Consumer NZ - Latest News [Page 2]

Vulnerable Electricity Customers Get Raw Deal from Globug

Thursday, 7 June 2018, 10:14 am | Consumer NZ

Consumers getting their electricity from prepay power retailer Globug are more likely to get bad service, Consumer NZ’s latest satisfaction survey has found. More >>

Milford KiwiSaver Plan wins Consumer’s People’s Choice award

Friday, 11 May 2018, 1:57 pm | Consumer NZ

Milford’s high-performing KiwiSaver Plan is the 2018 Consumer NZ People’s Choice award winner, receiving the highest score for KiwiSaver customer satisfaction in Consumer NZ’s most recent survey. More >>

Consumer Rights Day puts spotlight on online shopping traps

Thursday, 15 March 2018, 9:24 am | Consumer NZ

March 15 marks World Consumer Rights Day. Consumer organisations are using the day to call for better protection for consumers from online shopping traps. More >>

Prezzy Card backs down on expiry date

Thursday, 1 March 2018, 1:39 pm | Consumer NZ

Kiwibank has succumbed to consumer pressure and is extending the expiry date of its Prezzy Card from 12 to 24 months. More >>

Consumer win on ATM fees

Monday, 19 February 2018, 6:27 pm | Consumer NZ

ANZ’s decision to remove the $1 fee it charges customers for using another bank’s ATM follows a call from Consumer NZ for all banks to remove these charges. More >>

Consumer NZ sunscreen complaint results in action

Monday, 19 February 2018, 12:30 pm | Consumer NZ

A Consumer NZ complaint about a sunscreen that failed to meet its label claims has resulted in manufacturer Johnson & Johnson agreeing to only sell products that meet the joint Australian and New Zealand standard. More >>

Consumer NZ welcomes website helping Kiwis buy & sell homes

Wednesday, 14 February 2018, 12:17 pm | Consumer NZ

A new website to help consumers make good decisions when buying or selling property, has been welcomed by Consumer NZ. More >>

major safety problems with six out of seven trampolines

Wednesday, 20 December 2017, 9:19 am | Consumer NZ

Only one trampoline met all the critical safety checks in a test by the consumer watchdog. Of seven models tested, only the Springfree, a soft-edge trampoline with its frame and springs beneath the jumping mat, passed all impact, structural and ... More >>

10 ways to shop smart this silly season from Consumer NZ

Monday, 18 December 2017, 1:29 pm | Consumer NZ

1. Top price doesn’t guarantee top performance. Paying top dollar doesn’t always mean the product is better than a cheaper one. Our tests routinely find cheap products that perform just as well as, if not better, than ones that cost much more. More >>

Freda Love Fund launched to tackle rest home complaints

Tuesday, 5 December 2017, 8:19 am | Consumer NZ

Consumer NZ has opened a new fund to help consumers take complaints against rest homes to the Disputes Tribunal. More >>

Sunscreens Test Shows Need for Regulation

Friday, 1 December 2017, 10:44 am | Consumer NZ

Consumer NZ’s latest test of sunscreens highlights New Zealand’s situation of classifying sunscreens as cosmetics is not protecting consumers and needs to change. More >>

Consumer NZ, Dental Association call for added sugar labels

Tuesday, 21 November 2017, 5:22 pm | Consumer NZ

Consumer NZ and the New Zealand Dental Association (NZDA) are asking the government to back new rules for the labelling of added sugars in food and drinks. More >>

Rest home ordered to pay $10,000 for consumer law breaches

Wednesday, 8 November 2017, 9:36 am | Consumer NZ

Major rest home provider Bupa Care Services has been ordered to pay $10,000 by the Disputes Tribunal after failing to deliver reasonable standards of care to a 92-year-old woman who resided at its St Kilda Care Home in Cambridge. More >>

Broadband Compare Awards - finalists announced

Thursday, 28 September 2017, 10:42 am | Consumer NZ

With the Broadband Compare Awards now less than six weeks away the finalists in the inaugural event have been named. More >>

Consumer Broadband Compare lets you find the best deal

Wednesday, 13 September 2017, 10:02 am | Consumer NZ

Want to know if you’re on the cheapest broadband plan? Then go to Consumer NZ’s new website . More >>

Consumer NZ Calls for Clampdown on Ticket Resellers

Wednesday, 30 August 2017, 9:07 am | Consumer NZ

Inflated prices, hidden fees and misleading sales tactics have been identified as major problems in the ticket resale market, in a joint investigation by Consumer NZ and Australian consumer group Choice. More >>

Independent energy retailer wins People’s Choice Award

Tuesday, 8 August 2017, 3:24 pm | Consumer NZ

Independent energy retailer wins Consumer NZ People’s Choice award Flick Electric Co. has topped Consumer NZ’s annual energy retailer customer satisfaction survey and has been named its People’s Choice award winner. More >>

Duty-free products aren’t always cheaper, Consumer NZ finds

Monday, 7 August 2017, 4:41 pm | Consumer NZ

A survey of 33 duty-free items finds only 10 are cheaper at duty-free stores than other retailers. More >>

Big powercos fail to impress customers

Thursday, 6 July 2017, 12:56 pm | Consumer NZ

A Consumer NZ survey of customer satisfaction with energy providers has found the big five powercos continue to deliver underwhelming service. More >>

Consumer NZ issues dating site warning

Wednesday, 28 June 2017, 9:22 am | Consumer NZ

Consumer NZ chief executive Sue Chetwin says Private Event is run by the owner of a company called Get Design and Sales that left consumers thousands of dollars out of pocket. More >>



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