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Consumer NZ - Latest News [Page 2]
Consumer NZ Welcomes $2.25 Million Fine Against Jetstar
Monday, 1 September 2025, 10:59 am | Consumer NZ
According to the commission, Jetstar misled tens of thousands of consumers about their rights to compensation under the Civil Aviation Act 2023 and their rights to make a claim in the first place. More >>
Rising Cost Of Insurance Prompts Call For Action On Affordability And Climate Risks
Wednesday, 27 August 2025, 9:22 am | Consumer NZ
Consumer NZ’s report reveals that house insurance costs have risen by a staggering 916% since 2000, according to Stats NZ. Consumer calls for urgent action to prevent insurance becoming inaccessible for New Zealanders. More >>
25,000-Strong Petition For Supermarkets To Price It Right Adds Weight To Minister Willis’ Warning
Tuesday, 19 August 2025, 10:20 am | Consumer NZ
Consumer NZ chief executive, Jon Duffy, says handing over this petition is a significant milestone in the advocacy organisation’s fight for accurate supermarket pricing. More >>
Consumer NZ Is Stoked To Learn Surcharges Will Be Banned
Monday, 28 July 2025, 2:45 pm | Consumer NZ
We’ve been calling for surcharge regulation since 2017 and, recently, urged the Commerce Commission to consider an outright ban. Although surcharge guidelines were in place, they clearly weren’t working. More >>
Consumer NZ Reveals The Best And Worst Laundry Detergents
Thursday, 24 July 2025, 7:42 am | Consumer NZ
Two detergents ended up with an overall score of 27 out of 100 – the same score given to a wash with only water. Those two products were Shotz Laundry Liquid and EcoLiving Laundry Detergent Sheets with lavender scent. More >>
Price It Right: Consumer NZ Launches Campaign To Stop Misleading Supermarket Pricing
Tuesday, 22 July 2025, 8:37 am | Consumer NZ
Consumer NZ has launched a new campaign – Price it right – calling on the government to crack down on misleading supermarket pricing practices that are costing shoppers tens of millions of dollars a year across Aotearoa. More >>
11 Sunscreens Sold In New Zealand Didn’t Meet SPF Claims, As Revealed By An Australian Test
Thursday, 12 June 2025, 11:13 am | Consumer NZ
Consumer NZ research and test writer Belinda Castles says consumers expect sunscreens to protect them. But Castles isn’t surprised the protection falls short of what’s claimed on the bottle. More >>
The Sale Of A Top-Rated Power Company Signals A Shrinking Market
Wednesday, 4 June 2025, 7:54 am | Consumer NZ
Flick Electric has been rated New Zealand’s top power company in Consumer NZ’s latest energy retailer survey — coinciding with its sale to gentailer, Meridian. More >>
New Zealanders Have Rising Concerns About Insurance Costs As Financial Pressures Mount
Thursday, 29 May 2025, 7:28 am | Consumer NZ
New insights reveal insurance is a growing financial burden for New Zealand households, as trust in the industry dips and climate pressures loom. Insurance has jumped to the fourth most significant financial pressure for households, behind housing, food ... More >>
Consumer NZ Finds Some Car Insurance Premiums Have Almost Doubled Since 2023
Thursday, 15 May 2025, 7:10 am | Consumer NZ
Consumer's survey found young males will pay more in car insurance premiums than older people or young females. And older females could pay more than older males – depending on the insurer. More >>
Smaller Banks Pack A Punch: Consumer's Best And Worst Banks In 2025
Wednesday, 14 May 2025, 10:25 am | Consumer NZ
The Co-operative Bank has taken out the top spot in Consumer’s latest banking satisfaction survey, earning a customer satisfaction score of 77%. At the other end of the scale, ANZ – the country’s largest bank – scored just 57%. The average satisfaction ... More >>
Consumer NZ’s Annual KiwiSaver Survey Reveals Satisfaction Rising But Questions Remain
Tuesday, 6 May 2025, 8:42 am | Consumer NZ
Results from the nationally representative annual KiwiSaver satisfaction survey highlight the strengths and weaknesses of different retirement savings scheme providers. More >>
Despite Low Confidence In Government Efforts, People Want Urgent Action To Lower Grocery Bills
Thursday, 24 April 2025, 8:06 am | Consumer NZ
Consumer’s NZ Grocery Survey, carried out in mid-April, reveals a strong public appetite for government action to improve access to affordable food. Many respondents called for clear and effective intervention by the government, while also expressing ... More >>
Watch Out For Public Holiday Surcharges On Easter Sunday
Wednesday, 16 April 2025, 12:06 pm | Consumer NZ
Jessica Walker, acting head of research and advocacy at Consumer, says the cost-of-living pinch isn’t going to stop people from heading out for an Easter treat over the break, and she wants consumers to know when they can reasonably expect to pay surcharges. More >>
Price Hikes Are Coming - It’s Time To Review Your Power Provider
Thursday, 3 April 2025, 7:15 am | Consumer NZ
Powerswitch encourages consumers to take advantage of its free comparison service to ensure they are not paying more than necessary. More >>
Consumer NZ Urges Microsoft To Extend Support For Windows 10 Software
Monday, 31 March 2025, 9:08 am | Consumer NZ
Microsoft claims that security was a guiding principle when setting the hardware requirements for Windows 11. Gelling believes the decision to leave an estimated 400million PCs unprotected flies in the face of that principle. More >>
Consumer NZ Urges New Zealand To Learn From Australia’s Supermarket Enquiry
Friday, 28 March 2025, 9:12 am | Consumer NZ
Consumer NZ calls for stronger action in New Zealand following the ACCC supermarket report, particularly on pricing and promotional practices. More >>
Consumer NZ Sets Out Vision For New Zealand Consumers For 2025
Friday, 14 March 2025, 8:47 am | Consumer NZ
The watchdog recently met with new minister for commerce and consumer affairs, Scott Simpson, to discuss the importance of addressing critical consumer issues that are increasingly impacting all New Zealanders. More >>
Consumer NZ Calls For An End To The Surcharge Swindle
Thursday, 6 March 2025, 8:54 am | Consumer NZ
Currently, there are no regulations in New Zealand on surcharges, only guidelines. The guidelines recommend surcharges be transparent, avoidable and not excessive. Unfortunately, these recommendations are often ignored, to the detriment of shoppers. More >>
Consumer NZ Backs Calls For Court Action Against Retirement Village Operators’ Unfair Contract Terms
Thursday, 27 February 2025, 8:13 am | Consumer NZ
Jon Duffy, Consumer NZ chief executive, says living in a village under an ORA isn’t the same as owning a home because residents have no ownership rights, and in most cases, aren’t entitled to any capital gains when their units are sold. More >>
