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Consumer NZ - Latest News [Page 2]
Are The Deals Real This Black Friday? Possibly Not!
Tuesday, 25 November 2025, 1:05 pm | Consumer NZ
Gemma Rasmussen, head of research and advocacy at Consumer NZ, says her team of investigators are always sceptical of the “fizzed up” deals that appear this time of the year. More >>
Environmental And Consumer Advocates Welcome Z Energy Apology
Sunday, 2 November 2025, 1:27 pm | Consumer NZ
Z Energy has apologised for any confusion caused by aspects of its advertising campaign, which claimed it was moving with the times and in the business of getting out of the petrol business. More >>
Consumer Groups Urge Government: Make The Fair Trading Act Fairer
Thursday, 16 October 2025, 8:24 am | Consumer NZ
“We don’t want to see New Zealanders left on the back foot with weaker consumer protections than the rest of the world has just because big business is throwing its toys out the cot,” says Jon Duffy, Consumer NZ chief executive. More >>
Spark, 2degrees And One NZ Stall On Billing Transparency
Thursday, 2 October 2025, 8:05 am | Consumer NZ
Consumer surveying has revealed that more New Zealanders than ever are finding annual summaries helpful in reviewing their mobile phone plans. More >>
Get Plugged Into The Best Power Plan
Monday, 8 September 2025, 8:53 am | Consumer NZ
Consumer NZ’s annual Energy Retailer Survey has revealed one in five households (around 400,000 households) struggled to pay their power bill in the past year. And that was before prices increased by an annual average of 11%. More >>
New Zealanders’ Favourite Shops Revealed
Thursday, 4 September 2025, 7:14 am | Consumer NZ
Consumer NZ digital journalist Kate Harvey said Stihl Shop and Macpac got the highest satisfaction ratings across the survey. Both received ratings of 94%. More >>
Consumer NZ Welcomes $2.25 Million Fine Against Jetstar
Monday, 1 September 2025, 10:59 am | Consumer NZ
According to the commission, Jetstar misled tens of thousands of consumers about their rights to compensation under the Civil Aviation Act 2023 and their rights to make a claim in the first place. More >>
Rising Cost Of Insurance Prompts Call For Action On Affordability And Climate Risks
Wednesday, 27 August 2025, 9:22 am | Consumer NZ
Consumer NZ’s report reveals that house insurance costs have risen by a staggering 916% since 2000, according to Stats NZ. Consumer calls for urgent action to prevent insurance becoming inaccessible for New Zealanders. More >>
25,000-Strong Petition For Supermarkets To Price It Right Adds Weight To Minister Willis’ Warning
Tuesday, 19 August 2025, 10:20 am | Consumer NZ
Consumer NZ chief executive, Jon Duffy, says handing over this petition is a significant milestone in the advocacy organisation’s fight for accurate supermarket pricing. More >>
Consumer NZ Is Stoked To Learn Surcharges Will Be Banned
Monday, 28 July 2025, 2:45 pm | Consumer NZ
We’ve been calling for surcharge regulation since 2017 and, recently, urged the Commerce Commission to consider an outright ban. Although surcharge guidelines were in place, they clearly weren’t working. More >>
Consumer NZ Reveals The Best And Worst Laundry Detergents
Thursday, 24 July 2025, 7:42 am | Consumer NZ
Two detergents ended up with an overall score of 27 out of 100 – the same score given to a wash with only water. Those two products were Shotz Laundry Liquid and EcoLiving Laundry Detergent Sheets with lavender scent. More >>
Price It Right: Consumer NZ Launches Campaign To Stop Misleading Supermarket Pricing
Tuesday, 22 July 2025, 8:37 am | Consumer NZ
Consumer NZ has launched a new campaign – Price it right – calling on the government to crack down on misleading supermarket pricing practices that are costing shoppers tens of millions of dollars a year across Aotearoa. More >>
11 Sunscreens Sold In New Zealand Didn’t Meet SPF Claims, As Revealed By An Australian Test
Thursday, 12 June 2025, 11:13 am | Consumer NZ
Consumer NZ research and test writer Belinda Castles says consumers expect sunscreens to protect them. But Castles isn’t surprised the protection falls short of what’s claimed on the bottle. More >>
The Sale Of A Top-Rated Power Company Signals A Shrinking Market
Wednesday, 4 June 2025, 7:54 am | Consumer NZ
Flick Electric has been rated New Zealand’s top power company in Consumer NZ’s latest energy retailer survey — coinciding with its sale to gentailer, Meridian. More >>
New Zealanders Have Rising Concerns About Insurance Costs As Financial Pressures Mount
Thursday, 29 May 2025, 7:28 am | Consumer NZ
New insights reveal insurance is a growing financial burden for New Zealand households, as trust in the industry dips and climate pressures loom. Insurance has jumped to the fourth most significant financial pressure for households, behind housing, food ... More >>
Consumer NZ Finds Some Car Insurance Premiums Have Almost Doubled Since 2023
Thursday, 15 May 2025, 7:10 am | Consumer NZ
Consumer's survey found young males will pay more in car insurance premiums than older people or young females. And older females could pay more than older males – depending on the insurer. More >>
Smaller Banks Pack A Punch: Consumer's Best And Worst Banks In 2025
Wednesday, 14 May 2025, 10:25 am | Consumer NZ
The Co-operative Bank has taken out the top spot in Consumer’s latest banking satisfaction survey, earning a customer satisfaction score of 77%. At the other end of the scale, ANZ – the country’s largest bank – scored just 57%. The average satisfaction ... More >>
Consumer NZ’s Annual KiwiSaver Survey Reveals Satisfaction Rising But Questions Remain
Tuesday, 6 May 2025, 8:42 am | Consumer NZ
Results from the nationally representative annual KiwiSaver satisfaction survey highlight the strengths and weaknesses of different retirement savings scheme providers. More >>
Despite Low Confidence In Government Efforts, People Want Urgent Action To Lower Grocery Bills
Thursday, 24 April 2025, 8:06 am | Consumer NZ
Consumer’s NZ Grocery Survey, carried out in mid-April, reveals a strong public appetite for government action to improve access to affordable food. Many respondents called for clear and effective intervention by the government, while also expressing ... More >>
Watch Out For Public Holiday Surcharges On Easter Sunday
Wednesday, 16 April 2025, 12:06 pm | Consumer NZ
Jessica Walker, acting head of research and advocacy at Consumer, says the cost-of-living pinch isn’t going to stop people from heading out for an Easter treat over the break, and she wants consumers to know when they can reasonably expect to pay surcharges. More >>
