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ServiceIQ
ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism, museums and wholesale sectors.
We're all about empowering and motivating people to provide great service. This helps businesses remain competitive and New Zealand to be internationally recognised as a great place to live or visit. It also gives people working in our industries valuable skills and knowledge along with nationally recognised qualifications.
ServiceIQ - Latest News [Page 2]
Employers and employees prefer on-job training
Wednesday, 2 October 2019, 1:30 pm | ServiceIQ
A new study from Research First shows that service sector on-job training arranged by industry training organisation ServiceIQ has high levels of satisfaction. More >>
Winning formula equals Holiday Park success
Thursday, 8 August 2019, 9:56 am | ServiceIQ
Living and breathing the ‘great training = winning visitor experience’ formula has seen Lake Tekapo Motels and Holiday Park chalk up another win: the ServiceIQ Holiday Park Visitor Experience 2019 award. It’s a well-deserved accolade, which ... More >>
Ambassador announced by ServiceIQ
Thursday, 30 May 2019, 6:05 pm | ServiceIQ
Auckland War Memorial Museum Visitor Host, Parai Parai, has been recognised as a ServiceIQ Ambassador. Parai received the honour at the awards event at the 2019 Museums Aotearoa annual conference. The award recognises Parai’s commitment and skills ... More >>
VET Reform needs to involve industry much more say ServiceIQ
Wednesday, 10 April 2019, 5:32 pm | ServiceIQ
ServiceIQ has released its submission on the Government’s vocational education and training (VET) system reform proposal. The submission, informed by many service sector employers and industry associations, agrees that there is room for improvement, ... More >>
Judging Panel Announced for ServiceIQ NZ Museums Award
Wednesday, 27 March 2019, 4:19 pm | Service IQ
The Service IQ New Zealand Museum Awards will be held at a ceremony in Te Papa on 22 May. Judging the awards this year is a distinguished group of experts from a wide range of national and regional museums and galleries, as well as universities and ... More >>
New Zealand service industry job growth set to continue
Wednesday, 27 March 2019, 9:40 am | ServiceIQ
Job opportunities in many of the country’s service sectors show no sign of slowing according to new regional economic updates released by ServiceIQ, Industry Training Organisation for tourism, travel, retail, retail supply chain, aviation, hospitality ... More >>
New recruits in hospitality get essential skills in weeks
Friday, 1 February 2019, 2:32 pm | ServiceIQ
Successful hospitality employers know that training and retaining great staff is essential for a successful and sustainable business. The challenge is how can those businesses who need to get staff up to speed quickly find a reliable way to do it. ... More >>
Online is on for fledgling travel agents going professional
Thursday, 31 January 2019, 5:46 pm | ServiceIQ
ServiceIQ is delighted to announce that new travel agents can now be assessed quickly and easily online to gain the industry’s professional qualification. Doing away with paperwork will also make it easy for users to complete the qualification at ... More >>
Top industry executive joins ServiceIQ
Tuesday, 8 January 2019, 12:01 pm | ServiceIQ
Top service industry executive Tony Laskey has been appointed as ServiceIQ’s new General Manager - Industry Engagement, from 4 February. More >>
New ServiceIQ Gateway Scholar Defies Gravity
Wednesday, 21 November 2018, 5:21 pm | ServiceIQ
Tia Warwick from Oxford in Canterbury is living proof that a ServiceIQ Gateway programme gives secondary students the grounding they need to lift-off into a career they’re passionate about. More >>
New Skydiving Diploma drops out of the blue
Tuesday, 16 October 2018, 11:07 am | Service IQ
It’s landed safely! NZQA has approved a new qualification that will help people who enjoy jumping out of planes into mid-air, make the leap into an exciting commercial career. More >>
Service industry workforce development revs up
Thursday, 13 September 2018, 3:57 pm | Service IQ
Last year, ServiceIQ launched at Parliament a series of Regional Roadmaps to help address a looming skills shortage in New Zealand’s retail, hospitality, aviation, travel, tourism and museum industries. More >>
Wellington Apprentice Chef tastes victory
Wednesday, 15 August 2018, 6:31 pm | ServiceIQ
Following an intense ninety-minute cook-off at the NZ Hospitality Championships in Auckland on the weekend, Wellington’s Liam Wilkie has been awarded the prestigious ServiceIQ Champion Apprentice Chef title... More >>
ServiceIQ - Chief Executive appointment
Tuesday, 14 August 2018, 3:53 pm | Service IQ
ServiceIQ Board Chair Rick Christie has confirmed the appointment of Andrew McSweeney as its new Chief Executive. ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism and museums sectors. More >>
Tasty new course on the school menu
Thursday, 9 August 2018, 4:17 pm | Service IQ
The new canapé creation course offered by ServiceIQ is a great way to introduce cookery students to the exciting world of catering. The fun starter will help give culinary students confidence and inspiration to take an even greater interest in ... More >>
ServiceIQ’s CEO to depart
Monday, 21 May 2018, 12:17 pm | ServiceIQ
After five years leading the organisation, ServiceIQ Chief Executive Dean Minchington has decided to pursue fresh challenges. More >>
Hong Kong’s biggest training provider signs NZ agreement
Monday, 14 May 2018, 4:00 pm | ServiceIQ
New Zealand Industry Training Organisation ServiceIQ’s Chief Executive Dean Minchington has signed a MOU with the Vocational Training Council (VTC) of Hong Kong. More >>
Premiere cooking competition launches careers
Tuesday, 20 March 2018, 5:41 pm | ServiceIQ
For the first time, the National Secondary Schools Culinary Challenge (NSSCC), the country’s premiere cooking competition for up-coming chefs, is offering a whole lot more than a prize for just a few. More >>
MPs get critical skills shortage insights
Monday, 5 March 2018, 4:25 pm | ServiceIQ
New Zealand is suffering from critical skills shortages. Change needs to happen, and happen quickly. To help politicians advance this goal, every Member of Parliament has been sent a set of valuable documents that articulate how to tackle this urgent ... More >>
ServiceIQ launches new blended online learning for schools
Thursday, 7 December 2017, 6:28 pm | Service IQ
ServiceIQ launches new blended online learning for schools Online learning is now more popular than ever. But paper still has its place. ServiceIQ has refreshed its hospitality products and is launching a mix of online and paper-based learning resources ... More >>
