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Consumer NZ - Latest News [Page 12]
Shocking Stuff: Consumers In Lower Income Areas Paying More For Power
Sunday, 19 September 2021, 5:54 am | Consumer NZ
Analysis from Consumer NZ and Powerswitch has found major differences in electricity pricing depending on where you live, with those in lower income areas being hit the hardest. Those who live in Kerikeri, for example, are charged 40% more on average ... More >>
Consumer NZ launches Utua atu to help vulnerable consumers
Thursday, 16 September 2021, 8:47 am | Consumer NZ
Consumer NZ is excited to announce its Utua atu initiative . The scheme, which means pay it forward in te reo Māori, lets people and organisations donate Consumer NZ memberships to vulnerable consumers who wouldn’t otherwise be able to use the not-for-profit’s ... More >>
Consumer NZ lodges complaint over retirement villages’ care
Wednesday, 15 September 2021, 1:28 pm | Consumer NZ
Consumer NZ lodged a complaint today with the Commerce Commission, asking it to investigate retirement villages’ aged care claims. A major selling point for many retirement villages is the rest home facilities they provide if a resident can no ... More >>
Recyclable ‘in theory’ doesn’t cut it – Consumer NZ
Tuesday, 14 September 2021, 11:11 am | Consumer NZ
The Commerce Commission has warned a takeaway coffee cup manufacturer for misleading consumers by claiming its hot drink cups are 100 percent recyclable. What’s interesting here is that, in theory, the cups are fully recyclable. But they just can’t be ... More >>
More than 50% of telco customers report problems
Tuesday, 14 September 2021, 9:18 am | Consumer NZ
Telcos are struggling to deliver the quality of service consumers expect, with 56% of internet customers reporting problems in the past two years. Results of a survey by Consumer NZ and the Commerce Commission show many customers also battle to get ... More >>
Three Out Of Five Property Owners Could Not Afford To Buy Their Home At Its Current Value
Tuesday, 7 September 2021, 6:21 am | Consumer NZ
Consumer NZ’s Sentiment Tracker has found three out of five property owners would be priced out of the property they own if they had to purchase it at its current valuation. Those aged 60-69 were least likely to be able to afford to buy the property ... More >>
Consumer NZ: New Zealanders Getting A Raw Deal When It Comes To Gift Cards
Friday, 27 August 2021, 7:15 am | Consumer NZ
New Zealand consumers have less time to redeem their gift cards than Australians, even when bought from a company operating on both sides of the Tasman. Australian law requires gift cards to be valid for a minimum of three years, but there are currently ... More >>
Consumer NZ: Younger Consumers More Focused On Right To Repair
Thursday, 26 August 2021, 6:33 am | Consumer NZ
New Zealanders under 45 years old are more likely to have had broken appliances repaired – compared to those aged 45 or over according to new research from Consumer NZ. Forty percent of New Zealanders aged from 18 to 44 years old reported having ... More >>
Consumer NZ’s Crowdfunding Campaign Means More Sunscreens Will Be Tested This Summer
Tuesday, 24 August 2021, 6:43 am | Consumer NZ
Consumer NZ would like to thank all 1177 generous donors who contributed to itseight-week crowdfundingcampaign to test more sunscreens. The generosity of New Zealanders means the public will have access to more independent sunscreen results. The effort ... More >>
Supermarket Inquiry Confirms Consumers Paying Too Much
Thursday, 29 July 2021, 10:16 am | Consumer NZ
Consumer NZ is welcoming the recommendations in the Commerce Commission’s draft report on the supermarket industry. Consumer NZ chief executive Jon Duffy said the report confirms consumers aren’t getting a fair deal and stores are making excess ... More >>
Kmart’s Anko Window Vacuum Sucks, For All The Wrong Reasons
Thursday, 8 July 2021, 5:56 am | Consumer NZ
Consumer NZ trialled Kmart’s Anko window vacuum but found it didn't do a great job of combating condensation. Retailing for $35, the Anko window vacuum is a quarter of the price of popular window cleaners from Karcher but is weak and ineffective ... More >>
ASB KiwiSaver Ranks Last For Customer Satisfaction, Consumer NZ Survey Finds
Thursday, 1 July 2021, 6:05 am | Consumer NZ
Consumer NZ's annual KiwiSaver satisfaction survey has found ASB last-placed for customer satisfaction. Just 43% of ASB customers were happy with the service they were getting. Consumer NZ chief executive Jon Duffy said ASB’s score was significantly ... More >>
Bank Complaints On The Rise, Consumer NZ’s Survey Shows
Thursday, 17 June 2021, 6:01 am | Consumer NZ
Nearly one in five Kiwis had a problem with their bank in the past year, Consumer NZ’s latest satisfaction survey finds. Consumer NZ chief executive Jon Duffy said the number of bank customers reporting problems had jumped to 18%, up from 11% in ... More >>
Best And Worst Power Companies Revealed In Consumer NZ Survey
Thursday, 3 June 2021, 6:33 am | Consumer NZ
Contact Energy has been rated as the worst performer in Consumer NZ’s latest electricity satisfaction survey. Its website boasts making "electricity easy and efficient, with competitive rates, friendly local service and flexible payment options”, but ... More >>
$63 Million Fraud Committed By Sunscreen Test Lab
Tuesday, 11 May 2021, 9:51 am | Consumer NZ
The owner of a US lab that tested sunscreen products sold in New Zealand has pleaded guilty to falsifying results. Last week, the owner of New York-based AMA Laboratories admitted defrauding customers and causing sunscreens to be marketed on the basis ... More >>
Consumer NZ Introduces Repairability Scores For Mobile Phones
Monday, 10 May 2021, 12:24 pm | Consumer NZ
Consumer NZ is introducing repairability scores for mobile phones to help consumers choose products that can be easily fixed. The scores are from the French government’s repairability index. Each score is calculated from five criteria: whether repair ... More >>
Consumer NZ Lodges Complaint About SPF Claims For Seven Sunscreens
Tuesday, 27 April 2021, 11:39 am | Consumer NZ
Consumer NZ has requested the Commerce Commission investigate sun protection claims for seven sunscreens. The products failed to meet their SPF claims and three also failed to meet their broad-spectrum claims in Consumer NZ’s tests. The seven products ... More >>
Rubbish At Recycling – New Zealand Ranks Second To Last In International Packaging Recyclability Trial
Friday, 23 April 2021, 1:06 pm | Consumer NZ
The results are in and it seems New Zealand clean green image isn’t so squeaky clean when it comes to recycling packaging. Consumer organisations, including Consumer NZ, from nine countries assessed packaging recyclability and labelling of 11 popular ... More >>
NZ Households Could Save $388 On Average By Switching Energy Plans
Wednesday, 21 April 2021, 9:20 am | Consumer NZ
With power prices expected to rise this winter, now is the time to check you're on the right plan for your household, using the energy-comparison site Powerswitch. Powerswitch by Consumer NZ provides New Zealanders with a free and independent electricity ... More >>
Two More Sunscreens Fail To Meet SPF Claims
Thursday, 8 April 2021, 2:41 pm | Consumer NZ
Consumer NZ has found two more sunscreens have failed to meet their SPF claims, with one also failing to meet broad-spectrum requirements. In 2020, Consumer NZ tested 10 sunscreens and found only five were up to standard. Consumer NZ chief executive ... More >>
