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Consumer NZ - Latest News [Page 4]
Banks Need To Do Better In NZ's Financial Cybercrime Avalanche
Tuesday, 25 July 2023, 6:00 am | Consumer NZ
Consumer NZ is urging banks to raise their game and provide better protection to New Zealanders who fall victim to scams. “In New Zealand at least $200 million is lost to scams each year. “We know there is widespread underreporting, so that ... More >>
Want to buy a phone that lasts? Consumer NZ introduces new repairability score
Thursday, 13 July 2023, 7:07 am | Consumer NZ
New Zealanders now have the power to choose a phone they can use for longer with Consumer NZ adding repairability to its smartphone scoring . “Our data has shown us that a repairable phone doesn’t have to be an expensive phone,” said Dr Paul ... More >>
Consumer NZ Calls On Sky To Help Its Flood-impacted Customers
Wednesday, 12 July 2023, 6:41 am | Consumer NZ
Some people who lost all their possessions in Cyclone Gabrielle were told by Sky to stump up $260 to cover the cost of their lost Sky Box. Alternatively, flood victims could avoid the charges by digging their boxes out of their silt-filled properties ... More >>
Consumer NZ Welcomes Grocery Commissioner Appointment
Tuesday, 11 July 2023, 6:31 am | Consumer NZ
Consumer NZ welcomes the appointment of Pierre van Heerden as New Zealand’s first Grocery Commissioner. “This is an important step in the lengthy process required to introduce fairness, improved transparency and, ultimately, improved competition ... More >>
AI-powered Advertising Targeting Shoppers In New Zealand Malls
Tuesday, 4 July 2023, 6:01 am | Consumer NZ
Consumer NZ is concerned by the lack of disclosure around the use of AI-powered digital billboards in New Zealand's shopping malls. The digital billboards, named SmartScreens, are currently being used in Westfield shopping centres in Auckland ... More >>
Budget Buys That Beat Premium Brands
Friday, 30 June 2023, 7:42 am | Consumer NZ
Consumer NZ’s expert testers have revealed, yet again, that top price doesn’t always mean top performance. As the cost-of-living crisis rolls on, the watchdog shares its insights into three reasonably priced products that gave expensive versions ... More >>
Last Chance To Dob In A Dodgy Deal: Consumer NZ’s Final Call For Examples Of Misleading Supermarket Pricing
Monday, 26 June 2023, 7:06 am | Consumer NZ
In the last three weeks, Consumer NZ has received 118 examples of misleading pricing at supermarkets across Aotearoa. It’s the final week for New Zealanders to share their photos and receipts as evidence of dodgy supermarket deals. The watchdog is ... More >>
Prepay Customers Paying Much More For Power
Thursday, 22 June 2023, 7:05 am | Consumer NZ
New research from Consumer NZ has found most prepay customers could be paying about 15% more for power. Prepay customers tend to be New Zealand’s most vulnerable electricity consumers, often unable to sign up for monthly electricity plans because of poor ... More >>
Grounded By Greenwashing: Green Claims On Air NZ Compostable Cups
Friday, 2 June 2023, 7:14 am | Consumer NZ
Consumer NZ is concerned our national carrier could be taking us for a ride, in more ways than one. “We think the messaging on Air New Zealand’s in-flight cups is another example of greenwashing," said Rebecca Styles, investigative team ... More >>
Consumer NZ: Smaller Power Providers Lead The Pack
Thursday, 1 June 2023, 11:39 am | Consumer NZ
Consumer NZ’s latest power company satisfaction survey has found, yet again, the smaller retailers lead the power pack when it comes to keeping customers satisfied. “Across the board the customer satisfaction rating is a measly 54%,” said Jessica ... More >>
Find Money In Weird Places: Simple Ways To Save Money This Winter
Thursday, 25 May 2023, 7:43 am | Consumer NZ
Consumer NZ, Warmer Kiwi Homes and the Electricity Authority have teamed up on a campaign to provide free and easy tips to help people keep their home warm and healthy this winter; and save up to $500 in the process. The campaign’s headline is ‘Find ... More >>
Consumer NZ: Almost 90% Of New Zealanders Adopt More Mindful Shopping Habits Amongst Cost Of Living And Climate Concerns
Monday, 22 May 2023, 6:19 am | Consumer NZ
Climate worries rising sharply Consumer NZ’s latest Sentiment Tracker data highlights a recent spike in concern about the effects of climate change. “Our latest data shows an increase in the number of New Zealanders who are very concerned about climate ... More >>
Consumer NZ: Trust In Banks Diving Sharply Amid Soaring Profit Announcements
Friday, 12 May 2023, 10:44 am | Consumer NZ
New research from Consumer NZ has found that trust in banks is dipping, with 39% of New Zealanders stating they do not trust the banks. This is the highest level of distrust since Consumer began tracking sentiment in June 2021. Banking customers ... More >>
Consumer NZ Warning About Dodgy Car Finance Deals
Tuesday, 9 May 2023, 10:39 am | Consumer NZ
After receiving a complaint from a Wellingtonian who unwittingly signed up for a $30,000 Go Car Finance loan for a car worth $7000, Consumer NZ is warning buyers about just how easy it is to get ripped off. “In our view, both the dealer and ... More >>
Smaller Banks Are Outperforming Larger Players When It Comes To Customer Satisfaction
Wednesday, 19 April 2023, 10:00 am | Consumer NZ
The results of Consumer NZ’s banking satisfaction survey are in, and yet again the smaller players are outperforming the big banks when it comes to customer service and satisfaction. “Overall customer satisfaction levels at The Co-operative Bank ... More >>
So-called Supermarket ‘Specials’ Uncovered
Thursday, 6 April 2023, 10:32 am | Consumer NZ
Consumer NZ received over 300 examples of dodgy supermarket specials from eagle-eyed shoppers as part of its campaign to clean up supermarket pricing. Among the examples were: 78 ‘specials’ which, on closer inspection, were not an opportunity to save ... More >>
Consumer NZ Finds Supermarket Aisles Awash With Dubious Green Claims
Tuesday, 28 March 2023, 7:34 pm | Consumer NZ
A Consumer NZ investigation into the green claims on a basket of supermarket goods has found greenwashing claims are rife in Aotearoa. Consumer’s shopping basket included a ‘planet conscious’ air freshener, ‘industrial compostable’ teabags, ... More >>
Ultra-processed Foods Pack A Sodium Punch
Tuesday, 14 March 2023, 12:26 pm | Consumer NZ
Consumer NZ has looked at the nutrition content of six foods, from whole to ultra-processed, and found the sodium content of ultra-processed foods can be staggering. “New Zealand’s supermarket shelves are bulging with ultra-processed products, which are convenient, ... More >>
Consumer NZ – New Zealand Renters Are Now More Concerned About Paying For Food Than Rent
Tuesday, 14 March 2023, 6:07 am | Consumer NZ
Consumer NZ’s nationally representative research has found that most renters are now more concerned about putting food on the table than paying for a roof over their heads. “Food prices are up 12% year on year, the highest increase since 1989. Food ... More >>
Consumer NZ Reveals Who Is Top Of The Shops
Thursday, 9 March 2023, 6:02 am | Consumer NZ
Consumer NZ has revealed the results from its latest retailer survey and which stores have won its People's Choice award. The winners are: 100% Appliances Heathcote Appliances Mitre 10 Apple Store 2degrees Store Gemma Rasmussen, head of research and advocacy, ... More >>
