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Consumer NZ - Latest News [Page 3]
Help Consumer NZ Clean Up Greenwashing
Friday, 15 March 2024, 10:28 am | Consumer NZ
Greenwashing is rife in New Zealand. Consumer wants your help gathering greenwashing examples to determine the scope of the problem. Almost half of New Zealanders (47%) find it difficult to tell the truthfulness of a product’s green claims, and three-quarters ... More >>
Retirement Village Operators In The Firing Line After Consumer NZ And RVResidents Complaints
Thursday, 29 February 2024, 9:03 am | Consumer NZ
Following complaints by Consumer NZ and the Retirement Village Residents Association of New Zealand (RVResidents), retirement village operators have come under fire from the Commerce Commission for their care claims and contract terms. “The Commission ... More >>
The Great Lapse - New Zealanders Are Being Squeezed Out Of House And Contents Insurance Due To Rising Premiums
Wednesday, 14 February 2024, 6:50 pm | Consumer NZ
More than two-thirds of respondents in Consumer NZ’s latest insurance satisfaction survey were concerned about the cost of house insurance, with 8% of homeowners letting their policy lapse due to high costs. “This continues a pattern we started to see ... More >>
5 Ways To Save Money In 2024
Thursday, 28 December 2023, 5:55 pm | Consumer NZ
Consumer NZ is sharing top tips to help New Zealanders hold onto more of their hard-earned dollars in 2024. As the cost-of-living squeeze continues to put pressure on New Zealand households, we're all adjusting our spending priorities and habits to see where we ... More >>
Five Tips For Shopping The 2023 Boxing Day Sales
Tuesday, 26 December 2023, 7:03 am | Consumer NZ
Consumer NZ shares 5 tips to help New Zealanders spend smarter and navigate the frantic marketing frenzy this Boxing Day. 1. Shop carefully The Consumer Guarantees Act (CGA) provides great consumer protection, but doesn’t require retailers to ... More >>
Best And Worst Mobile And Internet Providers
Wednesday, 13 December 2023, 10:59 am | Consumer NZ
Consumer NZ has surveyed the nation’s mobile and internet customers to gauge their satisfaction with their service providers. Skinny and Sky Broadband have come out on top of those respective categories. Mobile results It’s the eighth successive ... More >>
Don’t Waste Your Money On Gift Cards With Short Expiry Dates – Consumer NZ Reveals 2023’s Best And Worst Vouchers
Friday, 1 December 2023, 8:41 am | Consumer NZ
Consumer estimates New Zealanders collectively lose over $10 million on unspent gift cards every year,¹ and urges last-minute shoppers to research before gifting vouchers this season. Gemma Rasmussen, head of research and advocacy at Consumer ... More >>
Consumer NZ And Others Seek High Court Declaration That Z Energy Has Misled New Zealanders
Thursday, 30 November 2023, 7:12 am | Consumer NZ
Consumer NZ, the Environmental Law Initiative (ELI) and Lawyers for Climate Action New Zealand Inc (LCANZI) are seeking declarations from the High Court that Z Energy has breached the Fair Trading Act by misleading New Zealanders with its public messaging. ... More >>
Consumer NZ Study Finds Phony Black Friday Deals
Friday, 24 November 2023, 8:51 am | Consumer NZ
A Consumer NZ investigation into Black Friday sales at four big-box retailers has found that 77% of the products it tracked could have been purchased for the same price or less in the weeks prior to Black Friday. The non-profit tracked seven popular ... More >>
Stop The Surcharge Swindle
Thursday, 16 November 2023, 9:18 am | Consumer NZ
Consumer NZ is calling on New Zealanders to stand up to excessive surcharges on credit and debit card payments. The non-profit is on a mission to arm shoppers with information about what constitutes a reasonable surcharge. The Retail Payment System ... More >>
Don't Buy These Duds: 4 Kmart Products To Avoid
Thursday, 2 November 2023, 2:55 pm | Consumer NZ
Consumer NZ is sharing insights into four Kmart products to avoid. “Some Kmart products perform really well in our testing,” said James le Page, test content team leader at Consumer. “As well as being cheap, products under Kmart’s Anko ... More >>
Budget vs premium kettles – the price of repairability
Monday, 30 October 2023, 6:22 am | Consumer NZ
Consumer NZ stripped down two kettles with a whopping $374 price difference and found that, while they’re remarkably similar, one is much more likely to go the distance. Kettles are a staple appliance in most households. Whether you fork out ... More >>
Best quick brew for your buck? Consumer NZ finds price doesn’t always equate to quality when it comes to instant coffee
Friday, 27 October 2023, 6:09 am | Consumer NZ
Consumer staff have blind-taste tested nine instant coffee brands and found that higher price doesn't necessarily mean better taste – with a supermarket budget brand providing New Zealanders with the best at-home instant brew for their buck. ... More >>
Telco Providers Fail To Improve Their Billing Apps For The Second Year In A Row
Thursday, 26 October 2023, 6:03 am | Consumer NZ
Consumer NZ has reviewed the usefulness of mobile billing information for the second year in a row and is disappointed by the lack of progress made by New Zealand’s three Pay Monthly mobile providers. The Commerce Commission engaged Consumer to undertake ... More >>
Consumer NZ Finds Supermarket Loyalty Card 'Specials' Fail To Offer Genuinely Good Deals
Friday, 6 October 2023, 6:46 am | Consumer NZ
Consumer NZ has found many items marked with supermarket loyalty card discounts could be bought for a lower price at stores not using loyalty schemes. The watchdog analysed* the price of 48 products that had a Onecard or Clubcard discount, ... More >>
Consumer Ranks Salt And Vinegar Chips From Best To Worst
Friday, 29 September 2023, 6:20 am | Consumer NZ
In a tangy taste-off, Consumer NZ staff blind-sampled nine varieties of salt and vinegar chips commonly available from Foodstuffs and Woolworths stores. Tied at first place were Snacka Changi Vinegar and Salt, and Kettle Chip Company Sea Salt and Vinegar ... More >>
New Zealand Bank Customers Missing Out On Basic Banking Protections
Thursday, 21 September 2023, 6:24 am | Consumer NZ
Consumer NZ wants banks to fast-track name and number matching to reduce the increasing number of New Zealanders being scammed through bank transactions. Name and number matching, also known as confirmation of payee (CoP), is a service that can be provided ... More >>
Consumer NZ Makes Noise About The Hearing Aid Industry
Wednesday, 20 September 2023, 6:33 am | Consumer NZ
Consumer NZ is concerned that some clinics’ commission-based sales may have led to unsatisfactory care for some New Zealanders. The watchdog is calling for improvements to the hearing aid industry. With one in six New Zealanders suffering from some form ... More >>
Consumer NZ Reveals How Long Your Appliances Should Last
Friday, 8 September 2023, 6:15 am | Consumer NZ
Consumer NZ has revealed the expected lifespan of many household items, and the results may take many New Zealanders by surprise. "Dishwashers, fridges and freezers should last about a decade. An oven should see you through about 15 years ... More >>
Profits Surge For New Zealand’s Gentailers
Thursday, 31 August 2023, 7:40 am | Consumer NZ
Consumer NZ is expressing concern after the big four generation and retail power companies (gentailers) announced their largest ever single-year rise in earnings. This comes at a time when many New Zealand households can't afford to heat their ... More >>
