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Consumer NZ - Latest News [Page 7]
Consumer NZ: Almost 90% Of New Zealanders Adopt More Mindful Shopping Habits Amongst Cost Of Living And Climate Concerns
Monday, 22 May 2023, 6:19 am | Consumer NZ
Climate worries rising sharply Consumer NZ’s latest Sentiment Tracker data highlights a recent spike in concern about the effects of climate change. “Our latest data shows an increase in the number of New Zealanders who are very concerned about climate ... More >>
Consumer NZ: Trust In Banks Diving Sharply Amid Soaring Profit Announcements
Friday, 12 May 2023, 10:44 am | Consumer NZ
New research from Consumer NZ has found that trust in banks is dipping, with 39% of New Zealanders stating they do not trust the banks. This is the highest level of distrust since Consumer began tracking sentiment in June 2021. Banking customers ... More >>
Consumer NZ Warning About Dodgy Car Finance Deals
Tuesday, 9 May 2023, 10:39 am | Consumer NZ
After receiving a complaint from a Wellingtonian who unwittingly signed up for a $30,000 Go Car Finance loan for a car worth $7000, Consumer NZ is warning buyers about just how easy it is to get ripped off. “In our view, both the dealer and ... More >>
Smaller Banks Are Outperforming Larger Players When It Comes To Customer Satisfaction
Wednesday, 19 April 2023, 10:00 am | Consumer NZ
The results of Consumer NZ’s banking satisfaction survey are in, and yet again the smaller players are outperforming the big banks when it comes to customer service and satisfaction. “Overall customer satisfaction levels at The Co-operative Bank ... More >>
So-called Supermarket ‘Specials’ Uncovered
Thursday, 6 April 2023, 10:32 am | Consumer NZ
Consumer NZ received over 300 examples of dodgy supermarket specials from eagle-eyed shoppers as part of its campaign to clean up supermarket pricing. Among the examples were: 78 ‘specials’ which, on closer inspection, were not an opportunity to save ... More >>
Consumer NZ Finds Supermarket Aisles Awash With Dubious Green Claims
Tuesday, 28 March 2023, 7:34 pm | Consumer NZ
A Consumer NZ investigation into the green claims on a basket of supermarket goods has found greenwashing claims are rife in Aotearoa. Consumer’s shopping basket included a ‘planet conscious’ air freshener, ‘industrial compostable’ teabags, ... More >>
Ultra-processed Foods Pack A Sodium Punch
Tuesday, 14 March 2023, 12:26 pm | Consumer NZ
Consumer NZ has looked at the nutrition content of six foods, from whole to ultra-processed, and found the sodium content of ultra-processed foods can be staggering. “New Zealand’s supermarket shelves are bulging with ultra-processed products, which are convenient, ... More >>
Consumer NZ – New Zealand Renters Are Now More Concerned About Paying For Food Than Rent
Tuesday, 14 March 2023, 6:07 am | Consumer NZ
Consumer NZ’s nationally representative research has found that most renters are now more concerned about putting food on the table than paying for a roof over their heads. “Food prices are up 12% year on year, the highest increase since 1989. Food ... More >>
Consumer NZ Reveals Who Is Top Of The Shops
Thursday, 9 March 2023, 6:02 am | Consumer NZ
Consumer NZ has revealed the results from its latest retailer survey and which stores have won its People's Choice award. The winners are: 100% Appliances Heathcote Appliances Mitre 10 Apple Store 2degrees Store Gemma Rasmussen, head of research and advocacy, ... More >>
Buyer Beware - Hybrid And Plug-in Hybrid Electric Vehicles Fail To Meet Fuel Efficiency Claims
Wednesday, 8 March 2023, 6:32 am | Consumer NZ
A Consumer NZ trial has found ‘real life’ driving of hybrid and plug-in hybrid electric vehicles (PHEVs) runs up larger-than-expected fuel bills. The trial found, when measured at the pump, PHEVs used on average 73% more fuel than the manufacturers’ ... More >>
Consumer NZ: TV Shop Customers Beware
Wednesday, 1 March 2023, 1:47 pm | Consumer NZ
Following a trial of two TV Shop products, Consumer NZ is urging potential customers to beware. The advertising may be convincing, with freebies on offer and glowing customer reviews, but the watchdog’s trial found the TV Shop products undeserving ... More >>
Consumer NZ Lodges Cook Strait Ferries Complaint With The Commerce Commission
Monday, 27 February 2023, 3:50 pm | Consumer NZ
Consumer NZ has lodged a complaint with the Commerce Commission, alleging Interislander and Bluebridge are misleading passengers about their rights. The watchdog believes the Cook Strait ferry operators are failing to meet their obligations under the Consumer ... More >>
Consumer NZ: Our Cook Strait Ferry Operators Need To Up Their Game
Thursday, 23 February 2023, 2:39 pm | Consumer NZ
Consumer NZ is calling out our Cook Strait ferry operators for their customer service failures. “Many people across the country continue to experience travel woes,” said Jon Duffy, Consumer NZ chief executive. “From delayed and cancelled flights ... More >>
Affected By Cyclone Gabrielle? Know Your Rights
Tuesday, 21 February 2023, 11:15 am | Consumer NZ
Consumer NZ has produced advice for people impacted by the recent cyclone. “Like everyone else, we were shocked and saddened to see the devastation caused by Cyclone Gabrielle,” said Rebecca Styles, Consumer NZ’s research team leader. “As people ... More >>
Consumer NZ: Watch Out For Second-rate Sunnies
Friday, 10 February 2023, 6:22 am | Consumer NZ
Consumer NZ is urging New Zealanders to shop carefully for sunglasses after its testing revealed top price doesn’t always mean top-level protection. Sunglasses are not regulated in New Zealand, so the watchdog tested sunnies against the Australian ... More >>
Consumer NZ: Affected By Flooding? Know Your Rights
Tuesday, 31 January 2023, 6:50 am | Consumer NZ
Consumer NZ has produced concrete advice for people impacted by the recent and ongoing weather events. “The effects of the devastating flooding will be varied and wide-reaching,” said Jon Duffy, Consumer NZ’s chief executive. “We want to help people understand ... More >>
Kmart Saucepan: Top Of The Pots
Wednesday, 25 January 2023, 7:17 pm | Consumer NZ
Consumer NZ testing has found, yet again, that splurging on a top-priced product does not guarantee better results than opting for a savvy budget buy. The not-for-profit recently tested 13 saucepans and the results were astonishing. The two top-scoring ... More >>
Consumer NZ: So-called Supermarket ‘Specials’ Uncovered
Thursday, 19 January 2023, 6:18 am | Consumer NZ
Shoppers from around the country have been sending Consumer NZ examples of dodgy or confusing supermarket specials, in response to its campaign which puts the spotlight on supermarket pricing and promotion strategies. Among the examples shared was a ... More >>
Customers In HelloFresh Hell
Tuesday, 17 January 2023, 6:29 am | Consumer NZ
HelloFresh customers are fed-up with being charged for meal kit boxes they opted to skip. This issue first cropped up more than three years ago. “This is an ongoing issue for some HelloFresh customers,” said Caitlin Cherry, Consumer NZ Head of ... More >>
Use – Don’t Lose – Your Gift Card Credit
Thursday, 5 January 2023, 7:11 am | Consumer NZ
Consumer NZ is urging New Zealanders to check the expiry dates on any gift cards they have received over the holiday season, so they don’t miss out on redeeming them. According to Consumer research, 24% of gift card holders end up stuck with ... More >>
