfaction ratings fall. More >>

One in 10 shy of asking doctors if tests are necessary

Wednesday, 3 April 2019, 10:04 am | Consumer NZ

One in 10 New Zealanders uncomfortable asking doctors whether a test or treatment is necessary More >>

Consumer launches council-by-council chemical disposal guide

Friday, 1 February 2019, 12:38 pm | Consumer NZ

Consumer NZ has compiled a nationwide guide on how to safely dispose of unwanted household chemicals, from cleaning products to weedkillers. More >>