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Insurance and Financial Services Ombudsman - Latest News [Page 1]
Ombudsman Urges People To Follow Rules For Driving On Beaches
Wednesday, 13 March 2024, 9:51 am | Insurance and Financial Services Ombudsman
Consumers should take care to avoid circumstances that could result in an insurance claim, says the Insurance & Financial Services Ombudsman Karen Stevens. This comes after a driver lost his vehicle after driving into the sea to wash its underside. ... More >>
Be Careful When Taking ‘payment Holidays’ Over The Festive Season - Financial Ombudsman
Monday, 20 November 2023, 10:05 am | Insurance and Financial Services Ombudsman
As we head into the festive season, many people may be tempted to take up a ‘payment holiday’ on loans to help ease financial pressure. However, Financial Ombudsman, Susan Taylor, is reminding consumers they might just end up paying more in the long ... More >>
Severe Weather Warnings Prompt Insurance Warning
Tuesday, 12 July 2022, 5:41 pm | Insurance and Financial Services Ombudsman
With severe weather warnings issued in many areas of New Zealand, the Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, says now’s the time to be prepared. “Use your time now to minimise potential weather damage,” says ... More >>
IFSO Scheme Welcomes Commissioners Teresa Tepania-Ashton And Kendall Flutey
Friday, 12 June 2020, 9:06 am | Insurance and Financial Services Ombudsman
The Insurance & Financial Services Ombudsman Scheme is delighted to welcome new IFSO Scheme Commissioners: Māori Women’s Leadership Inc CEO, Teresa Tepania-Ashton, and Founder and CEO of financial literacy platform Banqer, Kendall Flutey. “Teresa ... More >>
COVID-19 (Coronavirus) And Travel: Contact Your Airline, Travel Agent And Insurer
Saturday, 7 March 2020, 5:26 pm | Insurance and Financial Services Ombudsman
Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, says check with your airline, your travel agent and your travel insurer before you cancel, change or make travel plans. “At the IFSO Scheme we’re receiving a lot of calls from ... More >>
IFSO Scheme releases 2019 Annual Report
Thursday, 12 September 2019, 9:20 am | Insurance and Financial Services Ombudsman
The IFSO Scheme Annual Report, released today, reveals a small increase in complaints (322, up from 320 the previous year) and a significant increase in complaint enquiries (3,805, up from 3,357 the previous year) in 2018-2019. More >>
Holiday season! Insurance tips for overseas trips
Wednesday, 19 December 2018, 4:13 pm | Insurance and Financial Services Ombudsman
With a record number of Kiwis now travelling overseas – New Zealanders took 2.9 million overseas trips in 2017 – having, and understanding, travel insurance is a must. More >>
Wellington Hosts a Major Ombudsman Conference
Monday, 21 May 2018, 10:23 am | Insurance and Financial Services Ombudsman
Over 100 Ombudsmen and staff will come together in Wellington this week for the biennial conference of the Australian and New Zealand Ombudsman Association (ANZOA). More >>
Contact your insurer before you clean up
Wednesday, 11 April 2018, 1:03 pm | Insurance and Financial Services Ombudsman
As wild weather continues, Insurance & Financial Services Ombudsman, Karen Stevens, says take preventative measures at home and on the roads, photograph any damage and contact your insurer before you clean up. More >>
Contact your insurer before you clean up
Wednesday, 11 April 2018, 1:01 pm | Insurance and Financial Services Ombudsman
As wild weather continues, Insurance & Financial Services Ombudsman, Karen Stevens, says take preventative measures at home and on the roads, photograph any damage and contact your insurer before you clean up. More >>
Uninsured drivers 10% of IFSO Scheme contacts
Wednesday, 4 April 2018, 2:04 pm | Insurance and Financial Services Ombudsman
Uninsured drivers 10% of IFSO Scheme contacts 4 April 2018 10% of all enquiries to the IFSO Scheme are from uninsured drivers who have been in car accidents. The IFSO Scheme has produced a consumer info sheet to explain the issues. “If you own ... More >>
Stay Safe and Insured Over the Easter Break
Wednesday, 28 March 2018, 9:43 am | Insurance and Financial Services Ombudsman
Insurance & Financial Services Ombudsman Karen Stevens is reminding Easter travellers to check their homes, cars and insurance policies before hitting the road. More >>
Summer Travel Checklist
Friday, 8 December 2017, 10:25 am | Insurance and Financial Services Ombudsman
8 December 2017- Unexpected disasters can interfere with travel plans, and that is what travel insurance is for – to cover you for the unexpected, says Insurance & Financial Services Ombudsman, Karen Stevens. More >>
22nd Annual Report released
Thursday, 21 September 2017, 9:28 am | Insurance and Financial Services Ombudsman
Complaints to the Insurance & Financial Services Ombudsman Scheme are the highest they have been in nearly 20 years, but this is not all bad news. More >>
Check your car before you travel
Thursday, 13 April 2017, 10:08 am | Insurance and Financial Services Ombudsman
Insurance & Financial Services Ombudsman Karen Stevens is reminding all Easter travellers to check their cars before hitting the road. More >>
Consumers still surprised by insurance excesses
Wednesday, 8 March 2017, 11:01 am | Insurance and Financial Services Ombudsman
Many people are still surprised by having to pay an excess on their insurance claim, says Insurance & Financial Services Ombudsman, Karen Stevens. More >>
Homeowners face insurance shortfalls after earthquakes
Thursday, 16 February 2017, 12:43 pm | Insurance and Financial Services Ombudsman
Growing concern about under-insured earthquake-damaged homes in the Kaikoura region is an acute reminder to check your house insurance policy to make sure you have enough cover. More >>
Waitangi weekend travellers: check your car and take care
Thursday, 2 February 2017, 12:27 pm | Insurance and Financial Services Ombudsman
“Driving carefully is the most important thing over Waitangi weekend,” says Insurance & Financial Services Ombudsman Karen Stevens. “But we also recommend taking the following steps to ensure you’re insured, if anything does go wrong.” More >>
Take stock before holiday season
Tuesday, 20 December 2016, 4:25 pm | Insurance and Financial Services Ombudsman
20 December 2016 It is smart to take stock before the holiday season, and take steps to ensure you are insured, should anything go wrong. More >>
First steps for making a claim for EQ damage (IFSO Scheme)
Thursday, 1 December 2016, 2:08 pm | Insurance and Financial Services Ombudsman
The aftermath of earthquakes can be even more stressful if people don’t know how to make an insurance claim or seek additional help, says Insurance & Financial Services Ombudsman, Karen Stevens. The IFSO Scheme has recommended steps for individuals, ... More >>
