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Consumer NZ - Latest News [Page 10]
Consumer NZ: New Zealanders Getting A Raw Deal When It Comes To Gift Cards
Friday, 27 August 2021, 7:15 am | Consumer NZ
New Zealand consumers have less time to redeem their gift cards than Australians, even when bought from a company operating on both sides of the Tasman. Australian law requires gift cards to be valid for a minimum of three years, but there are currently ... More >>
Consumer NZ: Younger Consumers More Focused On Right To Repair
Thursday, 26 August 2021, 6:33 am | Consumer NZ
New Zealanders under 45 years old are more likely to have had broken appliances repaired – compared to those aged 45 or over according to new research from Consumer NZ. Forty percent of New Zealanders aged from 18 to 44 years old reported having ... More >>
Consumer NZ’s Crowdfunding Campaign Means More Sunscreens Will Be Tested This Summer
Tuesday, 24 August 2021, 6:43 am | Consumer NZ
Consumer NZ would like to thank all 1177 generous donors who contributed to itseight-week crowdfundingcampaign to test more sunscreens. The generosity of New Zealanders means the public will have access to more independent sunscreen results. The effort ... More >>
Supermarket Inquiry Confirms Consumers Paying Too Much
Thursday, 29 July 2021, 10:16 am | Consumer NZ
Consumer NZ is welcoming the recommendations in the Commerce Commission’s draft report on the supermarket industry. Consumer NZ chief executive Jon Duffy said the report confirms consumers aren’t getting a fair deal and stores are making excess ... More >>
Kmart’s Anko Window Vacuum Sucks, For All The Wrong Reasons
Thursday, 8 July 2021, 5:56 am | Consumer NZ
Consumer NZ trialled Kmart’s Anko window vacuum but found it didn't do a great job of combating condensation. Retailing for $35, the Anko window vacuum is a quarter of the price of popular window cleaners from Karcher but is weak and ineffective ... More >>
ASB KiwiSaver Ranks Last For Customer Satisfaction, Consumer NZ Survey Finds
Thursday, 1 July 2021, 6:05 am | Consumer NZ
Consumer NZ's annual KiwiSaver satisfaction survey has found ASB last-placed for customer satisfaction. Just 43% of ASB customers were happy with the service they were getting. Consumer NZ chief executive Jon Duffy said ASB’s score was significantly ... More >>
Bank Complaints On The Rise, Consumer NZ’s Survey Shows
Thursday, 17 June 2021, 6:01 am | Consumer NZ
Nearly one in five Kiwis had a problem with their bank in the past year, Consumer NZ’s latest satisfaction survey finds. Consumer NZ chief executive Jon Duffy said the number of bank customers reporting problems had jumped to 18%, up from 11% in ... More >>
Best And Worst Power Companies Revealed In Consumer NZ Survey
Thursday, 3 June 2021, 6:33 am | Consumer NZ
Contact Energy has been rated as the worst performer in Consumer NZ’s latest electricity satisfaction survey. Its website boasts making "electricity easy and efficient, with competitive rates, friendly local service and flexible payment options”, but ... More >>
$63 Million Fraud Committed By Sunscreen Test Lab
Tuesday, 11 May 2021, 9:51 am | Consumer NZ
The owner of a US lab that tested sunscreen products sold in New Zealand has pleaded guilty to falsifying results. Last week, the owner of New York-based AMA Laboratories admitted defrauding customers and causing sunscreens to be marketed on the basis ... More >>
Consumer NZ Introduces Repairability Scores For Mobile Phones
Monday, 10 May 2021, 12:24 pm | Consumer NZ
Consumer NZ is introducing repairability scores for mobile phones to help consumers choose products that can be easily fixed. The scores are from the French government’s repairability index. Each score is calculated from five criteria: whether repair ... More >>
Consumer NZ Lodges Complaint About SPF Claims For Seven Sunscreens
Tuesday, 27 April 2021, 11:39 am | Consumer NZ
Consumer NZ has requested the Commerce Commission investigate sun protection claims for seven sunscreens. The products failed to meet their SPF claims and three also failed to meet their broad-spectrum claims in Consumer NZ’s tests. The seven products ... More >>
Rubbish At Recycling – New Zealand Ranks Second To Last In International Packaging Recyclability Trial
Friday, 23 April 2021, 1:06 pm | Consumer NZ
The results are in and it seems New Zealand clean green image isn’t so squeaky clean when it comes to recycling packaging. Consumer organisations, including Consumer NZ, from nine countries assessed packaging recyclability and labelling of 11 popular ... More >>
NZ Households Could Save $388 On Average By Switching Energy Plans
Wednesday, 21 April 2021, 9:20 am | Consumer NZ
With power prices expected to rise this winter, now is the time to check you're on the right plan for your household, using the energy-comparison site Powerswitch. Powerswitch by Consumer NZ provides New Zealanders with a free and independent electricity ... More >>
Two More Sunscreens Fail To Meet SPF Claims
Thursday, 8 April 2021, 2:41 pm | Consumer NZ
Consumer NZ has found two more sunscreens have failed to meet their SPF claims, with one also failing to meet broad-spectrum requirements. In 2020, Consumer NZ tested 10 sunscreens and found only five were up to standard. Consumer NZ chief executive ... More >>
Sunscreen Bill Highlights Need For Mandatory Standard
Friday, 12 March 2021, 11:02 am | Consumer NZ
The Sunscreen (Product Safety Standard) Bill, pulled from yesterday’s ballot, highlights the need for better regulation and could provide an opportunity to make sunscreen testing mandatory, Consumer NZ says. The private member’s bill was put ... More >>
Consumer NZ: Your Rights To Refunds For Cancelled Events
Thursday, 4 March 2021, 9:59 am | Consumer NZ
With Auckland at level 3 and the rest of the country at level 2, some consumers may have tickets to concerts and other events that have now been cancelled. "Covid-19 has created uncertainty about events. Where shows need to be cancelled or postponed ... More >>
Review Of The Retirement Villages Act Is Overdue
Thursday, 25 February 2021, 4:11 pm | Consumer NZ
Consumer NZ is backing recommendations by the Retirement Commissioner to review the Retirement Villages Act and ensure better protection for residents. Ahead of tomorrow’s deadline for feedback, Consumer NZ has made a submission on the retirement ... More >>
Consumer NZ Calls Out Unfair Terms In Retirement Village Contracts
Tuesday, 2 February 2021, 7:42 am | Consumer NZ
Consumer NZ wants an overhaul of retirement village regulations to protect residents from unfair terms. Consumer NZ chief executive Jon Duffy said its review of retirement village contracts found terms that unfairly favour the village and risk leaving residents ... More >>
Consumer NZ Finds The Instachill Evaporative Cooler To Be A Stone-cold Failure
Friday, 22 January 2021, 3:55 pm | Consumer NZ
A Consumer NZ trial of the Instachill Evaporative Cooler has found it to be effectively useless in the New Zealand climate. The evaporative cooler sells for as high as $889 and claims to be able to replace air conditioning, saving consumers with a unit 'up ... More >>
Consumer NZ’s Bad Taste Food Awards Winners Announced
Monday, 30 November 2020, 8:26 am | Consumer NZ
Consumer NZ today announced the “winners” of its 2020 Bad Taste Food Awards. The annual Consumer NZ awards highlight the claims food manufacturers use to promote their products as being better choices than they really are. Consumer NZ chief executive ... More >>
