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Consumer NZ - Latest News [Page 13]
$63 Million Fraud Committed By Sunscreen Test Lab
Tuesday, 11 May 2021, 9:51 am | Consumer NZ
The owner of a US lab that tested sunscreen products sold in New Zealand has pleaded guilty to falsifying results. Last week, the owner of New York-based AMA Laboratories admitted defrauding customers and causing sunscreens to be marketed on the basis ... More >>
Consumer NZ Introduces Repairability Scores For Mobile Phones
Monday, 10 May 2021, 12:24 pm | Consumer NZ
Consumer NZ is introducing repairability scores for mobile phones to help consumers choose products that can be easily fixed. The scores are from the French government’s repairability index. Each score is calculated from five criteria: whether repair ... More >>
Consumer NZ Lodges Complaint About SPF Claims For Seven Sunscreens
Tuesday, 27 April 2021, 11:39 am | Consumer NZ
Consumer NZ has requested the Commerce Commission investigate sun protection claims for seven sunscreens. The products failed to meet their SPF claims and three also failed to meet their broad-spectrum claims in Consumer NZ’s tests. The seven products ... More >>
Rubbish At Recycling – New Zealand Ranks Second To Last In International Packaging Recyclability Trial
Friday, 23 April 2021, 1:06 pm | Consumer NZ
The results are in and it seems New Zealand clean green image isn’t so squeaky clean when it comes to recycling packaging. Consumer organisations, including Consumer NZ, from nine countries assessed packaging recyclability and labelling of 11 popular ... More >>
NZ Households Could Save $388 On Average By Switching Energy Plans
Wednesday, 21 April 2021, 9:20 am | Consumer NZ
With power prices expected to rise this winter, now is the time to check you're on the right plan for your household, using the energy-comparison site Powerswitch. Powerswitch by Consumer NZ provides New Zealanders with a free and independent electricity ... More >>
Two More Sunscreens Fail To Meet SPF Claims
Thursday, 8 April 2021, 2:41 pm | Consumer NZ
Consumer NZ has found two more sunscreens have failed to meet their SPF claims, with one also failing to meet broad-spectrum requirements. In 2020, Consumer NZ tested 10 sunscreens and found only five were up to standard. Consumer NZ chief executive ... More >>
Sunscreen Bill Highlights Need For Mandatory Standard
Friday, 12 March 2021, 11:02 am | Consumer NZ
The Sunscreen (Product Safety Standard) Bill, pulled from yesterday’s ballot, highlights the need for better regulation and could provide an opportunity to make sunscreen testing mandatory, Consumer NZ says. The private member’s bill was put ... More >>
Consumer NZ: Your Rights To Refunds For Cancelled Events
Thursday, 4 March 2021, 9:59 am | Consumer NZ
With Auckland at level 3 and the rest of the country at level 2, some consumers may have tickets to concerts and other events that have now been cancelled. "Covid-19 has created uncertainty about events. Where shows need to be cancelled or postponed ... More >>
Review Of The Retirement Villages Act Is Overdue
Thursday, 25 February 2021, 4:11 pm | Consumer NZ
Consumer NZ is backing recommendations by the Retirement Commissioner to review the Retirement Villages Act and ensure better protection for residents. Ahead of tomorrow’s deadline for feedback, Consumer NZ has made a submission on the retirement ... More >>
Consumer NZ Calls Out Unfair Terms In Retirement Village Contracts
Tuesday, 2 February 2021, 7:42 am | Consumer NZ
Consumer NZ wants an overhaul of retirement village regulations to protect residents from unfair terms. Consumer NZ chief executive Jon Duffy said its review of retirement village contracts found terms that unfairly favour the village and risk leaving residents ... More >>
Consumer NZ Finds The Instachill Evaporative Cooler To Be A Stone-cold Failure
Friday, 22 January 2021, 3:55 pm | Consumer NZ
A Consumer NZ trial of the Instachill Evaporative Cooler has found it to be effectively useless in the New Zealand climate. The evaporative cooler sells for as high as $889 and claims to be able to replace air conditioning, saving consumers with a unit 'up ... More >>
Consumer NZ’s Bad Taste Food Awards Winners Announced
Monday, 30 November 2020, 8:26 am | Consumer NZ
Consumer NZ today announced the “winners” of its 2020 Bad Taste Food Awards. The annual Consumer NZ awards highlight the claims food manufacturers use to promote their products as being better choices than they really are. Consumer NZ chief executive ... More >>
Consumer NZ Lodges Complaint Against Airbnb And Bachcare
Tuesday, 24 November 2020, 8:23 am | Consumer NZ
Consumer NZ today lodged a complaint with the Commerce Commission, requesting it take court action against accommodation booking sites Airbnb and Bachcare for their use of unfair cancellation terms. Consumer NZ chief executive Jon Duffy said the ... More >>
Consumer NZ Welcomes Supermarket Investigation
Tuesday, 17 November 2020, 9:17 am | Consumer NZ
Consumer NZ is welcoming the government’s announcement the supermarket industry will be investigated in a market study to be done by the Commerce Commission. Consumer NZ chief executive Jon Duffy said his organisation had been campaigning ... More >>
Consumers Paying Millions Too Much For Mobile Phone Plans
Thursday, 17 September 2020, 12:34 pm | Consumer NZ
Telcos are earning millions of dollars in extra revenue from selling mobile phone plans that don’t meet customers’ needs. Consumer NZ chief executive Jon Duffy said the mobile bill report, released today by the Commerce Commission, ... More >>
Consumer NZ Finds The Durability Of Stick Vacuum Cleaners Sucks
Thursday, 3 September 2020, 7:59 am | Consumer NZ
New research by Consumer NZ shows Kiwis are let down by how long their stick vacuum cleaners are lasting. Most people expect their stick vac to go for more than six years, but a third fail before then. “That’s double the failures reported for ... More >>
Supermarket 'Specials' Risk Misleading Shoppers, Consumer NZ Says
Wednesday, 5 August 2020, 7:23 am | Consumer NZ
Consumer NZ’s latest supermarket survey found products can be on “special” so often shoppers risk being misled about the savings they’re getting. Consumer NZ chief executive Jon Duffy said price promotions had become so common that shoppers ... More >>
Consumer NZ Survey Reveals Best And Worst Power Companies
Wednesday, 17 June 2020, 10:13 am | Consumer NZ
Trustpower rated as the worst performer in Consumer NZ’s latest survey of satisfaction with power companies. Consumer NZ chief executive Jon Duffy said its annual survey found just 43 percent of Trustpower customers were happy with the ... More >>
Fast-track Needed For Flight Refund Rules
Tuesday, 9 June 2020, 5:26 pm | Consumer NZ
Consumer NZ wants law changes fast-tracked after Air New Zealand has dug in its heels on giving passengers refunds for cancelled flights. Consumer NZ chief executive Jon Duffy said the organisation met with Air New Zealand today to discuss the airline ... More >>
Consumer NZ Calls Out Air New Zealand Over Refund Practices
Monday, 18 May 2020, 8:50 am | Consumer NZ
Consumer NZ today lodged a Fair Trading Act complaint with the Commerce Commission (PDF 183KB) about Air New Zealand. The complaint calls on the commission to investigate Air New Zealand’s refusal to provide refunds on all cancelled US flights. Consumer ... More >>
