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ServiceIQ
ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism, museums and wholesale sectors.
We're all about empowering and motivating people to provide great service. This helps businesses remain competitive and New Zealand to be internationally recognised as a great place to live or visit. It also gives people working in our industries valuable skills and knowledge along with nationally recognised qualifications.
ServiceIQ - Latest News [Page 3]
New guide gives service careers kick-start
Thursday, 2 November 2017, 3:57 pm | ServiceIQ
For the first time, a comprehensive new guide that introduces young Kiwis to the many career opportunities in New Zealand’s booming service industry has been published by ServiceIQ, Industry Training Organisation (ITO) for tourism and travel, retail ... More >>
Superior skills win gold for famous Dunedin Brewery
Wednesday, 25 October 2017, 2:23 pm | Service IQ
The very best service is on tap at one of Dunedin’s finest breweries. Top-rating Emerson’s Taproom has taken out the coveted ServiceIQ Excellence in Training and Staff Development Award at the glittering NZ Hospitality Awards 2017 event held in ... More >>
ServiceIQ on-job training qualifications are airborne
Thursday, 28 September 2017, 12:14 pm | ServiceIQ
ServiceIQ has successfully taken its workplace education programmes to an exciting new customer and market overseas. In September, the ITO for New Zealand’s aviation, hospitality and other service sectors, awarded internationally recognised qualifications ... More >>
TalentNZ: Start with skills but end with qualified
Wednesday, 27 September 2017, 5:13 pm | Service IQ
The open letter signed this week by 100 companies has been applauded by the industry training organisation for the nation’s booming service sectors, ServiceIQ. More >>
Supreme Service Wins Supreme Award for Service Stations
Friday, 8 September 2017, 4:25 pm | Service IQ
Abbin Peter from Z Energy in Christchurch has won the coveted ServiceIQ Up & Coming Retailer Award at the country’s 2017 Top Shop Awards held in Auckland last night. More >>
ServiceIQ Industry Training Award Winners
Thursday, 24 August 2017, 2:44 pm | Service IQ
The 2017 Got A Trade? Got It Made! Industry Training Awards, held at Parliament last night, showcased inspiring young people driven to make a big difference in their industry. Fifty of New Zealand's best and brightest young trainees and apprentices ... More >>
Minister launches “stunning” Service Sector Regional Plans
Thursday, 10 August 2017, 1:07 pm | Service IQ
Ten regions around the country now have Roadmaps and Plans for their service sectors, with four more on the way, thanks to industry training organisation ServiceIQ. Launched at Parliament, Associate Minister for Tertiary Education, Skills and Employment Hon ... More >>
Army Apprentice Chef wins major battle
Wednesday, 2 August 2017, 4:19 pm | ServiceIQ
Army Apprentice Chef wins major battle at New Zealand’s culinary awards to All that army training that taught him to remain calm under pressure must have helped up-coming chef Nicholas Todd to emerge victorious as the winner of the prestigious ... More >>
Marc Soper to judge New Zealand’s top care home cuisine
Tuesday, 25 July 2017, 12:20 pm | Service IQ
Marc Soper is used to creating sensational dishes for high-paying guests at the luxury Wharekauhau Country Estate in Wairarapa. Now, the multi-award winning executive chef, who was also crowned Chef of the Capital in both 2015 and 2016, is going to bring ... More >>
Finalists Announced for ServiceIQ Champion Apprentice Chef
Monday, 24 July 2017, 12:14 pm | ServiceIQ
From Auckland to Queenstown, eight great young chefs will feel the heat of the competition kitchen when they battle it out to win the coveted title of ServiceIQ Champion Apprentice Chef of the Year at the NZ Hospitality Championships in Auckland on Sunday 30 July. More >>
Skills shortage reaching crisis levels in service industry
Monday, 17 July 2017, 4:23 pm | ServiceIQ
There’s a skill shortage looming in the service industry that’s going to affect all New Zealanders, across all regions, and visitors to our country. More >>
FREE training for gaming staff offered by ServiceIQ
Friday, 30 June 2017, 2:09 pm | Service IQ
To help ensure safer gaming throughout New Zealand, ServiceIQ, Industry Training Organisation for the hospitality industry, together with Clubs New Zealand, is making its online training course free for staff working in bars and clubs that offer gaming. More >>
Silver lining to skills shortage
Monday, 22 May 2017, 2:58 pm | Service IQ
Now, six of New Zealand’s regions have solid data for decision making as well as some concrete actions to help solve the problem. ServiceIQ has released Regional Roadmaps and Action Plans for Northland, Bay of Plenty, Queenstown-Lakes and Otago ... More >>
$48 billion industry at risk
Wednesday, 3 May 2017, 11:30 pm | ServiceIQ
An industry that employs almost one in three New Zealanders is at risk. A new report on the service industry notes that ‘without these people our health and safety, and sense of national wellbeing, would be profoundly compromised.’ It also notes ... More >>
NZ on-job training qualifications take off in UAE
Tuesday, 14 March 2017, 2:34 pm | Service IQ
A new agreement between the Knowledge and Human Development Authority (KHDA) of Dubai and ServiceIQ Industry Training Organisation (ITO) is a game-changer for the recognition of qualifications between the two countries. This means students or trainees ... More >>
Raising a glass to top shelf cellar door skills
Wednesday, 22 February 2017, 3:52 pm | Service IQ
A new training assessment designed to recognise and reward high standards of customer service at New Zealand’s vineyard cellar doors will be welcomed by wineries around the country. ServiceIQ has introduced a new unit standard dedicated to cellar door ... More >>
ServiceIQ first training organisation to get ISO 9001
Monday, 13 February 2017, 2:20 pm | Service IQ
ServiceIQ first NZ industry training organisation to get ISO 9001 Globally-recognised international standard ISO 9001:2015 has been awarded to ServiceIQ, the country’s industry training organisation (ITO) for the service sectors of tourism, hospitality, ... More >>
Delaware North wins top hospitality award again
Monday, 17 October 2016, 12:54 pm | ServiceIQ
When you stop for coffee and a bite to eat at Wellington airport there’s a high chance you’ll be served by New Zealand’s top hospitality team. More >>
Service Sectors serve up a third of all Kiwi careers
Wednesday, 12 October 2016, 3:13 pm | Service IQ
Not only do the tourism, retail, hospitality, aviation and travel sectors provide vital services to New Zealanders and our visitors, combined, they also serve up some of the biggest opportunities for jobs and careers. More >>
Top aviation and hospitality “athletes” win gold
Tuesday, 4 October 2016, 11:06 am | Service IQ
Move over sports stars. On Sunday, New Zealand’s top trainees in aviation engineering, cookery and hospitality management battled national rivals to win the chance to compete against the best in the world at next year’s international WorldSkills championships, ... More >>
